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Customer Operations Manager Jobs in Irvine, CA (NOW HIRING)

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Customer Operations Manager information

See Irvine, CA salary details

$47.8K

$132.8K

$145.4K

How much do customer operations manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for customer operations manager in Irvine, CA is $132,754.00, according to ZipRecruiter salary data. Most workers in this role earn between $143,800.00 and $143,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What are the most commonly searched types of Customer Operations jobs in Irvine, CA?

The most popular types of Customer Operations jobs in Irvine, CA are:

What are popular job titles related to Customer Operations Manager jobs in Irvine, CA?

For Customer Operations Manager jobs in Irvine, CA, the most frequently searched job titles are:

What job categories do people searching Customer Operations Manager jobs in Irvine, CA look for?

The top searched job categories for Customer Operations Manager jobs in Irvine, CA are:

What cities near Irvine, CA are hiring for Customer Operations Manager jobs?

Cities near Irvine, CA with the most Customer Operations Manager job openings:

Infographic showing various Customer Operations Manager job openings in Irvine, CA as of August 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $132,754 per year, or $63.8 per hour.

Customer & Operations Coordinator

Tustin, CA

W3Global Inc.
Recruiting and Staffing Services • 501 - 1,000 employees

$65K - $72K/yr

Full-time

Re-posted 24 days ago


Job description

Role Description

This is a full-time, on-site role for a Customer & Operations Coordinator located in Lake Forest, CA. The role involves managing daily operations, coordinating with internal teams, and providing exceptional customer service. Responsibilities include maintaining efficient workflows, supporting administrative functions, and collaborating with team members to ensure seamless operations that meet customer needs and align with organizational goals.

Qualifications

  • Strong Customer Service and Communication skills to effectively handle inquiries and foster positive relationships with clients and stakeholders

  • Proficiency in Operations Management and Analytical Skills for optimizing processes and overseeing daily operations

  • Experience as an Administrative Assistant with excellent organizational and time management abilities

  • Detail-oriented with problem-solving skills and a proactive approach to addressing challenges

  • Proficiency in relevant software and tools such as Microsoft Office Suite or operational management systems

  • Experience in the manufacturing or construction industry is a plus

  • Bachelor's degree in Business Administration, Operations Management, or a related field is preferred


W3Global logo

About W3Global

Sourced by ZipRecruiter

W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs. As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Frisco, TX, US

Year founded

2006