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Customer Operations Associate Jobs in Seattle, WA

Gopuff

Operations Associate, Fremont, #523

Seattle, WA · On-site

$21.55/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...

Gopuff

Operations Associate, Belltown, #378

Seattle, WA · On-site

$21.55/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...

Gopuff

Operations Associate, Fremont, #523

Seattle, WA

$21.55/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials--day and night, rain or shine. We're ...

Gopuff

Operations Associate, Belltown, #378

Seattle, WA · On-site

$21.55/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...

Gopuff

Operations Associate, Fremont, #523

Seattle, WA · On-site

$21.55/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...

Gopuff

Operations Associate, Belltown, #378

Seattle, WA

$21.55/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials--day and night, rain or shine. We're ...

Carmax

Business Operations Associate - Part-Time

Renton, WA · On-site

$21.58 - $38.50/hr

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

360 Talent

Customer Service Associate

Fife, WA

$25 - $30/hr

The Customer Service Associate is responsible for supporting the day-to-day execution of BPI Medical's customer operations. This role manages customer communication, order processing, and internal ...

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All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Seattle, WA

Customer Operations Associate information

See Seattle, WA salary details

$10

$29

$57

How much do customer operations associate jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for customer operations associate in Seattle, WA is $29.27, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $31.20 per hour, depending on experience, location, and employer.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What jobs pay 4000 a week without a degree?

A Customer Operations Associate typically does not earn $4,000 weekly without a degree, as this pay level is uncommon for entry-level customer service roles. High-paying jobs that can reach this level without a degree often include specialized sales, real estate, or certain skilled trades, but they usually require experience, certifications, or licenses. Most roles paying this amount without a degree involve commission, performance bonuses, or entrepreneurial efforts.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving service issues, and ensuring customer satisfaction. They often use customer relationship management (CRM) tools and communicate with clients via phone, email, or chat to address inquiries and support business processes.

What is a customer service operations associate?

A customer service operations associate is responsible for supporting customer service teams by managing processes, data, and systems to ensure efficient service delivery. They often handle tasks such as order processing, troubleshooting, and using tools like CRM software to improve customer experience. Strong communication skills and attention to detail are essential for this role.

What are some common challenges faced by Customer Operations Associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a Customer Operations Associate, and why are they important?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

Is a Customer Operations Associate job stressful?

A Customer Operations Associate role can be stressful due to high call volumes, customer complaints, and the need for quick problem-solving. Success in the position often requires strong communication skills, patience, and the ability to manage multiple tasks efficiently.
What are the most commonly searched types of Customer Operations jobs in Seattle, WA? The most popular types of Customer Operations jobs in Seattle, WA are:
What are popular job titles related to Customer Operations Associate jobs in Seattle, WA? For Customer Operations Associate jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Customer Operations Associate jobs in Seattle, WA look for? The top searched job categories for Customer Operations Associate jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Customer Operations Associate jobs? Cities near Seattle, WA with the most Customer Operations Associate job openings:
Customer Operations Associate jobs near you

Operations Assoc Supervisor

Zimmer US, Inc.

Seattle, WA

$64K - $85K/yr

Other

Re-posted 11 days ago

Job description

Valued Team member: We are glad you are exploring new opportunities within Zimmer Biomet!


What You Can Expect

Provide leadership for all Distribution Team Members within a department/site on an assigned shift. This position is responsible for overseeing the operations of the local warehouse activity along with the operations of the asset and logistics team. The Ops Associate Supervisor will assist in implementing Lean Processes as established per corporate guidelines and ensure that targets are met while maintaining the highest level of customer service possible. Must be able to perform some of the required management duties during Ops Manager's absence.
This role has a shift of 9am-5:30/6:00pm M-F

How You'll Create Impact

Provide leadership for Distribution team members within assigned group. May get supervisory experience managing a smaller team, including time, attendance and disciplinary records for each direct report.
Responsible for recruitment, development, promotion and disciplinary actions of hourly Team Members on assigned shift with the support and guidance of Ops Manager as needed.
Responsible for overall performance management for hourly Team Members, including preparing and delivering annual performance reviews.
Assist with cross functional activities, acting as a primary contact with other divisions regarding Field Warehouse and other inventory matters for the assigned shift/department or site.
Ensure appropriate training of employees to perform their assigned functions, including Quality and EHS standards.
Provide support for asset and logistic teams
Direct processes ensuring highest level of service.
Report local building maintenance issues to Ops Manager for potential opportunities to upgrades and remodel.

This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act.

What Makes You Stand Out
  • Entry level leadership and cross-functional skills; leadership/management background; preferably in logistics areas including shipping/receiving/distribution, and shipment/inventory management within a medical device regulated environment.
  • Entry-level problem-solving skills, including problem identification, data gathering, solution development, and implementation follow up
  • Leadership and motivational skills to expedite completion of critical project tasks with other functional groups
  • Must be able to work within a team environment not only within the organization unit, but also across departments and shifts.
  • Basic understanding of quality systems is a plus
  • Ability to prioritize personal workload to maintain company efficiencies - time management skills
  • Ability to communicate clearly, both orally and in writing, with production team members and management in a professional manner
  • Complete understanding of key service line metrics and key operational moves to successfully impact these metrics
  • Ability to prioritize key initiatives to have the greatest impact on territory metrics.
  • Experience in strategic planning to guide operations staff on planning initiatives.
Your Background

High school diploma required. Bachelor's degree preferred; an equivalent of education and experience will be considered.
3-5 years of service line management, hospital, or related operational experience required.

Travel Expectations
  • Up to 20%

This role has a salary of $64,000-85,000 annually depending on experience + bonus opportunity


EOE/M/F/Vet/Disability

Employment Type: OTHER

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