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Customer Operations Associate Jobs in Everett, WA

The Bay Club Company

Operations Associate

Redmond, WA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the Club ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...

The Bay Club Company

Operations Associate

Seattle, WA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the Club ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...

The Bay Club Company

Operations Associate

Edmonds, WA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the Club ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...

The Bay Club Company

Operations Associate

Redmond, WA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the Club ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...

The Bay Club Company

Operations Associate

Seattle, WA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the Club ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...

The Bay Club Company

Operations Associate

Bothell, WA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...

The Bay Club Company

Operations Associate

Edmonds, WA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...

Verathon, Inc.

Commercial Operations Associate

Bothell, WA · On-site

$25.90 - $33.85/hr

Company Overview Verathon is a global medical device company focused on supporting customers by ... The Commercial Operations Associate is responsible for various global data and pricing related ...

Verathon, Inc.

Commercial Operations Associate

Bothell, WA · On-site +1

$25.90 - $33.85/hr

Company Overview Verathon is a global medical device company focused on supporting customers by ... The Commercial Operations Associate is responsible for various global data and pricing related ...

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All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Everett, WA

Customer Operations Associate information

See Everett, WA salary details

$10

$28

$55

How much do customer operations associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for customer operations associate in Everett, WA is $28.40, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $30.29 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What is a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support customer satisfaction and retention.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What are the most commonly searched types of Customer Operations jobs in Everett, WA?

The most popular types of Customer Operations jobs in Everett, WA are:

What job categories do people searching Customer Operations Associate jobs in Everett, WA look for?

The top searched job categories for Customer Operations Associate jobs in Everett, WA are:

What cities near Everett, WA are hiring for Customer Operations Associate jobs?

Cities near Everett, WA with the most Customer Operations Associate job openings:

Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Everett, WA as of July 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $59,072 per year, or $28.4 per hour.

Associate Customer Operations Representative

Symetra

Bellevue, WA • On-site

$22 - $30.87/hr

Other

Retirement, PTO

Posted 4 days ago

Symetra rating

8.4

Company rating: 8.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

107th of 311 rated insurance

Job description

Symetra offers a thrilling chance to become part of our team as an Associate Customer Operations Representative!

About the role

Responsible for providing inbound/outbound telephone support to our customers and agents. Assists with requests both written and verbal. Is proficient in servicing our term product, with consistently increasing transaction knowledge.

What you will do

  • Answer incoming and complete outbound phone calls from agents and customers for both our service and technical queue. Assisting with a variety of inquiries, including status on pending applications and pending in-force transactions; assisting with specific in-force policy questions, product information and service issue resolution. Requires a working knowledge of processes and procedures for In-force Back Office, navigating multiple administrative systems. Required to document detailed and concise notes on all interactions.
  • Train and assist Associate CSRs.
  • Process and maintain department SLAs by processing progressively more complex transactions and servicing customer requests with a sense of urgency and accuracy. Perform additional tasks at the request of management.

Why Work at Symetra

Here's what some of our employees share about why they choose to work at Symetra:

"I chose Symetra because I heard it was a pro-employee company-and it's absolutely true. The work environment is supportive, the people are great, and the benefits are generous. Symetra truly cares about its employees. The relaxed atmosphere and opportunities to learn and grow-both within your role and beyond-make it a great place to build your career." - Alicia L., Claims Examiner

What we offer you

Benefits and Perks

We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are built to make your life better both at work and at home.

  • Flexible full-time or hybrid telecommuting arrangements.
  • Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%.
  • Paid time away including vacation and sick time, flex days and ten paid holidays.
  • Give back to your community and double your impact through our company matching.
  • Want more details? Check out our Symetra Benefits Overview.

Compensation

Hourly Range: $22.00 - $30.87 plus eligibility for annual bonus program.

Who You Are

  • High school diploma or equivalent work experience, college degree a plus.
  • 1-3 years of cumulative, relevant experience
  • Has a basic understanding of computer applications and data entry
We empower inclusion
At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute.
Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.
Creating a world where more people have access to financial freedom
Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.
For more information about our careers visit: https://symetra.eightfold.ai/careers
Work Authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.
Please review Symetra's Remote Network Minimum Requirements:
As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection:
  • Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband."
  • Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL.
  • Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up.
When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above.
Identity Verification
Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity.
Failure to comply with verification procedures may result in:
  • Disqualification from the recruitment process
  • Withdrawal of a job offer
  • Termination of employment and other criminal and/or civil remedies, if fraud is discovered

What Symetra employees say

Pay

Benefits

Hours and flexibility

Workplace

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