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Customer Operations Jobs in Florida (NOW HIRING)

Simpro Software

Customer Operations Analyst

Miami, FL · On-site

Simpro Software is a company focused on revenue operations, and they are seeking a Customer Operations Analyst. This role is crucial for enabling data-driven decision-making and delivering insights ...

Simpro Software

Customer Operations Analyst

Miami, FL · On-site

Job Context The Customer Operations Analyst is part of Simpro's Revenue Operations organization and plays a critical role in enabling data-driven decision-making across customer-facing teams. This ...

MyPrize

Director of Customer Operations

Miami, FL · Remote

The Need: We're seeking a Director of Customer Operations to lead our rapidly growing CX and VIP teams. This is an exciting opportunity to join a fast-growing team where you will be focused on ...

ADT

Team Manager Existing Customer Operations

Miami, FL · On-site

$55K - $110K/yr

Experience: * 3 to 5 years related industry experience with a high volume, high impact operation. Experience calculating economic impact or offerings on a customers' business; experience building ...

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Customer Operations information

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$7

$15

$30

How much do customer operations jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for customer operations in Florida is $15.28, according to ZipRecruiter salary data. Most workers in this role earn between $12.21 and $15.82 per hour, depending on experience, location, and employer.

What's a good job for overthinkers?

Customer Operations roles often involve problem-solving, communication, and process management, which can suit overthinkers who enjoy analyzing details and ensuring accuracy. These jobs typically require strong organizational skills and attention to detail, with tasks that involve customer support, data entry, or workflow coordination. They can be performed in structured environments with clear procedures, reducing the need for rapid decision-making under pressure.

What are some typical challenges faced in a Customer Operations role, and how can I prepare to handle them?

In a Customer Operations role, you may encounter challenges such as managing high volumes of customer inquiries, coordinating across multiple departments to resolve issues, and adapting to evolving processes or technologies. Successfully handling these challenges requires strong communication skills, attention to detail, and the ability to stay organized under pressure. Being proactive about learning internal systems and building relationships with team members in other departments can also help you respond efficiently and deliver excellent customer experiences.

What is a customer operations job?

A customer operations job involves managing and improving processes related to customer service, support, and account management within a company. It often includes tasks such as coordinating between teams, analyzing customer data, and ensuring efficient service delivery, typically requiring strong organizational and communication skills.

What do customer operations do?

Customer operations professionals manage processes that support customer satisfaction and retention, including order fulfillment, account management, and service delivery. They often use tools like CRM systems and require strong communication and problem-solving skills to ensure efficient customer experiences.

What is the difference between Customer Operations vs Customer Service Representative?

AspectCustomer OperationsCustomer Service Representative
Primary FocusManaging customer accounts, process optimization, and ensuring overall customer successHandling direct customer inquiries, providing support, and resolving issues
Required SkillsProcess management, data analysis, communication, problem-solvingCommunication, empathy, product knowledge, problem resolution
Work EnvironmentCross-departmental, often in operations or account management teamsCustomer support centers, call centers, or retail settings
Common CertificationsCustomer service certifications, project management, CRM toolsCustomer service certifications, communication skills training

Customer Operations focuses on managing customer accounts and improving processes, while Customer Service Representatives handle direct customer interactions and support. Both roles are essential for customer satisfaction but differ in scope and responsibilities.

What jobs pay 4000 a week without a degree?

Customer Operations roles typically do not pay $4,000 a week without specialized experience or advanced skills. High-paying jobs in this field often require industry knowledge, certifications, or managerial responsibilities. For higher earnings without a degree, roles in sales, real estate, or skilled trades may reach or exceed this level with experience and performance.

What are the key skills and qualifications needed to thrive as a Customer Operations professional, and why are they important?

To thrive as a Customer Operations professional, you need strong problem-solving abilities, attention to detail, and a background in customer service or business operations, often supported by a relevant degree. Familiarity with CRM platforms (like Salesforce or Zendesk), ticketing systems, and data analysis tools is typically required. Excellent communication, patience, and adaptability are standout soft skills for handling customer inquiries and collaborating across teams. These skills are crucial for ensuring efficient issue resolution, maintaining high customer satisfaction, and improving operational workflows.

What are customer operations?

Customer operations refer to the teams and processes within a company that manage the interactions and support provided to customers. This includes handling inquiries, resolving issues, ensuring customer satisfaction, and streamlining communication between customers and the business. Customer operations professionals work to improve the overall customer experience by optimizing service workflows, monitoring performance metrics, and collaborating with other departments. Their goal is to build strong, long-term relationships with customers and enhance loyalty.
What are the most commonly searched types of Customer Operations jobs in Florida? The most popular types of Customer Operations jobs in Florida are:
What are popular job titles related to Customer Operations jobs in Florida? For Customer Operations jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Customer Operations jobs in Florida look for? The top searched job categories for Customer Operations jobs in Florida are:
Customer Operations jobs near you
Infographic showing various Customer Operations job openings in Florida as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $31,789 per year, or $15.3 per hour.

Customer Service Representative | Offline Support

Customer Operations

Riverview, FL

$15.25 - $19.50/hr

Full-time

Re-posted 12 days ago

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

New Hire Class Begins On Friday, August 7th 2026!

Reliable. Team player. Multi-tasker. Critical-thinker. If this sounds like you, you can thrive as an Offline Customer Support Specialist at Spectrum.


As an Offline Customer Support, you’ll complete offline tasks that support our Customer Operations. In this essential, entry level role, you’ll guarantee that people, process, and technology are effectively supporting the customer and the operational business rules. Your support of our team will make a positive impact on customers and the company every day.

WHAT OUR CUSTOMER SUPPORT SPECIALISTS ENJOY MOST

  • Identifying, analyzing, and correcting errors on customer accounts within multiple systems
  • Owning special requests and research needs that contribute to the success of the team and ultimately enhance the customer experience
  • Completing offline and back office support tasks, such as customer mailings or call logs
  • Interacting with customers and coworkers to ensure accuracy of information and requests
  • Representing a Fortune 100 company and being part of a supportive team

We’re a large organization with bustling 24/7 call centers offering a variety of shifts. Throughout your shift, you’ll be responsible for contacting customers to gather missing information, resolving complex customer requests, and analyzing audit or error reports. If you like being busy and are up for the challenge, this is a great role to start your Spectrum career.


WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: A flexible work schedule may be required
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 1+ years of customer service, retail, transaction-based support environment, or related customer-facing experience; cable or related telecommunications/broadband industry experience
  • Knowledge of: Cable industry products and services, cable billing systems (CSG/ICOMS)
  • Technical Skills: MS Office, computer savvy, data entry
  • Skills: Effective communication, multi-tasking, time management, problem-solving
  • Abilities: Organized, detail-oriented, adaptable, resourceful, team player, resilient
  • Language: Bilingual (English and Spanish)

#LI-MB10


#LI-MB10
CSU140 2026-76127 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: A flexible work schedule may be required
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 1+ years of customer service, retail, transaction-based support environment, or related customer-facing experience; cable or related telecommunications/broadband industry experience
  • Knowledge of: Cable industry products and services, cable billing systems (CSG/ICOMS)
  • Technical Skills: MS Office, computer savvy, data entry
  • Skills: Effective communication, multi-tasking, time management, problem-solving
  • Abilities: Organized, detail-oriented, adaptable, resourceful, team player, resilient
  • Language: Bilingual (English and Spanish)

#LI-MB10

Employment Type: Full Time

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