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Customer Operations Associate Jobs in Manteca, CA

As a Branch Operation Associate you will be responsible for providing exceptional support in ARS ... Deliver HVAC/Refrigeration parts to customers with a positive and professional attitude. * Assist ...

About the Role In this role, you will deliver excellent customer service and consistent execution ... You will efficiently process freight, replenishment, and omni channel operations. What You'll Do

About the Role In this role, you will deliver excellent customer service and consistent execution ... You will efficiently process freight, replenishment, and omni channel operations. What You'll Do

About the Role In this role, you will deliver excellent customer service and consistent execution ... You will efficiently process freight, replenishment, and omni channel operations. What You'll Do

About the Role In this role, you will deliver excellent customer service and consistent execution ... You will efficiently process freight, replenishment, and omni channel operations. What You'll Do

You will efficiently process freight, replenishment, and omni channel operations. What You'll Do ... Engage customers by greeting them and offering assistance with products and services * Execute all ...

You will efficiently process freight, replenishment, and omni channel operations. What You'll Do ... Engage customers by greeting them and offering assistance with products and services * Execute all ...

You will efficiently process freight, replenishment, and omni channel operations. What You'll Do ... Engage customers by greeting them and offering assistance with products and services * Execute all ...

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Customer Operations Associate information

See Manteca, CA salary details

$10

$27

$53

How much do customer operations associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer operations associate in Manteca, CA is $27.07, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $28.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What is a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support customer satisfaction and retention.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What job categories do people searching Customer Operations Associate jobs in Manteca, CA look for?

The top searched job categories for Customer Operations Associate jobs in Manteca, CA are:

What cities near Manteca, CA are hiring for Customer Operations Associate jobs?

Cities near Manteca, CA with the most Customer Operations Associate job openings:

Infographic showing various Customer Operations Associate job openings in Manteca, CA as of August 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $56,310 per year, or $27.1 per hour.

Branch Operations Associate

AMERICAN REFRIGERATION SUPPLIES

Modesto, CA • On-site

$21 - $22/hr

Full-time

Posted 14 days ago


Job description

American Refrigeration Supplies, Inc. is a wholesale distributor of A/C and heating equipment, accessories and supplies and has been serving our customers for 85 years. We are seeking a motivated and results-driven Branch Operation Associate to join our team at our Modesto Branch. This position is full-time Monday - Friday (typically 8:00 am - 5:00 pm)

About the position:

As a Branch Operation Associate you will be responsible for providing exceptional support in ARS branch operations and excellent customer service to ARS customers to the best of our ability while also supporting branch members in operational excellence. 

  • Deliver HVAC/Refrigeration parts to customers with a positive and professional attitude.
  • Assist in loading and unloading of all trucks
  • Follow supervisors’ directions to ensure following correct routes and delivery instructions
  • Complete daily Vehicle Maintenance Inspections
  • Verify vehicle has sufficient fuel, use gas card for fueling as needed
  • Report any order issues or shorts to Manager
  • Quality control on all items going out for delivery:
    • Inspection of all inventory ensuring accuracy of pick list and serial numbers
  • Assist in loading customer orders when needed.
  • Work with team to become fully proficient in P21 functions such as Shipping/Receiving, Order Entry, Transfers and warranties **may perform Counter functions up to an avg. of 50% per pay period as needed
  • Help support counter sales by writing, pulling, loading, and taking order to completion.
  • Work with branch manager to ensure warehouse is in proper order by completing stocking, ensuring products in correct locations and following ARS marketing standards.
  • Ensure warehouse is in proper order (clean, debris picked up, forklifts in proper charging area etc.) before the end of each shift
  • Clean and sanitize restrooms and counter areas during your turn in cleaning rotation.
  • Safe operation of forklifts and pallet jacks (after training)
  • Follow the PWM’s (Preferred Work Methods) for Branch
  • Wears proper Personal Protective Equipment (PPE)
  • Ability to travel and cover other branches as needed (mileage reimbursement)
  • Other duties as assigned
  • A minimum of a High School Diploma is required.
  • 1-year warehouse operations experience and customer service experience with knowledge of local driving routes.  
  • Employee must pass a pre-employment drug screen.
  • Ability to maintain a valid driver’s license
  • Clean Motor Vehicle/Driving Record
  • Must be able to communicate well with others.
  • Ability to handle multiple tasks.
  • Computer knowledge including MS Office applications.
  • Basic typing/10-key skills.
  • Must be a minimum of 20 years old
  • Basic math skills
  • Ability to speak, read and write English
  • Keep and maintain positive relationships with customers
  • Forklift Training/Experience