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Customer Operations Associate Jobs in Seattle, WA

The Bay Club Company

Operations Associate

Redmond, WA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...

The Bay Club Company

Operations Associate

Bellevue, WA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...

The Bay Club Company

Operations Associate

Seattle, WA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...

The Bay Club Company

Operations Associate

Bellevue, WA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...

The Bay Club Company

Operations Associate

Bothell, WA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...

The Bay Club Company

Operations Associate

Seattle, WA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...

The Bay Club Company

Operations Associate

Edmonds, WA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...

PNC Bank

Operations Associate

Home, WA · On-site +1

As an Operations Associate within PNC's Health Care Operations organization, you will be based in ... Customer Focused - Knowledgeable of the values and practices that align customer needs and ...

Maersk

Operations Associate

Fife, WA

Our focus on our people is what sets us apart and keeps our customers coming back to work with us ... Operations Execution includes roles that manage and execute inventory, warehouse and fulfilment ...

Blueground

Operations Associate - Seattle

Seattle, WA · On-site

$50K - $57K/yr

The Role We're looking for a detail-oriented Field Operations Associate to join our Seattle, WA ... Act as the on-the-ground liaison between the field, operations leadership, and the Customer ...

Carmax

Business Operations Associate

Seattle, WA

$21.58 - $29.10/hr

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

Carmax

Business Operations Associate

Renton, WA · On-site

$21.58 - $29.10/hr

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

CarMax, Inc.

Business Operations Associate

Renton, WA · On-site

$21.58 - $29.10/hr

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

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All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Seattle, WA

Customer Operations Associate information

See Seattle, WA salary details

$10

$29

$57

How much do customer operations associate jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for customer operations associate in Seattle, WA is $29.27, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $31.20 per hour, depending on experience, location, and employer.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What jobs pay 4000 a week without a degree?

A Customer Operations Associate typically does not earn $4,000 weekly without a degree, as this pay level is uncommon for entry-level customer service roles. High-paying jobs that can reach this level without a degree often include specialized sales, real estate, or certain skilled trades, but they usually require experience, certifications, or licenses. Most roles paying this amount without a degree involve commission, performance bonuses, or entrepreneurial efforts.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving service issues, and ensuring customer satisfaction. They often use customer relationship management (CRM) tools and communicate with clients via phone, email, or chat to address inquiries and support business processes.

What is a customer service operations associate?

A customer service operations associate is responsible for supporting customer service teams by managing processes, data, and systems to ensure efficient service delivery. They often handle tasks such as order processing, troubleshooting, and using tools like CRM software to improve customer experience. Strong communication skills and attention to detail are essential for this role.

What are some common challenges faced by Customer Operations Associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a Customer Operations Associate, and why are they important?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

Is a Customer Operations Associate job stressful?

A Customer Operations Associate role can be stressful due to high call volumes, customer complaints, and the need for quick problem-solving. Success in the position often requires strong communication skills, patience, and the ability to manage multiple tasks efficiently.
What are the most commonly searched types of Customer Operations jobs in Seattle, WA? The most popular types of Customer Operations jobs in Seattle, WA are:
What are popular job titles related to Customer Operations Associate jobs in Seattle, WA? For Customer Operations Associate jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Customer Operations Associate jobs in Seattle, WA look for? The top searched job categories for Customer Operations Associate jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Customer Operations Associate jobs? Cities near Seattle, WA with the most Customer Operations Associate job openings:
Customer Operations Associate jobs near you
Associate Customer Operations Representative

Associate Customer Operations Representative

Symetra

Bellevue, WA • On-site

$22 - $30.87/hr

Other

Retirement, PTO

Posted 3 days ago

New

Symetra rating

8.4

Company rating: 8.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

90th of 281 rated insurance

Job description

Symetra offers a thrilling chance to become part of our team as anAssociate Customer Operations Representative!

About the role

The Associate Customer Operations Representativeis responsible forreviewing and processing financial and non-financial activities for our active annuity products, including, but not limitedto:withdrawals, transfers, beneficiary changes, account maintenance. Must be able tomaintaina high levelof accuracy to ensurea positivecustomer experience.

What youwill do

  • Direct contact with customersand/oragents to resolve open issues.
  • Process financial and non-financial activities into administrative systems and preparing or keying checks and wires.
  • Maintaining team and special partner Service Level Agreements
  • Working withteamto help strengthen others and collaborate acrossorganizationto understand how weimpacteach other and be flexible to help other teams to meet business needs.
  • Proactively finding ways to gainefficienciesand reduce errors on a personal/team level to better our customer experience.
  • Occasional escalation and correction handling asneededwhich may result in direct contact with customersand/oragents to resolve open issues.

Why work at Symetra

"Ifyou'relooking for a place that puts itsemployee'sfirst, who cares about their community as much as they do themselves, then this is the place for you. Symetra is invested in the mental health of their employees. Theytruly understandyou can only give your best when you are your best and do what they can to accommodate whatever may come your way." Caitlin Z. - Senior Excess Loss Analyst
"We're big enough to make an impact on the country, but small enough tocareand know who you are and whatyou'recontributing to the organization. Allnew ideasare welcome!" Stephanie F. - VP Customer Service & Operations

What we offer you

Wedon'ttake a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

  • Flexible full-time or hybrid telecommuting arrangements
  • Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
  • Paid time away including vacation and sick time, flex days and ten paid holidays
  • Give back to your community and double your impact through our company matching
  • Want more details? Check outourSymetra Benefits Overview

Compensation

Hourly Range:$22.00- $30.87plus eligibility forCompany Annual Bonus

Who you are

  • Meticulous and committed to accuracy in processing financial and non-financial transactions
  • A collaborative problem solver who enjoys working with customers and agents to resolve issues

  • Comfortable in environments dedicated to accuracy, consistency, and accountability to achieve success

  • An effective communicator with strong written and verbal skills and a customer-focused approach
  • Organized, adaptable, and able to manage multiple priorities
  • High school diploma or equivalent work experience, college degree a plus.
  • 1-4 years of cumulative, relevant experience


We empower inclusion
At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute.Inclusion is about recognizing our assumptions, considering multipleperspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.

Creating a world where more people have access to financial freedom
Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitiveprice;we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities,lifting upour employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.

For more information about our careers visit:https://symetra.eightfold.ai/careers

Work Authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

Please review Symetra's Remote Network Minimum Requirements:

As a remote-first organization committed to providinga positiveexperience for both employees and customers, Symetra has the following standards for employees' internet connection:

  • Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband."
  • InternetType: Fiber, Cable (e.g., Comcast, Spectrum), or DSL.
  • NotPermissible: Satellite(e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up.

When applying to jobs at Symetra you'll be asked totest your internet speedand confirm that your internet connection meets or exceeds Symetra's standard as outlined above.

Identity Verification

Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity.

Failure to comply with verification procedures may result in:

  • Disqualification from the recruitment process
  • Withdrawal of a job offer
  • Termination of employment and other criminal and/or civil remedies, if fraud is discovered

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