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Customer Operations Manager Jobs in Issaquah, WA

Symetra

Customer Operations Representative

Bellevue, WA · On-site

$22 - $33.95/hr

Ability to manage responsibilities andconflictingpriorities concurrently * Ambitious andmotivatedto research answers, learn quickly, andretaininformation * Self-motivated andinclinedto take ...

Shane Co.

Operations Manager

Tukwila, WA · On-site

You will provide superior customer service, supporting top line sales and driving bottom line profits. With others on the store leadership team, the Operations Manager has influence on and ...

Shane Co.

Operations Manager

Tukwila, WA

You will provide superior customer service, supporting top line sales and driving bottom line profits. With others on the store leadership team, the Operations Manager has influence on and ...

CVS Health

Operations Manager

Seattle, WA · On-site

$26.30 - $40.30/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Seattle, WA

$22.13 - $36.13/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Shane Co

Operations Manager

Tukwila, WA · On-site

You will provide superior customer service, supporting top line sales and driving bottom line profits. With others on the store leadership team, the Operations Manager has influence on and ...

CVS Health

Operations Manager

Bellevue, WA

$22.13 - $36.13/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Bellevue, WA · On-site

$22.13 - $36.13/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Office Depot

Operations Manager

Kent, WA · On-site

The Operations Manager ensures compliance with all regulatory requirements and company policies ... Customer & Stakeholder Engagement: * * Build and maintain strong relationships with internal ...

AVI-SPL

Operations Manager

Woodinville, WA · On-site

$135K - $161K/yr

The Operations Manager will effectively manage technical and financial operations for the project ... Act as the customer liaison in absence of Project Manager * Create and maintain project related ...

EverLine Coatings USA

Operations Manager

Seattle, WA · On-site

$67K/yr

This is a hands on role where the operations manager will be in the field with the team. We are ... Every employee at EverLine is committed to providing complete customer satisfaction in the delivery ...

PTSolutions

Operations Manager

Tukwila, WA

As our customers' business grows, we grow with them. PTSolutions offers a variety of customizable ... We're looking to add an Operations Manager to our team to support our growth in the Portland ...

PTSolutions

Operations Manager

Seattle, WA

As our customers' business grows, we grow with them. PTSolutions offers a variety of customizable ... We're looking to add an Operations Manager to our team to support our growth in the Portland ...

Berkshire Production Supply

Operations Manager

Tukwila, WA · On-site

$80K - $120K/yr

As our customers' business grows, we grow with them. PTSolutions offers a variety of customizable ... We're looking to add an Operations Manager to our team to support our growth in the Portland ...

Floor & Décor

Operations Manager

Seattle, WA · On-site

$23.75 - $42.75/hr

... by managing the store operations. MAJOR RESPONSIBILITIES * Operations * Demonstrated ability to ... Engage customer focus during the pick-up and check-out process * Handle claims and other KCM/MOD ...

Glass Doctor

Operations Manager

Kent, WA · On-site

As Operations Manager you will work closely with our field manager, dispatcher, customer service ... Serving customers with enthusiasm * Having fun in the process! Specific Responsibilities: * Coach ...

McKinstry

Operations Manager

Seattle, WA · On-site

In this role, you will lead all aspects of construction projects, providing customer satisfaction ... Operations Management * Participate with Business Unit Manager in monthly department forecasting ...

Metropolis Technologies

Operations Manager

Tukwila, WA · On-site

$81K - $85K/yr

Identify proper staffing levels to complete duties, deliver a superior customer experience, and ... managing the operation's budget. * Identify all procurement and vendor service needs of the ...

Metropolis Technologies

Operations Manager

Tukwila, WA

$81K - $85K/yr

Identify proper staffing levels to complete duties, deliver a superior customer experience, and ... managing the operation's budget. * Identify all procurement and vendor service needs of the ...

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Showing results 1-20

All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Issaquah, WA

Customer Operations Manager information

See Issaquah, WA salary details

$51.3K

$142.6K

$156.3K

How much do customer operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer operations manager in Issaquah, WA is $142,643.00, according to ZipRecruiter salary data. Most workers in this role earn between $154,500.00 and $154,500.00 per year, depending on experience, location, and employer.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.
What job categories do people searching Customer Operations Manager jobs in Issaquah, WA look for? The top searched job categories for Customer Operations Manager jobs in Issaquah, WA are:
What cities near Issaquah, WA are hiring for Customer Operations Manager jobs? Cities near Issaquah, WA with the most Customer Operations Manager job openings:
Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Issaquah, WA as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $142,643 per year, or $68.6 per hour.

