ZipRecruiter

Log In

1

Customer Operations Jobs in Florida (NOW HIRING)

Simpro Software

Customer Operations Analyst

Miami, FL · On-site

Simpro Software is a company focused on revenue operations, and they are seeking a Customer Operations Analyst. This role is crucial for enabling data-driven decision-making and delivering insights ...

Simpro

Customer Operations Analyst

Miami, FL · On-site

Customer Operations Analyst The Customer Operations Analyst is part of Simpro's Revenue Operations organization and plays a critical role in enabling data-driven decision-making across customer ...

SIMPRO SOFTWARE

Customer Operations Analyst

Miami, FL · On-site

Job Context The Customer Operations Analyst is part of Simpro's Revenue Operations organization and plays a critical role in enabling data-driven decision-making across customer-facing teams. This ...

SNI USA Inc

Customer Operations Analyst

Tampa, FL · On-site

$25 - $26.50/hr

... customers and internal partners. KEY RESPONSIBILITIES: • Develop and maintain relationships with assigned reverse logistics 3PLs, transport partners, operations, and sales teams. • Ensure ...

next page

Showing results 1-20

All JobsCustomer Operations JobsCustomer Operations Jobs in Florida

Customer Operations information

See Florida salary details

$7

$15

$30

How much do customer operations jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for customer operations in Florida is $15.28, according to ZipRecruiter salary data. Most workers in this role earn between $12.21 and $15.82 per hour, depending on experience, location, and employer.

What are some typical challenges faced in a customer operations role, and how can I prepare to handle them?

In a Customer Operations role, you may encounter challenges such as managing high volumes of customer inquiries, coordinating across multiple departments to resolve issues, and adapting to evolving processes or technologies. Successfully handling these challenges requires strong communication skills, attention to detail, and the ability to stay organized under pressure. Being proactive about learning internal systems and building relationships with team members in other departments can also help you respond efficiently and deliver excellent customer experiences.

What do customer operations do?

Customer operations professionals manage processes that support customer satisfaction and retention, including order fulfillment, account management, and service delivery. They often use tools like CRM systems and require strong communication and problem-solving skills to ensure efficient customer experiences.

What are 5 careers in customer operations?

Five careers in customer operations include Customer Service Manager, Customer Support Specialist, Operations Analyst, Client Relations Manager, and Customer Experience Coordinator. These roles involve managing customer interactions, analyzing service data, and improving customer satisfaction through communication skills and familiarity with CRM tools.

What is the difference between Customer Operations vs Customer Service Representative?

AspectCustomer OperationsCustomer Service Representative
Primary FocusManaging customer accounts, process optimization, and ensuring overall customer successHandling direct customer inquiries, providing support, and resolving issues
Required SkillsProcess management, data analysis, communication, problem-solvingCommunication, empathy, product knowledge, problem resolution
Work EnvironmentCross-departmental, often in operations or account management teamsCustomer support centers, call centers, or retail settings
Common CertificationsCustomer service certifications, project management, CRM toolsCustomer service certifications, communication skills training

Customer Operations focuses on managing customer accounts and improving processes, while Customer Service Representatives handle direct customer interactions and support. Both roles are essential for customer satisfaction but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a customer operations professional, and why are they important?

To thrive as a Customer Operations professional, you need strong problem-solving abilities, attention to detail, and a background in customer service or business operations, often supported by a relevant degree. Familiarity with CRM platforms (like Salesforce or Zendesk), ticketing systems, and data analysis tools is typically required. Excellent communication, patience, and adaptability are standout soft skills for handling customer inquiries and collaborating across teams. These skills are crucial for ensuring efficient issue resolution, maintaining high customer satisfaction, and improving operational workflows.

What is customer operations?

Customer operations refer to the teams and processes within a company that manage the interactions and support provided to customers. This includes handling inquiries, resolving issues, ensuring customer satisfaction, and streamlining communication between customers and the business. Customer operations professionals work to improve the overall customer experience by optimizing service workflows, monitoring performance metrics, and collaborating with other departments. Their goal is to build strong, long-term relationships with customers and enhance loyalty.
What are the most commonly searched types of Customer Operations jobs in Florida? The most popular types of Customer Operations jobs in Florida are:
What are popular job titles related to Customer Operations jobs in Florida? For Customer Operations jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Customer Operations jobs in Florida look for? The top searched job categories for Customer Operations jobs in Florida are:
Customer Operations jobs near you
Infographic showing various Customer Operations job openings in Florida as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $31,789 per year, or $15.3 per hour.

Customer Service Representative | Offline Support

Customer Operations

Bradenton, FL • On-site

$20/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Offline Customer Support Specialist At Spectrum

New hire class begins on Friday September 11th! The pay for this 100% onsite position is $20.00/hour. We also have a shift differential of $.75 per hour that you will be eligible for if you select a work shift that begins after 11:00am.

Reliable. Team player. Multi-tasker. Critical-thinker. If this sounds like you, you can thrive as an Offline Customer Support Specialist at Spectrum.

Responsibilities

As an Offline Customer Support, you'll complete offline tasks that support our Customer Operations. In this essential, entry level role, you'll guarantee that people, process, and technology are effectively supporting the customer and the operational business rules. Your support of our team will make a positive impact on customers and the company every day.

What our customer support specialists enjoy most:

  • Identifying, analyzing, and correcting errors on customer accounts within multiple systems
  • Owning special requests and research needs that contribute to the success of the team and ultimately enhance the customer experience
  • Completing offline and back office support tasks, such as customer mailings or call logs
  • Interacting with customers and coworkers to ensure accuracy of information and requests
  • Representing a Fortune 100 company and being part of a supportive team

We're a large organization with bustling 24/7 call centers offering a variety of shifts. Throughout your shift, you'll be responsible for contacting customers to gather missing information, resolving complex customer requests, and analyzing audit or error reports. If you like being busy and are up for the challenge, this is a great role to start your Spectrum career.

Qualifications

What you'll bring to Spectrum:

Required qualifications:

  • Education: High school diploma or equivalent
  • Schedule: A flexible work schedule may be required
  • Language: Ability to read, write, speak and understand English

Preferred qualifications:

  • Experience: 1+ years of customer service, retail, transaction-based support environment, or related customer-facing experience; cable or related telecommunications/broadband industry experience
  • Knowledge of: Cable industry products and services, cable billing systems (CSG/ICOMS)
  • Technical skills: MS Office, computer savvy, data entry
  • Skills: Effective communication, multi-tasking, time management, problem-solving
  • Abilities: Organized, detail-oriented, adaptable, resourceful, team player, resilient
  • Language: Bilingual (English and Spanish)

Apply