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Customer Operations Associate Jobs in Bellevue, WA

JCPenney

Operations Associate - Alderwood Mall

Lynnwood, WA · On-site

$17.25 - $21.57/hr

Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...

JCPenney

Operations Associate - Alderwood Mall

Lynnwood, WA · On-site

$17.25 - $21.57/hr

Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...

The Bay Club Company

Operations Associate

Redmond, WA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the Club ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...

The Bay Club Company

Operations Associate

Seattle, WA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the Club ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...

The Bay Club Company

Operations Associate

Bellevue, WA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...

The Bay Club Company

Operations Associate

Seattle, WA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the Club ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...

The Bay Club Company

Operations Associate

Edmonds, WA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the Club ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...

The Bay Club Company

Operations Associate

Redmond, WA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the Club ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...

The Bay Club Company

Operations Associate

Bothell, WA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...

The Bay Club Company

Operations Associate

Edmonds, WA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...

The Bay Club Company

Operations Associate

Issaquah, WA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the Club ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...

Verathon, Inc.

Commercial Operations Associate

Bothell, WA · On-site

$25.90 - $33.85/hr

Company Overview Verathon is a global medical device company focused on supporting customers by ... The Commercial Operations Associate is responsible for various global data and pricing related ...

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All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Bellevue, WA

Customer Operations Associate information

See Bellevue, WA salary details

$10

$28

$56

How much do customer operations associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for customer operations associate in Bellevue, WA is $28.86, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $30.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What is a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support customer satisfaction and retention.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What job categories do people searching Customer Operations Associate jobs in Bellevue, WA look for?

The top searched job categories for Customer Operations Associate jobs in Bellevue, WA are:

What cities near Bellevue, WA are hiring for Customer Operations Associate jobs?

Cities near Bellevue, WA with the most Customer Operations Associate job openings:

Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Bellevue, WA as of August 2026, with employment types broken down into 45% Full Time, and 55% Part Time. Highlights an 100% In-person job distribution, with an average salary of $60,020 per year, or $28.9 per hour.

Associate Customer Operations Representative

Symetra

Bellevue, WA • On-site

$22 - $30.87/hr

Other

Retirement, PTO

Posted 4 days ago

Symetra rating

8.4

Company rating: 8.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

108th of 311 rated insurance

Job description

Symetra offers a thrilling chance to become part of our team as an Associate Customer Operations Representative!

About the role


The Associate Customer Operations Representative is responsible for reviewing and processing financial activities for our active annuity products; including but not limited to, withdrawals, transfers, beneficiary changes, and account maintenance.

What you will do

  • Process financial and non-financial activities into administrative systems
  • Handling account maintenance requests such as billing updates and address changes
  • Preparing or keying checks and wires
  • Direct contact with customers and or agents to resolve open issues
  • May cross-train with other teams to provide additional support
  • Complete other projects as assigned

Why work at Symetra


"If you want to invest in yourself and build a career, this is a great place to work. If you don't want to put in the effort to learn the industry and become a student of the business (it takes real effort!), there are easier places to work." Cris H. - AVP Internal Sales, Training and Development
"At Symetra, you will find an environment where leaders, peers, and subordinates all work together. A place that values all your skills, whether academic, personal, or functional." Alex A. - Corporate Records Manager

What we offer you

We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

  • Flexible full-time or hybrid telecommuting arrangements
  • Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
  • Paid time away including vacation and sick time, flex days and ten paid holidays
  • Give back to your community and double your impact through our company matching
  • Want more details? Check out our Symetra Benefits Overview

Compensation


Hourly Range: $22.00 - $30.87 plus eligibility for Company Annual Bonus

Who you are

  • High School Diploma required; Associates degree or equivalent experience preferred
  • Customer service experience preferred
  • Strong written and verbal communications skills
  • Effective computer and software skills
  • Capable of following procedures and processes
  • Able to work in a fast-paced environment
  • Strong organization and interpersonal skills
  • Able to multi-task, prioritize, and work within established timeframes
  • High-level attention to detail and accuracy
  • Self-motivated

We empower inclusion


At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.

Creating a world where more people have access to financial freedom

Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price; we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.

For more information about our careers visit: https://symetra.eightfold.ai/careers

Work Authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

Please review Symetra's Remote Network Minimum Requirements:

As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection:

  • Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband."
  • Internet Type: Fiber, Cable (e.g., Comcast/Xfinity, Spectrum), or DSL.
  • NOT Permissible: Satellite (e.g., Starlink), cellular/mobile internet (including hotspots and home wireless services such as Verizon 5G Home, T-Mobile 5G Home Internet, and AT&T Internet Air), any other wireless technology, or wired dial-up.

Test your internet speed and confirm your internet connection meets both Symetra's minimum speed and internet type requirements outlined above. You must meet the requirement to apply.

Identity Verification

Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity.

Failure to comply with verification procedures may result in:

  • Disqualification from the recruitment process
  • Withdrawal of a job offer
  • Termination of employment and other criminal and/or civil remedies, if fraud is discovered

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What Symetra employees say

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