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Customer Operations Coordinator Jobs in Florida (NOW HIRING)

Kirkland & Ellis LLP.

Operations Coordinator

Miami, FL · On-site

Customer Focus: Strong service mindset with a commitment to delivering high-quality support and ... Operations Coordinator , we'd love to hear from you! How to Apply Thank you for your interest in ...

BLUEPRINT ELECTRIC LLC

Operations Coordinator

Leesburg, FL · On-site

$20 - $24/hr

Coordinate with customers, vendors, suppliers, and general contractors to keep projects moving. * Maintain the company schedule by coordinating delays, inspections, weather, customer requests, and ...

Tower Mobility

Operations Coordinator

Miami, FL · On-site

$18/hr

Operations Coordinator The Operations Coordinator plays a critical role in identifying, evaluating ... learning, engagement, and creating a customer-oriented mindset for all drivers. Key ...

Tower Mobility LLC

Operations Coordinator

Miami, FL · On-site

$18/hr

Operations Coordinator The Operations Coordinator plays a critical role in identifying, evaluating ... learning, engagement, and creating a customer-oriented mindset for all drivers. Key ...

Serve Robotics

Operations Coordinator

Miami, FL · On-site

The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los ... JOB OVERVIEW As an Operations Coordinator at Serve Robotics, you will play a key role in ensuring ...

UGI Corporation

Operations Coordinator

Orlando, FL · On-site

The Operations Coordinator supports field operations performing a variety of administrative and ... Assists external customer experience advocates by retrieving information and documents as needed ...

Serve Robotics

Operations Coordinator

Miami, FL · On-site

$23 - $25/hr

The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los ... JOB OVERVIEW As an Operations Coordinator at Serve Robotics, you will play a key role in ensuring ...

Momentum Solar

Operations Coordinator

Tampa, FL

$20/hr

Our main goals are to consistently have satisfied customers and successful employees. We pride ... Overview We are currently seeking an Operations Coordinator to facilitate permit completion to join ...

Adistec Corp.

Operations Coordinator

Miami, FL · On-site

This role supports daily operations by coordinating orders, managing vendor relationships, and ... meet customer needs and also to avoid overstocking. * Organize meetings with the Operation ...

UGI

Operations Coordinator

Orlando, FL · On-site

The Operations Coordinator supports field operations performing a variety of administrative and ... Assists external customer experience advocates by retrieving information and documents as needed ...

Adistec Corp.

Operations Coordinator

Miami, FL · On-site

This role supports daily operations by coordinating orders, managing vendor relationships, and ... meet customer needs and also to avoid overstocking. * Organize meetings with the Operation ...

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Customer Operations Coordinator information

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How much do customer operations coordinator jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for customer operations coordinator in Florida is $18.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $20.82 per hour, depending on experience, location, and employer.

What does a customer operations coordinator do?

A Customer Operations Coordinator is responsible for managing and improving the processes that ensure excellent customer service within a company. They act as a liaison between customers and internal teams, handling inquiries, resolving issues, and coordinating with various departments to meet customer needs. Their duties often include tracking orders, managing customer accounts, and supporting the implementation of operational policies. The role requires strong communication, organizational, and problem-solving skills to ensure customer satisfaction and efficient operations.

What are the key skills and qualifications needed to thrive as a customer operations coordinator, and why are they important?

To thrive as a Customer Operations Coordinator, you need strong organizational skills, attention to detail, and a background in business administration or customer service. Familiarity with CRM software, order management systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset help individuals excel in this role. These skills ensure efficient operations, high customer satisfaction, and seamless coordination between internal teams and clients.

How does a customer operations coordinator typically collaborate with other departments to resolve customer issues?

Customer Operations Coordinators frequently work cross-functionally, serving as a bridge between customers and internal teams such as sales, logistics, and technical support. When a customer issue arises, they coordinate with these departments to gather necessary information, track progress, and ensure timely resolution. This collaborative approach helps streamline communication, prevent misunderstandings, and deliver a seamless customer experience. Strong interpersonal and organizational skills are essential, as coordinators often manage multiple cases at once while keeping all stakeholders informed.

What is the difference between Customer Operations Coordinator vs Customer Service Representative?

AspectCustomer Operations CoordinatorCustomer Service Representative
Primary FocusOversees customer account processes, manages operational workflows, and ensures service delivery efficiency.Handles direct customer inquiries, provides support, and resolves issues.
Required SkillsProcess management, coordination, communication, basic technical knowledge.Communication, problem-solving, product knowledge, interpersonal skills.
Work EnvironmentOffice setting, cross-department collaboration, often involved in backend operations.Call centers, retail, online support channels, direct customer interaction.
Common CertificationsCustomer service certifications, project management basics, CRM proficiency.Customer service certifications, communication skills training.

