Operations Manager
Laveen, AZ · On-site
The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...
Operations Manager
Laveen, AZ · On-site
The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...
The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...
The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...
Operations Manager
Phoenix, AZ · On-site
The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...
Operations Manager
Phoenix, AZ · On-site
The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...
Operations Manager (Operations Manager II)
$72K - $85K/yr
Medical
Dental
Vision
Retirement
PTO
Shift hours for this opening are Fri-Sun 6pm-6am Operations Manager (Operations Manager II) The ... Engage in a strong partnership with customers, proactively taking measures to address any concerns ...
Operations Manager (Operations Manager II)
$72K - $85K/yr
Medical
Dental
Vision
Retirement
PTO
Shift hours for this opening are Fri-Sun 6pm-6am Operations Manager (Operations Manager II) The ... Engage in a strong partnership with customers, proactively taking measures to address any concerns ...
Operations Manager (Operations Manager II)
Waddell, AZ · On-site
$72K - $85K/yr
Medical
Dental
Vision
Retirement
PTO
Shift hours for this openings are Fri-Sun 6am-6pm Operations Manager (Operations Manager II) The ... Engage in a strong partnership with customers, proactively taking measures to address any concerns ...
Operations Manager (Operations Manager II)
Waddell, AZ · On-site
$72K - $85K/yr
Medical
Dental
Vision
Retirement
PTO
Shift hours for this openings are Fri-Sun 6am-6pm Operations Manager (Operations Manager II) The ... Engage in a strong partnership with customers, proactively taking measures to address any concerns ...
Operations Manager (Operations Manager II)
Waddell, AZ · On-site
$72K - $85K/yr
Medical
Dental
Vision
Retirement
PTO
Shift hours for this openings are Fri-Sun 6am-6pm Operations Manager (Operations Manager II) The ... Engage in a strong partnership with customers, proactively taking measures to address any concerns ...
Operations Manager (Operations Manager II)
Waddell, AZ · On-site
$72K - $85K/yr
Medical
Dental
Vision
Retirement
PTO
Shift hours for this openings are Fri-Sun 6am-6pm Operations Manager (Operations Manager II) The ... Engage in a strong partnership with customers, proactively taking measures to address any concerns ...
The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...
The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...
Operations Manager
Phoenix, AZ · On-site
The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...
Operations Manager
Phoenix, AZ · On-site
The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...
The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...
The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...
The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...
The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...
Operations Manager
$20.45 - $34.45/hr
Medical
Dental
Vision
Retirement
PTO
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
$20.45 - $34.45/hr
Medical
Dental
Vision
Retirement
PTO
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
Phoenix, AZ · On-site
$20.15 - $34.15/hr
Medical
Dental
Vision
Retirement
PTO
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
Phoenix, AZ · On-site
$20.15 - $34.15/hr
Medical
Dental
Vision
Retirement
PTO
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...
The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...
Operations Manager
Phoenix, AZ · On-site
$20.15 - $34.15/hr
Medical
Dental
Vision
Retirement
PTO
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
Phoenix, AZ · On-site
$20.15 - $34.15/hr
Medical
Dental
Vision
Retirement
PTO
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
Bullhead City, AZ · On-site
$20.15 - $34.15/hr
Medical
Dental
Vision
Retirement
PTO
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
Bullhead City, AZ · On-site
$20.15 - $34.15/hr
Medical
Dental
Vision
Retirement
PTO
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
$20.15 - $34.15/hr
Medical
Dental
Vision
Retirement
PTO
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
$20.15 - $34.15/hr
Medical
Dental
Vision
Retirement
PTO
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
Scottsdale, AZ · On-site
$20.15 - $34.15/hr
Medical
Dental
Vision
Retirement
PTO
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
Scottsdale, AZ · On-site
$20.15 - $34.15/hr
Medical
Dental
Vision
Retirement
PTO
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
Goodyear, AZ · On-site
$20.15 - $34.15/hr
Medical
Dental
Vision
Retirement
PTO
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
Goodyear, AZ · On-site
$20.15 - $34.15/hr
Medical
Dental
Vision
Retirement
PTO
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
Tucson, AZ · On-site
$20.45 - $34.45/hr
Medical
Dental
Vision
Retirement
PTO
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
Tucson, AZ · On-site
$20.45 - $34.45/hr
Medical
Dental
Vision
Retirement
PTO
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
$20.15 - $34.15/hr
Medical
Dental
Vision
Retirement
PTO
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
$20.15 - $34.15/hr
Medical
Dental
Vision
Retirement
PTO
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Customer Operations Manager information
See Arizona salary details
$41.5K - $49.2K
3% of jobs
$49.2K - $56.9K
0% of jobs
$56.9K - $64.6K
3% of jobs
$64.6K - $72.3K
2% of jobs
$72.3K - $80K
2% of jobs
$80K - $87.7K
3% of jobs
$87.7K - $95.4K
1% of jobs
$95.4K - $103.1K
1% of jobs
$103.1K - $110.9K
0% of jobs
$110.9K - $118.6K
1% of jobs
$119.3K is the 25th percentile. Wages below this are outliers.
