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Customer Operations Associate Jobs in Pasadena, CA

The Rinks Foundation

Operations Associate

Lakewood, CA · On-site

$19.50/hr

Operations Associate Pay Details: The starting hourly rate for this position is $19.50 per hour ... Manage customer flow, including timeliness of service and line flow * Collect, inspect, and ...

7th Avenue

Operations Associate

Inglewood, CA · On-site

Objective/Purpose: We are currently looking for an Operations Associate who will be responsible for primarily managing the customer communication within the Operations Team. Secondary ...

7th Avenue

Operations Associate

Inglewood, CA · On-site

Objective/Purpose: We are currently looking for an Operations Associate who will be responsible for primarily managing the customer communication within the Operations Team. Secondary ...

7th Avenue

Operations Associate

Inglewood, CA · On-site

Objective/Purpose: We are currently looking for an Operations Associate who will be responsible for primarily managing the customer communication within the Operations Team. Secondary ...

7th Avenue

Operations Associate

Inglewood, CA · On-site

Objective/Purpose: We are currently looking for an Operations Associate who will be responsible for primarily managing the customer communication within the Operations Team. Secondary ...

7th Avenue

Operations Associate

Inglewood, CA · On-site

Objective/Purpose: We are currently looking for an Operations Associate who will be responsible for primarily managing the customer communication within the Operations Team. Secondary ...

Kith

Operations Associate

Beverly Hills, CA · On-site

$18 - $19/hr

The Kith Operations Associate is responsible for the flow of merchandise from the central point of ... Consistently work with the sales-floor team to ensure customers are receiving product in a timely ...

Kith

Operations Associate

Beverly Hills, CA · On-site

$18 - $19/hr

The Kith Operations Associate is responsible for the flow of merchandise from the central point of ... Consistently work with the sales-floor team to ensure customers are receiving product in a timely ...

Nati Boutique

Operations Associate

Venice, CA · On-site

$20 - $22/hr

... Operations Associate to help us build and track inventory, pick up and drop off product between ... Monitor inventory levels and adjust stock levels as necessary. * Assist with responding to customer ...

Nati Boutique

Operations Associate

Venice, CA · On-site

$20 - $22/hr

... Operations Associate to help us build and track inventory, pick up and drop off product between ... Monitor inventory levels and adjust stock levels as necessary. * Assist with responding to customer ...

Kambrian Corporation

OPERATIONS ASSOCIATE

La Puente, CA · On-site

$50K - $60K/yr

Responsibilities Sales Operations: support sales process in an operations role in AR/AP (Accounts ... Respond timely to RFQ/RFP (Requests for Quotes/Proposals) from customers by due date and with ...

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All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Pasadena, CA

Customer Operations Associate information

See Pasadena, CA salary details

$10

$28

$55

How much do customer operations associate jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for customer operations associate in Pasadena, CA is $28.04, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $29.90 per hour, depending on experience, location, and employer.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What jobs pay 4000 a week without a degree?

A Customer Operations Associate typically does not earn $4,000 weekly without a degree, as this pay level is uncommon for entry-level customer service roles. High-paying jobs that can reach this level without a degree often include specialized sales, real estate, or certain skilled trades, but they usually require experience, certifications, or licenses. Most roles paying this amount without a degree involve commission, performance bonuses, or entrepreneurial efforts.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving service issues, and ensuring customer satisfaction. They often use customer relationship management (CRM) tools and communicate with clients via phone, email, or chat to address inquiries and support business processes.

What is a customer service operations associate?

A customer service operations associate is responsible for supporting customer service teams by managing processes, data, and systems to ensure efficient service delivery. They often handle tasks such as order processing, troubleshooting, and using tools like CRM software to improve customer experience. Strong communication skills and attention to detail are essential for this role.

What are some common challenges faced by Customer Operations Associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a Customer Operations Associate, and why are they important?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

Is a Customer Operations Associate job stressful?

A Customer Operations Associate role can be stressful due to high call volumes, customer complaints, and the need for quick problem-solving. Success in the position often requires strong communication skills, patience, and the ability to manage multiple tasks efficiently.
What are the most commonly searched types of Customer Operations jobs in Pasadena, CA? The most popular types of Customer Operations jobs in Pasadena, CA are:
What are popular job titles related to Customer Operations Associate jobs in Pasadena, CA? For Customer Operations Associate jobs in Pasadena, CA, the most frequently searched job titles are:
What job categories do people searching Customer Operations Associate jobs in Pasadena, CA look for? The top searched job categories for Customer Operations Associate jobs in Pasadena, CA are:
What cities near Pasadena, CA are hiring for Customer Operations Associate jobs? Cities near Pasadena, CA with the most Customer Operations Associate job openings:
Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Pasadena, CA as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $58,331 per year, or $28 per hour.

