Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Operations & Purchasing Agent SUMMARY This full-time role of a bi-lingual front-office coordination and operational administrative support. You will represent the company at the front desk, manage ...
Operations & Purchasing Agent SUMMARY This full-time role of a bi-lingual front-office coordination and operational administrative support. You will represent the company at the front desk, manage ...
FT Operations Associate
Sugar Land, TX · On-site
We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Who Are You: * Diligent individual who loves to enhance the customer experience by executing ...
FT Operations Associate
Sugar Land, TX · On-site
We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Who Are You: * Diligent individual who loves to enhance the customer experience by executing ...
Resolve client needs quickly & effectively ensuring customer satisfaction * Identify product ... Operations Associate Qualifications * 1+ years prior work experience in a client-centric, sales ...
Resolve client needs quickly & effectively ensuring customer satisfaction * Identify product ... Operations Associate Qualifications * 1+ years prior work experience in a client-centric, sales ...
Resolve client needs quickly & effectively ensuring customer satisfaction * Identify product ... Operations Associate Qualifications * 1+ years prior work experience in a client-centric, sales ...
Resolve client needs quickly & effectively ensuring customer satisfaction * Identify product ... Operations Associate Qualifications * 1+ years prior work experience in a client-centric, sales ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Operations Associate, C&B
Deer Park, TX · On-site
Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality ... As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ...
Operations Associate, C&B
Deer Park, TX · On-site
Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality ... As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Be Seen First
Warehouse Operations Associate
Conroe, TX · On-site
$18 - $20/hr
Operations Associate About Us: Corporate Incentives is a well-established promotional products ... Provide customer support for order and logistics inquiries. * Assist at bi-weekly on-site sales ...
Quick apply
Be Seen First
Warehouse Operations Associate
Conroe, TX · On-site
$18 - $20/hr
Operations Associate About Us: Corporate Incentives is a well-established promotional products ... Provide customer support for order and logistics inquiries. * Assist at bi-weekly on-site sales ...
Be Seen First
Warehouse Operations Associate
Conroe, TX · On-site
$18 - $20/hr
Operations Associate About Us: Corporate Incentives is a well-established promotional products ... Provide customer support for order and logistics inquiries. * Assist at bi-weekly on-site sales ...
Quick apply
Be Seen First
Warehouse Operations Associate
Conroe, TX · On-site
$18 - $20/hr
Operations Associate About Us: Corporate Incentives is a well-established promotional products ... Provide customer support for order and logistics inquiries. * Assist at bi-weekly on-site sales ...
Warehouse Operations Associate
Deer Park, TX · On-site
$14.25 - $17/hr
Build the Future with Us - EquipmentShare is Hiring a Warehouse Operations Associate At ... Candidates must be detail oriented and possess strong customer service skills. * We are looking for ...
Warehouse Operations Associate
Deer Park, TX · On-site
$14.25 - $17/hr
Build the Future with Us - EquipmentShare is Hiring a Warehouse Operations Associate At ... Candidates must be detail oriented and possess strong customer service skills. * We are looking for ...
Warehouse Operations Associate
Deer Park, TX · On-site
$14.25 - $17/hr
Build the Future with Us - EquipmentShare is Hiring a Warehouse Operations Associate At ... Candidates must be detail oriented and possess strong customer service skills. * We are looking for ...
Warehouse Operations Associate
Deer Park, TX · On-site
$14.25 - $17/hr
Build the Future with Us - EquipmentShare is Hiring a Warehouse Operations Associate At ... Candidates must be detail oriented and possess strong customer service skills. * We are looking for ...
We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As our Operations Associate, you will be responsible shipping and receiving stock ...
We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As our Operations Associate, you will be responsible shipping and receiving stock ...
We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As our Operations Associate, you will be responsible shipping and receiving stock ...
We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As our Operations Associate, you will be responsible shipping and receiving stock ...
We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As our Operations Associate, you will be responsible shipping and receiving stock ...
We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As our Operations Associate, you will be responsible shipping and receiving stock ...
Customer Operations Associate information
See Houston, TX salary details
$9.18 - $12.73
14% of jobs
$15.66 is the 25th percentile. Wages below this are outliers.
$12.73 - $16.28
14% of jobs
The median wage is $19.74 / hr.
$16.28 - $19.83
23% of jobs
$19.83 - $23.37
7% of jobs
$25.88 is the 75th percentile. Wages above this are outliers.
$23.37 - $26.92
24% of jobs
$26.92 - $30.47
4% of jobs
$30.47 - $34.02
4% of jobs
$34.02 - $37.56
3% of jobs
$37.56 - $41.11
3% of jobs
$41.11 - $44.66
2% of jobs
$44.66 - $48.21
1% of jobs
$9
$24
$48
How much do customer operations associate jobs pay per hour?
As of Aug 12, 2026, the average hourly pay for customer operations associate in Houston, TX is $24.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $26.15 per hour, depending on experience, location, and employer.
What is the role of a customer operations associate?
A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.
What is the difference between Customer Operations Associate vs Customer Service Representative?
| Aspect | Customer Operations Associate | Customer Service Representative |
|---|---|---|
| Primary Focus | Handling operational processes, order management, and backend support | Assisting customers directly with inquiries, complaints, and product information |
| Required Skills | Process management, technical proficiency, problem-solving | Communication skills, empathy, product knowledge |
| Work Environment | Backend teams, cross-departmental collaboration | Frontline customer interaction, call centers, retail |
| Common Usage | In logistics, e-commerce, SaaS companies | In retail, telecom, service industries |
The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.
What does a customer operations associate do?
A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.
What are some common challenges faced by customer operations associates, and how can they be managed?
Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.
What are the key skills and qualifications needed to thrive as a customer operations associate?
To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.
What are the most commonly searched types of Customer Operations jobs in Houston, TX? The most popular types of Customer Operations jobs in Houston, TX are:
What are popular job titles related to Customer Operations Associate jobs in Houston, TX? For Customer Operations Associate jobs in Houston, TX, the most frequently searched job titles are:
What job categories do people searching Customer Operations Associate jobs in Houston, TX look for? The top searched job categories for Customer Operations Associate jobs in Houston, TX are:
What cities near Houston, TX are hiring for Customer Operations Associate jobs? Cities near Houston, TX with the most Customer Operations Associate job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 9 days ago
JCPenney rating
5.6
Based on 676 frontline employees who took The Breakroom Quiz
14th of 21 rated department stores
Job description
The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the a team to perform functions prior to store opening.
Primary Responsibilities:
Core Competencies & Accomplisments:
At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com
Primary Responsibilities:
-
\t
- Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one they'd rather be talking to other than you. \t
- Executes pricing and signing - You can change ticket prices and signing on merchandise across the store better and faster than anyone! \t
- Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need. \t
- Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom. \t
- Backroom standards: You keep the stockroom safe, clean, and organized . \t
- Omnichannel: You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving. \t
- Merchandise strategy: You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail. You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor. \t
- Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes.
Core Competencies & Accomplisments:
-
\t
- Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others \t
- Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes \t
- Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency \t
- Work experience- 1-2 years retail experience
At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com
About JCPenney
Sourced by ZipRecruiter
Industry
Apparel manufacturing, retail and photography services
Company size
10,000+ Employees
Headquarters location
Plano, TX, US