$118.6K - $126.3K
83% of jobs
$41.5K
$115.3K
$126.3K
How much do customer operations manager jobs pay per year?
As of Aug 15, 2026, the average yearly pay for customer operations manager in Arizona is $115,254.00, according to ZipRecruiter salary data. Most workers in this role earn between $124,900.00 and $124,900.00 per year, depending on experience, location, and employer.
What does a customer operations manager do?
A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.
How does a customer operations manager typically collaborate with other departments to enhance the customer experience?
Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.
What are the key skills and qualifications needed to thrive as a customer operations manager?
To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.
What are the most commonly searched types of Customer Operations jobs in Arizona?
The most popular types of Customer Operations jobs in Arizona are:
What are popular job titles related to Customer Operations Manager jobs in Arizona?
For Customer Operations Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Customer Operations Manager jobs in Arizona look for?
The top searched job categories for Customer Operations Manager jobs in Arizona are:
What cities in Arizona are hiring for Customer Operations Manager jobs?
Cities in Arizona with the most Customer Operations Manager job openings:
Job description
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym. Beyond greeting and directing members, guests, and team members upon entry, they serve as representatives of our gym's commitment to exceptional service. The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting on gym functionality and cleanliness, partnering with the sales, fitness, facilities, and marketing team to improve overall gym performance and upholding brand standards. Our Operations Manager remains flexible and adaptive to the evolving needs of our gym, with duties subject to change under the discretion of management.
Position Purpose: Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
Responsibilities:
- Passionate about creating an elevated member experience through a friendly and approachable manner, actively listening to their needs and concerns, and providing clear and helpful responses.
- Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and janitorial staff.
- Effectively communicate goals, expectations, and procedures to staff members, ensuring everyone understands their roles and responsibilities.
- Provide constructive feedback to staff members on their performance, using clear and specific language to highlight areas of strength and areas for improvement.
- Ensuring high-quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly.
- Ensuring compliance with health and safety regulations, maintaining proper certifications, and implementing safety protocols.
- Supervising the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas.
- Partners with Sales, Fitness, Facilities and Marketing teams to improve overall gym performance and uphold brand standards.
- Monitor and order inventory such as fitness equipment, cleaning supplies, and retail products.
- In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff and members, providing necessary instructions and updates to ensure their safety and well-being.
Qualifications:
- 2-3 years of operations management experience
- Strong communication skills, both verbally and in writing, for interacting with employees, management, and vendors.
- 3-4 years of customer service experience
- Prior experience or strong interest in the fitness industry is a plus
- Excellent relationship building and influencing skills with people at all levels and in all functions.
- Strong detail orientation; systematic and thorough approach to problem solving; and good time management, organizational, and record-keeping skills.
- Excellent MS Office skills
- And, of course, someone who embraces our Core Values!
Requirements:
- Must successfully pass background check.
- CPR certification required within 30 days of hire.
- The Operations Manager must be intimately knowledgeable and up to date on all current company policies and SOP's to ensure the adherence to such policies and standard operating procedures
- Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public
- Ability to access and operate company computer systems in order to prepare documents, enter data, and read reports from data base or email system.
- Ability to bend routinely and repetitively to lift more than 40 lbs.
About EoS Fitness
Sourced by ZipRecruiter
Industry
Fitness and sports centers
Company size
1,001 - 5,000 Employees
Headquarters location
Phoenix, AZ, US
Year founded
2015