ZipRecruiter

Log In

1

Customer Operations Associate Jobs in Irvine, CA

Quest Staffing Services, Inc.

Be Seen First

Customer Operations Representative

Irvine, CA · On-site

$25 - $30/hr

Associate's or Bachelor's degree preferred. * 2+ years of customer service, customer operations, or order management experience. * Medical device or healthcare industry experience preferred.

OCVIBE

Operations Associate

Yorba Linda, CA · On-site

$21/hr

Operations Associate Pay Details: The starting hourly rate for this position is $21.00 per hour ... Manage customer flow, including timeliness of service and line flow * Collect, inspect, and ...

The Rinks Foundation

Operations Associate

Lakewood, CA · On-site

$21/hr

Operations Associate Pay Details: The starting hourly rate for this position is $21.00 per hour ... Manage customer flow, including timeliness of service and line flow * Collect, inspect, and ...

The Rinks

Operations Associate

Yorba Linda, CA · On-site

$21/hr

Operations Associate Pay Details: The starting hourly rate for this position is $21.00 per hour ... Manage customer flow, including timeliness of service and line flow * Collect, inspect, and ...

OCVIBE

Operations Associate

Yorba Linda, CA · On-site

$21/hr

Operations Associate Pay Details: The starting hourly rate for this position is $21.00 per hour ... Manage customer flow, including timeliness of service and line flow * Collect, inspect, and ...

JCPenney

Operations Associate - Brea Mall

Brea, CA · On-site

Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...

next page

Showing results 1-20

All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Irvine, CA

Customer Operations Associate information

See Irvine, CA salary details

$10

$27

$54

How much do customer operations associate jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for customer operations associate in Irvine, CA is $27.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $29.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What is a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support customer satisfaction and retention.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What are the most commonly searched types of Customer Operations jobs in Irvine, CA?

The most popular types of Customer Operations jobs in Irvine, CA are:

What job categories do people searching Customer Operations Associate jobs in Irvine, CA look for?

The top searched job categories for Customer Operations Associate jobs in Irvine, CA are:

What cities near Irvine, CA are hiring for Customer Operations Associate jobs?

Cities near Irvine, CA with the most Customer Operations Associate job openings:

Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Irvine, CA as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $57,400 per year, or $27.6 per hour.

Customer Operations Representative

Irvine, CA • On-site

Quest Staffing Services, Inc.
See more jobs at Quest Staffing Services, Inc.external

$25 - $30/hr

Full-time

Medical, Dental, Vision

Posted 26 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Customer Operations Representative
Location: Irvine, CA

About Us
We are an innovative wound care company dedicated to transforming patient healing through advanced regenerative technologies that improve recovery and clinical outcomes.

Position Summary

The Customer Operations Representative is responsible for delivering exceptional customer support while managing order processing, Salesforce administration, contract support, and consignment inventory. This role partners closely with Sales, Finance, Quality, Logistics, and other internal teams to ensure a seamless customer experience and efficient business operations.

Key Responsibilities

  • Process domestic and international customer orders accurately and efficiently.
  • Provide outstanding customer service via phone and email to hospitals, physicians, patients, and distributors.
  • Resolve customer inquiries, complaints, product returns (RMAs), and order issues.
  • Maintain accurate customer, contract, and account information in Salesforce CRM.
  • Support contract administration, pricing agreements, and reporting.
  • Coordinate consignment inventory tracking and reconciliation with field sales teams.
  • Collaborate cross-functionally to support customer needs, product launches, and operational initiatives.
  • Generate reports and maintain accurate documentation and records.

Qualifications

  • Associate's or Bachelor's degree preferred.
  • 2+ years of customer service, customer operations, or order management experience.
  • Medical device or healthcare industry experience preferred.
  • Experience with Salesforce CRM and ERP systems required.
  • Microsoft Office proficiency, including strong Excel skills.
  • Excellent communication, organization, problem-solving, and multitasking abilities.

Why Join Us?

Join a growing medical technology company committed to improving patient outcomes through innovation. You'll work in a collaborative environment where your contributions directly support customers and help advance life-changing therapies.

We are proud to be an Equal Opportunity Employer and value diversity and inclusion in our workplace.

Company Description

Discover a workplace that empowers you to thrive, innovate, and build the career you’ve been dreaming of.