Customer Operations Representative

Symetra

Bellevue, WA • On-site

$22 - $33.95/hr

Other

Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Symetra rating

8.4

Company rating: 8.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

104th of 304 rated insurance

Job description

Symetra offers a thrilling chance to become part of our team as aCustomer Operations Representative!

About the role

As a Customer Operations Representative youare responsible forreviewing and processing financial and non-financial activities for our active Deferred Annuity products, including withdrawals, transfers, and setting up repetitive payments. You will contact external customers and agents toacquirethe necessary information to process therequestedtransactions. Within this role youare responsible forunderstanding federal and municipal tax regulations, the difference between IRA and NQ accounts, and how different requests and products can affect the clientin regardtobeing a taxable event.

What youwill do

  • Process financial and non-financial activities into administrative systems and preparing or keying checks and wires
  • Collaborate with external customers and agents via telephone or written correspondence
  • Customer-centric work that directlyimpactstheir financial well-being
  • Develop specializedexpertisein tax-sensitive financial transactions


Why work at Symetra

"We're big enough to make an impact on the country, but small enough to care and know who you are and whatyou'recontributing to the organization. Allnew ideasare welcome!"Stephanie F. -VPCustomer Service & Operations
"Symetra may not have the same brand recognition as some of our competitors, but we're making some serious strides and that makes for a lot of promotional opportunities combined with great benefits, work-life balance, and a solid work environment." Kiernan H. - Project Manager

What we offer you

Wedon'ttake a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

  • Flexible full-time or hybrid telecommuting arrangements
  • Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
  • Paid time away including vacation and sick time, flex days and ten paid holidays
  • Give back to your community and double your impact through our company matching
  • Want more details? Check outourSymetra Benefits Overview

Compensation

Hourly Range:$22.00- $33.95plus eligibility forCompany Annual Bonus

Who you are

  • Experienced in call center or operations
  • Strong customer service orientation, including interpersonal skills
  • Clearcommunicatorprofessionally in writing, on the phone, and in person
  • Understanding of processes and procedures for Deferred Annuity products
  • Organized withoutstandingfollow-up skills
  • Ability to manage responsibilities andconflictingpriorities concurrently
  • Ambitious andmotivatedto research answers, learn quickly, andretaininformation
  • Self-motivated andinclinedto take initiative


We empower inclusion
AtSymetra,we aspire to be the most inclusive insurance company in the country.We'rebuilding a place where every employee feels valued, respected, and has opportunities to contribute.Inclusion is about recognizing our assumptions, considering multipleperspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.

Creating a world where more people have access to financial freedom
Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work,we'reguided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitiveprice;we communicate clearly andopenlyso people understand whatthey'rebuying, and we design products--andoperateour company--to stand the test of time.We'recommitted to showing up for our communities,lifting upour employees, and standing up for diversity,equityand inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.

For more information about our careers visit:https://symetra.eightfold.ai/careers

Work Authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and mustmaintainauthorization to work in the United States throughout their employment with our company.

Please review Symetra's Remote Network Minimum Requirements:

As a remote-first organization committed to providinga positiveexperience for both employees and customers, Symetra has the following standards for employees' internet connection:

  • MinimumInternet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband."
  • InternetType: Fiber, Cable (e.g., Comcast, Spectrum), or DSL.
  • NotPermissible: Satellite(e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up.

When applyingtojobs atSymetrayou'llbe asked totest your internet speedand confirm that your internet connection meets or exceeds Symetra's standard as outlined above.

Identity Verification

Symetra is committed to fair and secure hiring practices. For all roles, candidates will berequired(after theinitialphone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently,e.g.through use of a false identity.

Failure tocomply withverification procedures may result in:

  • Disqualification from the recruitment process
  • Withdrawal of a job offer
  • Termination of employment and other criminal and/or civilremedies, iffraud is discovered

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