The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you ...
The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you ...
The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you ...
The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you ...
The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you ...
The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you ...
The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you ...
The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you ...
Maintain detailed records of all transactions and communications in the CRM and custodial platforms ... Service Operations Associate II: Increased ownership of complex transactions, custodial ...
Maintain detailed records of all transactions and communications in the CRM and custodial platforms ... Service Operations Associate II: Increased ownership of complex transactions, custodial ...
Maintain detailed records of all transactions and communications in the CRM and custodial platforms ... Service Operations Associate II: Increased ownership of complex transactions, custodial ...
Maintain detailed records of all transactions and communications in the CRM and custodial platforms ... Service Operations Associate II: Increased ownership of complex transactions, custodial ...
Operations Associate
Bellevue, WA · On-site
GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...
Operations Associate
Bellevue, WA · On-site
GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...
Operations Associate
Redmond, WA · On-site
GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the Club ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...
Operations Associate
Redmond, WA · On-site
GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the Club ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...
Operations Associate
Seattle, WA · On-site
GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the Club ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...
Operations Associate
Seattle, WA · On-site
GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the Club ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...
Operations Associate
Redmond, WA · On-site
GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the Club ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...
Operations Associate
Redmond, WA · On-site
GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the Club ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...
Operations Associate
Seattle, WA · On-site
GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...
Operations Associate
Seattle, WA · On-site
GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...
Operations Associate
Bellevue, WA · On-site
GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the Club ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...
Operations Associate
Bellevue, WA · On-site
GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the Club ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...
Operations Associate
Issaquah, WA · On-site
GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...
Operations Associate
Issaquah, WA · On-site
GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...
Operations Associate
Issaquah, WA · On-site
GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the Club ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...
Operations Associate
Issaquah, WA · On-site
GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the Club ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...
Maintain detailed records of all transactions and communications in the CRM and custodial platforms ... Service Operations Associate II: Increased ownership of complex transactions, custodial ...
Quick apply
Maintain detailed records of all transactions and communications in the CRM and custodial platforms ... Service Operations Associate II: Increased ownership of complex transactions, custodial ...
Operations Associate - South Hill Mall
Puyallup, WA · On-site
$17.25 - $21.57/hr
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Operations Associate - South Hill Mall
Puyallup, WA · On-site
$17.25 - $21.57/hr
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Operations Associate (Full-Time) - Bellevue Square
Bellevue, WA · On-site
$20.29 - $22.29/hr
Resolve client needs quickly & effectively ensuring customer satisfaction * Identify product ... Operations Associate Qualifications * 1+ years prior work experience in a client-centric, sales ...
Operations Associate (Full-Time) - Bellevue Square
Bellevue, WA · On-site
$20.29 - $22.29/hr
Resolve client needs quickly & effectively ensuring customer satisfaction * Identify product ... Operations Associate Qualifications * 1+ years prior work experience in a client-centric, sales ...
Operations Associate - South Hill Mall
Puyallup, WA · On-site
$17.25 - $21.57/hr
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Operations Associate - South Hill Mall
Puyallup, WA · On-site
$17.25 - $21.57/hr
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Operations Associate information
See Kent, WA salary details
$10.85 - $15.05
14% of jobs
$18.52 is the 25th percentile. Wages below this are outliers.
$15.05 - $19.24
14% of jobs
The median wage is $23.34 / hr.
$19.24 - $23.44
23% of jobs
$23.44 - $27.63
7% of jobs
$30.59 is the 75th percentile. Wages above this are outliers.
$27.63 - $31.82
24% of jobs
$31.82 - $36.02
4% of jobs
$36.02 - $40.21
4% of jobs
$40.21 - $44.41
3% of jobs
$44.41 - $48.60
3% of jobs
$48.60 - $52.79
2% of jobs
$52.79 - $56.99
1% of jobs
$10
$29
$56
How much do customer operations associate jobs pay per hour?
As of Aug 12, 2026, the average hourly pay for customer operations associate in Kent, WA is $29.02, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $30.91 per hour, depending on experience, location, and employer.
What is the role of a customer operations associate?
A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.
What is the difference between Customer Operations Associate vs Customer Service Representative?
| Aspect | Customer Operations Associate | Customer Service Representative |
|---|---|---|
| Primary Focus | Handling operational processes, order management, and backend support | Assisting customers directly with inquiries, complaints, and product information |
| Required Skills | Process management, technical proficiency, problem-solving | Communication skills, empathy, product knowledge |
| Work Environment | Backend teams, cross-departmental collaboration | Frontline customer interaction, call centers, retail |
| Common Usage | In logistics, e-commerce, SaaS companies | In retail, telecom, service industries |
The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.
What does a customer operations associate do?
A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.
What are some common challenges faced by customer operations associates, and how can they be managed?
Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.
What are the key skills and qualifications needed to thrive as a customer operations associate?
To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.
What job categories do people searching Customer Operations Associate jobs in Kent, WA look for? The top searched job categories for Customer Operations Associate jobs in Kent, WA are:
What cities near Kent, WA are hiring for Customer Operations Associate jobs? Cities near Kent, WA with the most Customer Operations Associate job openings:
Full-time
This job post has expired today. Applications are no longer accepted.
JCPenney rating
5.6
Based on 676 frontline employees who took The Breakroom Quiz
14th of 21 rated department stores
Job description
The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the a team to perform functions pri
About JCPenney
Sourced by ZipRecruiter
Industry
Apparel manufacturing, retail and photography services
Company size
10,000+ Employees
Headquarters location
Plano, TX, US