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Customer Operations Associate Jobs in Texas (NOW HIRING)

US LBM Holdings LLC

Operations Associate

Pearsall, TX · On-site

A Brief Overview The Operations Associate plays a key role in supporting daily retail store and ... This person will have strong attention to detail, excellent customer service skills, and the ...

US LBM Holdings LLC

Operations Associate

Dublin, TX · On-site

A Brief Overview The Operations Associate plays a key role in supporting daily retail store and ... This person will have strong attention to detail, excellent customer service skills, and the ...

Level Four

Trading & Operations Associate

Dallas, TX · Hybrid

Trading And Operations Associate Our team is growing, and we need you! Come be a part of this ... Proven track record of providing exceptional proactive customer service; can communicate with ...

Archway

Temporary FC Operations Associate

Coppell, TX · On-site

Temporary FC Operations Associate Role Summary We are seeking a Temporary FC Operations Associate ... meeting and exceeding the customers' expectations Participate in process improvement by ...

MaverickX

Operations Associate

Austin, TX

We are intensely focused on bringing economic value to our customers, shareholders, and employees ... The Role We're hunting for an Operations Associate who thrives where strategy meets execution. You ...

MaverickX

Operations Associate

Austin, TX · On-site

We are intensely focused on bringing economic value to our customers, shareholders, and employees ... The Role We're hunting for an Operations Associate who thrives where strategy meets execution. You ...

Outpost

Yard Operations Associate

Dallas, TX · On-site

$15 - $17/hr

The Yard Operations Associate is responsible for ground-level operational excellence at their ... Customer Service: * Act as an on-site contact for drivers and customers, providing support and ...

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Customer Operations Associate information

See Texas salary details

$8

$23

$47

How much do customer operations associate jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for customer operations associate in Texas is $23.95, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $25.53 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Operations Associate, and why are they important?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are some common challenges faced by Customer Operations Associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What does a Customer Operations Associate do?

A Customer Operations Associate is responsible for supporting customers by addressing their inquiries, resolving issues, and ensuring a smooth customer experience. They often work closely with other departments to process orders, handle complaints, and provide information about products or services. Their goal is to maintain customer satisfaction by delivering prompt, accurate, and friendly service. Strong communication, problem-solving, and organizational skills are essential for this role.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What are the most commonly searched types of Customer Operations jobs in Texas? The most popular types of Customer Operations jobs in Texas are:
What are popular job titles related to Customer Operations Associate jobs in Texas? For Customer Operations Associate jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Customer Operations Associate jobs in Texas look for? The top searched job categories for Customer Operations Associate jobs in Texas are:
What cities in Texas are hiring for Customer Operations Associate jobs? Cities in Texas with the most Customer Operations Associate job openings:
Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Texas as of May 2026, with employment types broken down into 69% Full Time, 23% Part Time, 3% Temporary, and 5% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $49,820 per year, or $24 per hour.
Operations Associate

Operations Associate

US LBM Holdings LLC

Port Arthur, TX • On-site

Full-time

Posted 2 days ago

US LBM rating

7.2

Company rating: 7.2 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

6th of 13 rated diy builders merchants

Job description

Higginbotham Brothers dates to 1881, when the company opened its first general store in Texas. Today, Higginbotham Brothers supplies professional builders, remodelers and do-it-yourselfers with lumber and a deep catalog of specialty building products, including hardware, windows, doors, plumbing materials and interior/exterior paint, from its 40 locations across Texas and Oklahoma.
A Brief Overview
The Operations Associate plays a key role in supporting daily retail store and warehouse operations. This position typically operates within a small team and requires versatility across a wide range of responsibilities. This person will have strong attention to detail, excellent customer service skills, and the ability to perform physically demanding tasks in a fast-paced environment.
What you will do
  • Operate as a cashier, process transactions accurately, and maintain cash drawer integrity.
  • Receive and process returns, organize inventory, and maintain a clean and efficient warehouse.
  • Safely operate forklifts and other material-handling equipment.
  • Perform cycle counting and assist with inventory accuracy.
  • Provide exceptional service, assist customers with inquiries, and ensure a positive experience.
  • On occasion this person will drive Non-CDL company trucks (multi-axle, half-ton to full-ton) for customer deliveries.
  • Maintain housekeeping standards throughout the store and warehouse.
  • Cutting keys and cut as needed as well as mixing paint.

Required For All Jobs
  • Perform other duties as assigned.
  • Comply with all policies and standards.
  • Adhere to Company's commitment to workplace safety.
  • Participate in and complete assigned trainings.

Skills and Abilities
  • Ability to lift 80 lbs or more safely.
  • Valid driver's license for delivery responsibilities.
  • Strong communication and organizational skills.
  • Ability to work in a team-oriented environment.

Licenses and Certifications
  • DL NUMBER - Driver License, Valid and in State required.

Travel Requirements
  • 10% Travel for customer deliveries, as needed.

Higginbotham Brothers (HBC), a Division of US LBM Holdings, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.

What US LBM employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

US LBM Holdings logo

About US LBM Holdings

Sourced by ZipRecruiter

US LBM Holdings, based in Atlanta, GA, US, operates within the building materials industry. The company's primary services center around the supply of construction and building materials to a multitude of markets within the United States. US LBM Holdings was founded with a focus on providing local leadership with the products they need to succeed. The company prides itself in being leaders in the industry and believes that by taking innovative approaches, they can support the businesses and people who build America. Their mission is to be the leading supplier of building products, manufactured components, and services to the professional market for new home construction and repair and remodeling across the United States.

Industry

Building materials and garden equipment dealers

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

Social media

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