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Customer Operations Manager Jobs in Issaquah, WA

Shane Co.

Operations Manager

Tukwila, WA · On-site

You will provide superior customer service, supporting top line sales and driving bottom line profits. With others on the store leadership team, the Operations Manager has influence on and ...

Shane Co.

Operations Manager

Tukwila, WA · On-site

You will provide superior customer service, supporting top line sales and driving bottom line profits. With others on the store leadership team, the Operations Manager has influence on and ...

Shane Co

Operations Manager

Tukwila, WA · On-site

You will provide superior customer service, supporting top line sales and driving bottom line profits. With others on the store leadership team, the Operations Manager has influence on and ...

AVI-SPL

Operations Manager

Woodinville, WA · On-site

$135K - $161K/yr

The Operations Manager will effectively manage technical and financial operations for the project ... Act as the customer liaison in absence of Project Manager * Create and maintain project related ...

PTSolutions

Operations Manager

Tukwila, WA

As our customers' business grows, we grow with them. PTSolutions offers a variety of customizable ... We're looking to add an Operations Manager to our team to support our growth in the Portland ...

PTSolutions

Operations Manager

Tukwila, WA · On-site

As our customers' business grows, we grow with them. PTSolutions offers a variety of customizable ... We're looking to add an Operations Manager to our team to support our growth in the Portland ...

EverLine Coatings USA

Operations Manager

Seattle, WA · On-site

$67K/yr

This is a hands on role where the operations manager will be in the field with the team. We are ... Every employee at EverLine is committed to providing complete customer satisfaction in the delivery ...

Gold's Gym Washington

Operations Manager

Kirkland, WA · On-site

Minimum of 1 years of leadership or management experience in fitness, hospitality, retail, or a related customer-focused industry. * Experience leading teams, improving operational performance, and ...

Gold's Gym

Operations Manager

Woodinville, WA · On-site

$58K - $68K/yr

Minimum of 1 years of leadership or management experience in fitness, hospitality, retail, or a related customer-focused industry. * Experience leading teams, improving operational performance, and ...

Floor & Décor

Operations Manager

Seattle, WA · On-site

$23.75 - $42.75/hr

... by managing the store operations. MAJOR RESPONSIBILITIES * Operations * Demonstrated ability to ... Engage customer focus during the pick-up and check-out process * Handle claims and other KCM/MOD ...

Estes Express Lines

Operations Manager

Auburn, WA

The Operations Manager reports directly to the management of a small to large size transportation ... The successful candidate will have strong leadership skills and customer service focus so if you ...

Estes Express Lines

Operations Manager

Auburn, WA · On-site

The Operations Manager reports directly to the management of a small to large size transportation ... The successful candidate will have strong leadership skills and customer service focus so if you ...

Estes Express Lines

Operations Manager

Auburn, WA · On-site

The Operations Manager reports directly to the management of a small to large size transportation ... The successful candidate will have strong leadership skills and customer service focus so if you ...

Estes Express Lines

Operations Manager

Auburn, WA · On-site

The Operations Manager reports directly to the management of a small to large size transportation ... The successful candidate will have strong leadership skills and customer service focus so if you ...

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Showing results 1-20

All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Issaquah, WA

Customer Operations Manager information

See Issaquah, WA salary details

$51.3K

$142.6K

$156.3K

How much do customer operations manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for customer operations manager in Issaquah, WA is $142,643.00, according to ZipRecruiter salary data. Most workers in this role earn between $154,500.00 and $154,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What job categories do people searching Customer Operations Manager jobs in Issaquah, WA look for?

The top searched job categories for Customer Operations Manager jobs in Issaquah, WA are:

What cities near Issaquah, WA are hiring for Customer Operations Manager jobs?

Cities near Issaquah, WA with the most Customer Operations Manager job openings:

Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Issaquah, WA as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $142,643 per year, or $68.6 per hour.

Associate Customer Operations Representative

Bellevue, WA • On-site

Symetra
Insurance Services • 5 - 10K employees

8.4

Company rating: 8.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

110th of 315 rated insurance

People enjoy working here

Good employer

Recommended by parents

Learn more about Symetraexternal

$22 - $30.87/hr

Other

Retirement, PTO

Posted 12 days ago

Job description

Symetra offers a thrilling chance to become part of our team as an Associate Customer Operations Representative!

About the role


The Associate Customer Operations Representative is responsible for reviewing and processing financial activities for our active annuity products; including but not limited to, withdrawals, transfers, beneficiary changes, and account maintenance.

What you will do

  • Process financial and non-financial activities into administrative systems
  • Handling account maintenance requests such as billing updates and address changes
  • Preparing or keying checks and wires
  • Direct contact with customers and or agents to resolve open issues
  • May cross-train with other teams to provide additional support
  • Complete other projects as assigned

Why work at Symetra


"If you want to invest in yourself and build a career, this is a great place to work. If you don't want to put in the effort to learn the industry and become a student of the business (it takes real effort!), there are easier places to work." Cris H. - AVP Internal Sales, Training and Development
"At Symetra, you will find an environment where leaders, peers, and subordinates all work together. A place that values all your skills, whether academic, personal, or functional." Alex A. - Corporate Records Manager

What we offer you

We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

  • Flexible full-time or hybrid telecommuting arrangements
  • Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
  • Paid time away including vacation and sick time, flex days and ten paid holidays
  • Give back to your community and double your impact through our company matching
  • Want more details? Check out our Symetra Benefits Overview

Compensation


Hourly Range: $22.00 - $30.87 plus eligibility for Company Annual Bonus

Who you are

  • High School Diploma required; Associates degree or equivalent experience preferred
  • Customer service experience preferred
  • Strong written and verbal communications skills
  • Effective computer and software skills
  • Capable of following procedures and processes
  • Able to work in a fast-paced environment
  • Strong organization and interpersonal skills
  • Able to multi-task, prioritize, and work within established timeframes
  • High-level attention to detail and accuracy
  • Self-motivated

We empower inclusion


At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.

Creating a world where more people have access to financial freedom

Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price; we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.

For more information about our careers visit: https://symetra.eightfold.ai/careers

Work Authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

Please review Symetra's Remote Network Minimum Requirements:

As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection:

  • Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband."
  • Internet Type: Fiber, Cable (e.g., Comcast/Xfinity, Spectrum), or DSL.
  • NOT Permissible: Satellite (e.g., Starlink), cellular/mobile internet (including hotspots and home wireless services such as Verizon 5G Home, T-Mobile 5G Home Internet, and AT&T Internet Air), any other wireless technology, or wired dial-up.

Test your internet speed and confirm your internet connection meets both Symetra's minimum speed and internet type requirements outlined above. You must meet the requirement to apply.

Identity Verification

Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity.

Failure to comply with verification procedures may result in:

  • Disqualification from the recruitment process
  • Withdrawal of a job offer
  • Termination of employment and other criminal and/or civil remedies, if fraud is discovered

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