The Customer Operations Coordinator focuses on managing customer account processes and operational workflows, often working behind the scenes to ensure service efficiency. In contrast, the Customer Service Representative directly interacts with customers to address inquiries and resolve issues. Both roles require strong communication skills, but their daily tasks and work environments differ significantly.

How much do customer operations coordinators make in the US?

Customer Operations Coordinators in the US typically earn an average salary ranging from $40,000 to $60,000 per year, depending on experience, location, and industry. Entry-level roles may start lower, while experienced coordinators or those in high-demand areas can earn higher wages, often supplemented with benefits and opportunities for advancement.

What are the most commonly searched types of Customer Operations jobs in Florida?

The most popular types of Customer Operations jobs in Florida are:

What are popular job titles related to Customer Operations Coordinator jobs in Florida?

For Customer Operations Coordinator jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Customer Operations Coordinator jobs in Florida look for?

The top searched job categories for Customer Operations Coordinator jobs in Florida are:

What cities in Florida are hiring for Customer Operations Coordinator jobs?

Cities in Florida with the most Customer Operations Coordinator job openings:

Customer Operations Coordinator jobs near you
Infographic showing various Customer Operations Coordinator job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,494 per year, or $18.5 per hour.

Customer Operations Coordinator

Proficient Auto Logistics

Jacksonville, FL

$20 - $25/hr

Full-time

Re-posted 4 days ago

Job description

About Proficient Auto Logistics
Proficient Auto Logistics (PAL) is a leading specialized freight company focused on providing auto transportation and logistics services. Formed via IPO in May 2024, PAL combined five industry-leading operating companies and has since acquired two more. As a combined entity, we operate one of the largest auto transportation fleets in North America with over 1200 trucks, 55 terminal locations and 800 employees, a majority of whom are drivers.
We offer a broad range of auto transportation and logistics services, primarily focused on transporting finished vehicles from automotive production facilities, marine ports of entry, or regional rail yards to auto dealerships around the country. We have developed a differentiated business model due to our scale, breadth of geographic coverage, and embedded customer relationships with leading auto original equipment manufacturing companies (OEMs).
Job Summary
The Customer Operations Coordinator supports Proficient Auto Logistics’ mission to deliver safe, reliable auto logistics by managing front-line customer communication and supporting regional operations across multiple operating companies. This role is responsible for handling inbound phone and email communication, addressing customer information and service requests, and maintaining accurate system updates and coordination. Reporting to the Regional General Manager, this role ensures customer requests are handled efficiently, updates are accurately reflected in internal systems, and issues are escalated appropriately to maintain Excellence and Integrity. This is a fully in-office position at our Jacksonville, FL location.
Essential Duties and Responsibilities
  • Serve as the primary point of contact for dealership customer communication via phone and email, ensuring timely and professional responses
  • Manage and prioritize a high volume of inbound inquiries, addressing requests related to delivery updates, scheduling changes, and general support needs
  • Accurately update customer notification preferences, delivery hours, and special instructions within Magnus, our transportation management system
  • Communicate critical updates, such as dealership closures or changes in availability, to the appropriate dispatch teams to ensure alignment and execution
  • Develop distribution lists to advise dealers of any delivery delays or regional interference due to weather, emergency circumstances, system outages, or the like
  • Monitor and maintain accuracy of customer-related information, ensuring updates are reflected in real time and revalidated as conditions change
  • Support regional operations by assisting with administrative and coordination tasks tied to daily load execution and customer needs
  • Identify issues that require escalation and route them to the appropriate regional leadership for resolution
  • All other duties as assigned
Requirements
  • 2+ years of customer service experience required; experience in transportation or logistics preferred
  • Excellent written and verbal communication skills
  • Ability to manage a high volume of phone calls and emails while maintaining accuracy and attention to detail
  • Demonstrated problem-solving skills, with the ability to assess situations and determine when to resolve directly versus escalate
  • Comfortable working within multiple systems and learning new technology; experience with transportation management systems preferred
  • Ability to work collaboratively across teams and geographies, including dispatch, operations, and regional leadership
  • Ability to communicate effectively with individuals at all organizational levels
  • Professional, friendly, and proactive attitude
  • Ability to maintain strict confidentiality when handling sensitive information
  • Comfortable working in a fast-paced environment
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

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