Operations Associate

The Rinks Foundation

Lakewood, CA • On-site

$19.50/hr

Part-time

Re-posted 25 days ago

Job description

A great experience starts with you!
The Rinks aims to provide a great experience for employees and guests alike! Join the team and become part of an industry-leading sports and entertainment organization.
Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you!
Thanks for your interest in working on our team!
A skate on every foot, a hockey jersey on every back!
Job Title:
Operations Associate
Pay Details:
The starting hourly rate for this position is $19.50 per hour.
The Operations Associate is responsible for performing the daily activities required to operate the Rink facility (Ice or Inline), including all aspects of customer service, cash handling, and skate guard during public sessions.
Responsibilities
The Operations Associate will be assigned to one or more of the following skill areas:
Front Desk/Reception:
  • Communicate rink program information to Guests
  • Operate the Point of Sale system in a skillful, expedient manner while efficiently and accurately performing daily cash-handling activities
  • Coordinate locker room check-in and check-out procedures
  • Greet and assist Guests throughout the facility
  • Answer the telephone in a cheerful, courteous, and timely manner

Skate Counter:
  • Efficiently distribute skates and assist Guests in proper skate size selection.
  • Manage customer flow, including timeliness of service and line flow
  • Collect, inspect, and properly store skates in the correct location
  • Sharpen/maintain rental skates for quality performance/presentation

Snack Bar (Not at Great Park Ice):
  • Demonstrate a thorough knowledge of menu items, recipes, and prices for the Snack Bar operation
  • Efficiently and accurately perform daily cash-handling activities
  • Skillfully operate food and beverage equipment machines and prepares product in a proficient manner
  • Manage customer flow, including timeliness of service and line flow

Skate Guard:
  • Safeguard public sessions to ensure exemplary Guest experience and safety by monitoring activity on rink surfaces and in other controlled areas
  • Monitor rink conditions; remove debris from rink surface
  • Must be able to skate for up to 2 hours or willing to learn to skate
  • Maintain an encouraging and attentive demeanor throughout the session
  • Monitor the safety of skaters, including proper usage of skates and other equipment

Scorekeeper:
  • Efficiently and accurately perform scorekeeping duties
  • Communicate effectively with referees in fast-paced, dynamic environment

Party Host:
  • Set up and decorate the party room prior to guest's arrival
  • Set up appropriate facility signage
  • Maintain a positive and attentive demeanor throughout the party
  • Provide outstanding customer service throughout the event, ensuring that food is served on time, assisting with skate size selection and timing of skate

All above areas are responsible for:
  • Providing excellent customer service by enthusiastically servicing Guests while performing a multitude of diverse tasks, being thorough, accurate, and prompt when responding to Guest inquiries, and when necessary directing the individual to the appropriate Associate
  • Demonstrating the initiative and commitment to communication and teamwork to ensure optimal Guest Service
  • Adhering to First Aid and emergency guidelines and procedures
  • Being alert to and communicating safety/security problems to Shift Manager in a timely manner
  • Adhering to manufacturer's specifications when using equipment or materials in order to assure no risk to self, fellow Associates, or guests
  • Maintaining The Rinks housekeeping standards for all areas of the Rink, including; the lobby, bleachers, restrooms, meeting spaces, locker rooms, and offices
  • Assisting in annual maintenance projects
  • Periodically, efficiently performing clerical activities
  • Maintaining a professional and organized demeanor when dealing with both internal and external Guests
  • Providing services as required for special events, tournaments, and competitions
  • Performing various tasks as necessitated by Guest Service or facility requirements
  • Adhering to all Rinks policies and procedures

Skills
  • Must be 16 years of age or older
  • Is a highly motivated self-starter who is service minded, enthusiastic, and energetic
  • Demonstrates an understanding of The Rinks commitment to quality service, products, and entertainment
  • Possesses strong interpersonal and communication skills
  • Consistently maintains a pleasant, professional, and approachable style
  • Thrives in a fast-paced, dynamic environment where required to deal with a variety of individuals and personalities
  • Able to work a flexible schedule consisting of varying days and hours (including weekends, holidays, and nights)
  • Meet minimum reading, writing, and mathematical requirements where necessary
  • Rink operations experience a plus

Knowledge, Skills and Experience
Education - Less Than High School
Experience Required - 0-1 Year

Apply