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Customer Operations Associate Jobs in Livermore, CA

Adecco

Sales Operations Associate

Mountain View, CA · On-site

$57.38/hr

If Sales Operations Associate sounds like something you would be interested in, and you meet the ... Develop a strategic narrative/business case to influence product roadmaps and customers. · Define ...

The Bay Club Company

Operations Associate

Danville, CA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...

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All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Livermore, CA

Customer Operations Associate information

See Livermore, CA salary details

$11

$30

$59

How much do customer operations associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer operations associate in Livermore, CA is $30.16, according to ZipRecruiter salary data. Most workers in this role earn between $19.76 and $32.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What is a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support customer satisfaction and retention.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What are the most commonly searched types of Customer Operations jobs in Livermore, CA?

The most popular types of Customer Operations jobs in Livermore, CA are:

What job categories do people searching Customer Operations Associate jobs in Livermore, CA look for?

The top searched job categories for Customer Operations Associate jobs in Livermore, CA are:

What cities near Livermore, CA are hiring for Customer Operations Associate jobs?

Cities near Livermore, CA with the most Customer Operations Associate job openings:

Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Livermore, CA as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $62,726 per year, or $30.2 per hour.

Sales Operations Associate

Adecco

Mountain View, CA • On-site

$57.38/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

 Adecco is assisting a local client recruiting for a Sales Operations Associate opportunity in Mountain View, CA with an onsite work schedule. This is an excellent opportunity to join a winning culture and get your foot in the door with a Company that is an American search engine company. If Sales Operations Associate sounds like something you would be interested in, and you meet the qualifications listed below, apply now!

Responsibilities for Sales Operations Associate include but are not limited to:

·        Develop a product/sales activation strategy to achieve business objectives and secure relevant cross functional endorsement. Activate the strategy with execution and enablement to ensure key activities are delivered and targets achieved. Develop a strategic narrative/business case to influence product roadmaps and customers.

·        Define the problem statement and project scope to deliver against key business objectives. Develop robust project plans including workstreams and resource requirements. Deliver projects in a high quality and timely manner.

·        Develop hypotheses against an opportunity area or problem statement and test with quantitative and/or qualitative analysis. Navigate data quality limitations and take steps to improve. Synthesize findings from analysis into actionable insights that power the business. Communicate insights and recommendations in a structured and compelling manner.

·        Identify areas of collaboration to deliver better business outcomes. Partner effectively with cross-functional teams on programs, processes and business objectives.

·        Design and implement business cadence to deliver effective and efficient operations and results. Develop and manage processes and programs to drive strong operational rigor.

·        Identify areas of improvement to drive the business forward. Develop innovative or re-apply existing approaches that drive to a step change in effectiveness or efficiency. Evaluate and scale process improvements across the business.

·        Develop an in-depth understanding of our products and business areas. Deepen knowledge of industry and its ecosystem, customers and competitive trends to identify opportunities and risks and their impact on our Go To Market strategy. Apply knowledge and expertise to make informed recommendations and decisions related to a product, area or service.

·        Identify relevant stakeholders and develop an understanding of their key priorities and needs. Champion and challenge stakeholders to achieve better outcomes. Develop trusted relationships and effective partnerships with stakeholders.

·        Identify, define and track metrics to ensure progress against business objectives. Design reporting frameworks using core tools infrastructure where possible and surface actionable insights to drive the business.

·        Conduct a strategic assessment to address an opportunity area or problem statement. Evaluate a range of solutions and assess the associated key benefits and challenges. Recommend a way forward alongside associated resource requirements.

 

Candidates Sales Operations Associate must meet the following requirements to be considered:

·        Workshop design & facilitation: Develop & facilitate the delivery of Labs, ensuring each experience helps leaders to ideate and take action on a business challenge, promote a mindset shift, and accelerate growth.

·        Relationship Building: Proactively connect with sales teams to understand the current state of their customer relationships, and leverage context to optimize the Labs experience.

·        Strategic Impact & Sales acceleration: Directly influence strategic conversations with C-level clients, ensuring Executive labs lead to follow-on engagements or new business opportunities.

·        Thought Leadership Integration: Collaborate with Strategic Insights leads, Sales Eng, product teams, and other cross-functional internal thought leaders to integrate and co-develop market leading thought leadership topics into facilitated sessions.

·        Mastery of Craft: Apply expertise in facilitation, experience design, and storytelling to create memorable and impactful experiences for senior leaders.

 

What's in this Sales Operations Associate position for you?

·        Pay: $57.38/hr.

·        Shift: Onsite, M-F; 8 AM – 5 PM

·        Weekly paycheck

·        Dedicated Onboarding Specialist & Recruiter Access to Adecco’s Aspire Academy with thousands of free upskilling courses.

This Sales Operations Associate is being recruited by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this Sales Operations Associate position at Adecco, apply today!


Pay Details: $57.38 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.