ZipRecruiter

Log In

1

Customer Operations Associate Jobs in Livermore, CA

KMM Telecommunications

Operations Associate

Stockton, CA · On-site

$21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Operations Associate Job Overview Operations Associates (Ops Associate) play a pivotal role in the execution of daily, weekly and monthly warehouse tasks required to fulfill KMM customer requirements.

LHH US

Operations Associate

Dublin, CA · Remote

$20 - $25.64/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Product Operations Associate About the Role We're looking for a highly organized, detail-oriented ... In this role, you'll work cross-functionally with Product, Engineering, Customer Success, Design ...

LHH US

Operations Associate

Dublin, CA · Remote

$20 - $25.64/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Product Operations Associate About the Role We're looking for a highly organized, detail-oriented ... In this role, you'll work cross-functionally with Product, Engineering, Customer Success, Design ...

Adecco

Sales Operations Associate

Mountain View, CA

$57.38/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If Sales Operations Associate sounds like something you would be interested in, and you meet the ... Develop a strategic narrative/business case to influence product roadmaps and customers. · Define ...

The Bay Club Company

Operations Associate

Danville, CA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...

JCPenney

Operations Associate - Southland Mall

Hayward, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...

next page

Showing results 1-20

All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Livermore, CA

Customer Operations Associate information

See Livermore, CA salary details

$11

$30

$59

How much do customer operations associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer operations associate in Livermore, CA is $30.16, according to ZipRecruiter salary data. Most workers in this role earn between $19.76 and $32.16 per hour, depending on experience, location, and employer.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What job categories do people searching Customer Operations Associate jobs in Livermore, CA look for?

The top searched job categories for Customer Operations Associate jobs in Livermore, CA are:

What cities near Livermore, CA are hiring for Customer Operations Associate jobs?

Cities near Livermore, CA with the most Customer Operations Associate job openings:

Customer Operations Associate jobs near you

Operations Associate

KMM Telecommunications

Stockton, CA • On-site

$21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Operations Associate Job Overview

Operations Associates (Ops Associate) play a pivotal role in the execution of daily, weekly and monthly warehouse tasks required to fulfill KMM customer requirements. These tasks encompass, but are not limited to receipt, put away, pick, pack, ship, housekeeping and inventory cycle counts. A big part of this job is learning to safely operate heavy equipment including Cable Cutting Machine used for spooling telecom cable.

Operations Associate Responsibilities

The Operations Associate will be responsible for, but not limited to, the fulfillment of telecom cable and other material orders for current and any new business cases requiring logistics services within the specified shipping schedules as well as the ability to perform the duties provided below.

  • Capable of working in a physically demanding environment where prolonged standing, bending, kneeling, pushing, pulling, and lifting upwards of 75 lbs. above shoulder height is required.
  • Learn to safely operate heavy equipment including Cable Cutting Machine used for spooling telecom cable.
  • Sit down and stand-up forklift operations experience and capable of completing an In-House certification program.
  • Upon completion of training, safely load and unload telecom steel reels via forklift (or pallets) for both arriving inventory and return empty reels to supplier.
  • Perform quality inspection, taking corrective actions as necessary, prior to releasing completed orders for delivery to customer.
  • Accurately perform basic addition, subtraction, and multiplication to ensure order quantities are correct.
  • Utilize Warehouse Management System (WMS) and perform data entry functions within multiple systems using PC and barcode scanners.
  • Shipping, receiving and cycle count (inventory) while working in a high-production, fast-paced environment.
  • Maintaining inventory levels by conducting physical counts, investigating inventory discrepancies, and reconciling with data storage systems as needed.
  • Maintain a high level of warehouse safety awareness at all times.
  • Able to work extended shifts, evenings, and occasional weekends.

Operations Associate Qualifications

  • Previous warehouse experience with basic understanding of inventory, shipping and receiving working in a high-production, fast-paced environment.
  • Reliable transportation.
  • Ability to learn to operate a cable cutting machine.
  • Ability to learn to operate a barcode scanner (handheld).
  • Sit down and stand-up forklift operating experience. Certification preferred but not required; must be capable of completing an in-house certification program.
  • Ability to perform basic addition, subtraction, and multiplication.

Benefits:

  • Competitive wages
  • Weekly Pay
  • Insurance benefits
  • Paid Holidays, Vacation and Personal Days
  • 401K
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible Spending Account (FSA)
  • Health insurance w/ option of adding a Health Savings Account (HSA).
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Vision insurance