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Customer Operations Associate Jobs in Concord, CA

Crateandbarrel

Operations Associate

Vacaville, CA · On-site

Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality ... As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ...

VICI

Operations Associate

Fairfield, CA · On-site

Affordability, quality, and customer service are at the center of our brand and we always strive to ... The Operations Associate supports the daily operations of the outlet store, retail store and ...

VICI

Operations Associate

Fairfield, CA

Affordability, quality, and customer service are at the center of our brand and we always strive to ... The Operations Associate supports the daily operations of the outlet store, retail store and ...

VICI

Operations Associate

Fairfield, CA · On-site

$20 - $22/hr

Affordability, quality, and customer service are at the center of our brand and we always strive to ... The Operations Associate supports the daily operations of the outlet store, retail store and ...

The Bay Club Company

Operations Associate

Danville, CA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...

HumanSignal

Operations Associate

San Francisco, CA · On-site

$70K - $90K/yr

Our customers ship better AI, faster, because we partner with their researchers from real-world ... This role sits at the operational core of that delivery engine - responsible for ensuring our ...

HumanSignal

Operations Associate

San Francisco, CA

$70K - $90K/yr

Build and drive critical operational processes to meet day-to-day customer delivery commitments ... Manage daily operations across multiple Fellow or contributor programs, including onboarding ...

HumanSignal

Operations Associate

San Francisco, CA · On-site

$70K - $90K/yr

Our customers ship better AI, faster, because we partner with their researchers from real-world ... This role sits at the operational core of that delivery engine -- responsible for ensuring our ...

Metaview

Customer Ops Associate

San Francisco, CA · On-site

As a Customer Ops Associate, you'll become the go-to expert on how Metaview actually works under the hood - digging into logs, spotting patterns, and turning one-off problems into scalable solutions.

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All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Concord, CA

Customer Operations Associate information

See Concord, CA salary details

$10

$28

$55

How much do customer operations associate jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for customer operations associate in Concord, CA is $28.21, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $30.05 per hour, depending on experience, location, and employer.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What jobs pay 4000 a week without a degree?

A Customer Operations Associate typically does not earn $4,000 weekly without a degree, as this pay level is uncommon for entry-level customer service roles. High-paying jobs that can reach this level without a degree often include specialized sales, real estate, or certain skilled trades, but they usually require experience, certifications, or licenses. Most roles paying this amount without a degree involve commission, performance bonuses, or entrepreneurial efforts.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving service issues, and ensuring customer satisfaction. They often use customer relationship management (CRM) tools and communicate with clients via phone, email, or chat to address inquiries and support business processes.

What is a customer service operations associate?

A customer service operations associate is responsible for supporting customer service teams by managing processes, data, and systems to ensure efficient service delivery. They often handle tasks such as order processing, troubleshooting, and using tools like CRM software to improve customer experience. Strong communication skills and attention to detail are essential for this role.

What are some common challenges faced by Customer Operations Associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a Customer Operations Associate, and why are they important?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

Is a Customer Operations Associate job stressful?

A Customer Operations Associate role can be stressful due to high call volumes, customer complaints, and the need for quick problem-solving. Success in the position often requires strong communication skills, patience, and the ability to manage multiple tasks efficiently.
What job categories do people searching Customer Operations Associate jobs in Concord, CA look for? The top searched job categories for Customer Operations Associate jobs in Concord, CA are:
What cities near Concord, CA are hiring for Customer Operations Associate jobs? Cities near Concord, CA with the most Customer Operations Associate job openings:
Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Concord, CA as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $58,677 per year, or $28.2 per hour.

Operations Associate

HumanSignal Services (formerly Erud AI)

San Francisco, CA • On-site

Full-time

Re-posted 11 days ago

Job description

Job Summary:
HumanSignal Services is a human data partner for companies building AI models and products. The Operations Associate role involves managing complex operational processes and ensuring high-quality data delivery for AI research, requiring strong problem-solving skills and the ability to navigate shifting customer requirements.
Responsibilities:
• Build and drive critical operational processes to meet day-to-day customer delivery commitments
• Manage daily operations across multiple Fellow or contributor programs, including onboarding, workflow coordination, and ongoing program health
• Maintain operational trackers and documentation to ensure consistent execution and follow-through across the team
• Monitor contributor engagement and flag retention or performance risks before they become delivery issues
• Create an effective feedback loop between frontline operations, product, strategy, and customers
• Identify recurring bottlenecks and recommend process improvements; run pilots and experiments to test solutions
• Collaborate with SPLs, TPMs, Customer Operations, and Product teams to improve processes for new and existing customers
Qualifications:
Required:
• 2+ years of experience in an operational role or top-tier consulting firm
• Undergraduate degree in an analytics-heavy field (Engineering, Economics, or related)
• Action-oriented; balances creative problem-solving with scrappy execution
• Strong analytical and process-improvement capability
• Proficiency in SQL or demonstrated analytical tooling skills
Preferred:
• Experience in marketplace, logistics, or workforce platform operations
• Familiarity with tools like Zendesk, Notion, or Airtable
• Exposure to AI/ML workflows, data annotation, or contributor management
• Entrepreneurial mindset; comfortable in fast-moving, ambiguous environments
Company:
HumanSignal Services (formerly Erud AI) delivers high-fidelity, multimodal data for frontier and enterprise AI teams tackling complex, real-world problems. Founded in 2024, the company is headquartered in San Francisco, CA, US, , with a team of 2-10 employees. The company is currently Early Stage.

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