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Customer Operations Manager Jobs in Everett, WA (NOW HIRING)

Symetra

Customer Operations Representative

Bellevue, WA · On-site

$22 - $33.95/hr

Ability to manage responsibilities andconflictingpriorities concurrently * Ambitious andmotivatedto research answers, learn quickly, andretaininformation * Self-motivated andinclinedto take ...

CVS Health

Operations Manager

Seattle, WA · On-site

$22.13 - $36.13/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Seattle, WA · On-site

$26.30 - $40.30/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Bellevue, WA

$22.13 - $36.13/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Bellevue, WA · On-site

$22.13 - $36.13/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

AVI-SPL

Operations Manager

Woodinville, WA · On-site

$135K - $161K/yr

The Operations Manager will effectively manage technical and financial operations for the project ... Act as the customer liaison in absence of Project Manager * Create and maintain project related ...

Amazon

Operations Manager

Everett, WA · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Amazon

Operations Manager

Everett, WA · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Amazon

Operations Manager

Everett, WA · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Floor & Décor

Operations Manager

Seattle, WA

$23.75 - $42.75/hr

... by managing the store operations. MAJOR RESPONSIBILITIES * Operations * Demonstrated ability to ... Engage customer focus during the pick-up and check-out process * Handle claims and other KCM/MOD ...

Amazon

Sr. Operations Manager

Arlington, WA · On-site

... quality and customer experience • Sets and clarifies requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Operations Managers ...

Amazon

Sr. Operations Manager

Arlington, WA · On-site

... quality and customer experience • Sets and clarifies requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Operations Managers ...

DocuSign

Partner Operations Manager

Seattle, WA · Hybrid

Over 1.5 million customers and more than a billion people in over 180 countries use Docusign ... What you'll do The Partner Operations Manager is responsible for owning and maintaining key ...

ConGlobal

Depot Operations Manager

Seattle, WA · On-site

$80K - $95K/yr

Meets customer needs and commitments * Oversees procurement to ensure working inventory is on hand ... management experience * Thorough understanding of the operation and maintenance of intermodal ...

GardaWorld

Regional Operations Manager

Seattle, WA · On-site

$135K/yr

Regional Operations Manager - Lead Our Field Team! Are you a natural leader with a knack for ... Address customer concerns strategically and safely, ensuring solutions are implemented efficiently ...

GardaWorld

Regional Operations Manager

Seattle, WA · On-site

$135K/yr

Regional Operations Manager - Lead Our Field Team! Are you a natural leader with a knack for ... Address customer concerns strategically and safely, ensuring solutions are implemented efficiently ...

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All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Everett, WA

Customer Operations Manager information

See Everett, WA salary details

$49.2K

$136.6K

$149.7K

How much do customer operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer operations manager in Everett, WA is $136,623.00, according to ZipRecruiter salary data. Most workers in this role earn between $148,000.00 and $148,000.00 per year, depending on experience, location, and employer.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.
What are the most commonly searched types of Customer Operations jobs in Everett, WA? The most popular types of Customer Operations jobs in Everett, WA are:
What job categories do people searching Customer Operations Manager jobs in Everett, WA look for? The top searched job categories for Customer Operations Manager jobs in Everett, WA are:
What cities near Everett, WA are hiring for Customer Operations Manager jobs? Cities near Everett, WA with the most Customer Operations Manager job openings:
Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Everett, WA as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $136,623 per year, or $65.7 per hour.

Customer Operations Representative

Symetra

Bellevue, WA • On-site

$22 - $33.95/hr

Other

Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Symetra rating

8.4

Company rating: 8.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

104th of 304 rated insurance

Job description

Symetra offers a thrilling chance to become part of our team as aCustomer Operations Representative!

About the role

As a Customer Operations Representative youare responsible forreviewing and processing financial and non-financial activities for our active Deferred Annuity products, including withdrawals, transfers, and setting up repetitive payments. You will contact external customers and agents toacquirethe necessary information to process therequestedtransactions. Within this role youare responsible forunderstanding federal and municipal tax regulations, the difference between IRA and NQ accounts, and how different requests and products can affect the clientin regardtobeing a taxable event.

What youwill do

  • Process financial and non-financial activities into administrative systems and preparing or keying checks and wires
  • Collaborate with external customers and agents via telephone or written correspondence
  • Customer-centric work that directlyimpactstheir financial well-being
  • Develop specializedexpertisein tax-sensitive financial transactions


Why work at Symetra

"We're big enough to make an impact on the country, but small enough to care and know who you are and whatyou'recontributing to the organization. Allnew ideasare welcome!"Stephanie F. -VPCustomer Service & Operations
"Symetra may not have the same brand recognition as some of our competitors, but we're making some serious strides and that makes for a lot of promotional opportunities combined with great benefits, work-life balance, and a solid work environment." Kiernan H. - Project Manager

What we offer you

Wedon'ttake a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

  • Flexible full-time or hybrid telecommuting arrangements
  • Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
  • Paid time away including vacation and sick time, flex days and ten paid holidays
  • Give back to your community and double your impact through our company matching
  • Want more details? Check outourSymetra Benefits Overview

Compensation

Hourly Range:$22.00- $33.95plus eligibility forCompany Annual Bonus

Who you are

  • Experienced in call center or operations
  • Strong customer service orientation, including interpersonal skills
  • Clearcommunicatorprofessionally in writing, on the phone, and in person
  • Understanding of processes and procedures for Deferred Annuity products
  • Organized withoutstandingfollow-up skills
  • Ability to manage responsibilities andconflictingpriorities concurrently
  • Ambitious andmotivatedto research answers, learn quickly, andretaininformation
  • Self-motivated andinclinedto take initiative


We empower inclusion
AtSymetra,we aspire to be the most inclusive insurance company in the country.We'rebuilding a place where every employee feels valued, respected, and has opportunities to contribute.Inclusion is about recognizing our assumptions, considering multipleperspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.

Creating a world where more people have access to financial freedom
Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work,we'reguided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitiveprice;we communicate clearly andopenlyso people understand whatthey'rebuying, and we design products--andoperateour company--to stand the test of time.We'recommitted to showing up for our communities,lifting upour employees, and standing up for diversity,equityand inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.

For more information about our careers visit:https://symetra.eightfold.ai/careers

Work Authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and mustmaintainauthorization to work in the United States throughout their employment with our company.

Please review Symetra's Remote Network Minimum Requirements:

As a remote-first organization committed to providinga positiveexperience for both employees and customers, Symetra has the following standards for employees' internet connection:

  • MinimumInternet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband."
  • InternetType: Fiber, Cable (e.g., Comcast, Spectrum), or DSL.
  • NotPermissible: Satellite(e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up.

When applyingtojobs atSymetrayou'llbe asked totest your internet speedand confirm that your internet connection meets or exceeds Symetra's standard as outlined above.

Identity Verification

Symetra is committed to fair and secure hiring practices. For all roles, candidates will berequired(after theinitialphone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently,e.g.through use of a false identity.

Failure tocomply withverification procedures may result in:

  • Disqualification from the recruitment process
  • Withdrawal of a job offer
  • Termination of employment and other criminal and/or civilremedies, iffraud is discovered

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