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Customer Success Operations Analyst Jobs in Texas

Conga

Senior Sales Operations Analyst

Boston, TX · On-site

Senior Sales Operations Analyst Locations: Boston, MA or Houston, TX Reports to: (Sr. Director ... Support stakeholders across Customer Success, Finance, and RevOps with data-driven analysis Systems ...

Galderma

Customer Success Analyst

Fort Worth, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Success Analyst The Customer Success Analyst leads customer operational initiatives for assigned accounts, supporting supply chain strategy, customer experience, and growth objectives. This ...

Galderma

Customer Success Analyst

Fort Worth, TX

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Fort Worth, Texas Job Summary The Customer Success Analyst leads customer operational initiatives for assigned accounts, supporting supply chain strategy, customer experience, and growthobjectives.

Quest

Manager Customer Success

Austin, TX · On-site

  • Medical

  • Retirement

  • PTO

Customer Success Manager Your AI strategy is only as strong as the data behind it. Quest Software ... Operational Excellence * Monitor and report on key performance indicators, including renewal rates ...

Quest Software

Manager Customer Success

Austin, TX · On-site

  • Medical

  • Retirement

  • PTO

As the Customer Success Manager , you will be accountable for the performance, engagement, and ... Operational Excellence * Monitor and report on key performance indicators, including renewal rates ...

Quest Software

Manager Customer Success

Austin, TX · On-site

  • Medical

  • Retirement

  • PTO

As the Customer Success Manager , you will be accountable for the performance, engagement, and ... Operational Excellence * Monitor and report on key performance indicators, including renewal rates ...

Quest Software

Manager Customer Success

Austin, TX

  • Medical

  • Retirement

  • PTO

As the Customer Success Manager , you will be accountable for the performance, engagement, and ... Operational Excellence * Monitor and report on key performance indicators, including renewal rates ...

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All JobsCustomer Success Operations Analyst JobsCustomer Success Operations Analyst Jobs in Texas

Customer Success Operations Analyst information

See Texas salary details

$13

$31

$52

How much do customer success operations analyst jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer success operations analyst in Texas is $31.45, according to ZipRecruiter salary data. Most workers in this role earn between $22.40 and $37.64 per hour, depending on experience, location, and employer.

How does a customer success operations analyst typically collaborate with customer success managers and other departments?

A Customer Success Operations Analyst works closely with Customer Success Managers (CSMs) to streamline processes, analyze customer data, and provide actionable insights that help improve customer satisfaction and retention. Analysts often serve as a bridge between CSMs and departments like Sales, Product, and Marketing by sharing data-driven recommendations and helping to implement scalable solutions. Collaboration usually involves regular meetings, reporting on key metrics, and supporting the adoption of new tools or workflows. This cross-functional teamwork ensures that customer success strategies are aligned with broader business goals and that teams are equipped with the information needed to deliver outstanding customer experiences.

What is a customer success operations analyst?

Customer Success Operations Analysts are professionals who support customer success teams by optimizing processes, analyzing data, and implementing tools to improve customer experience and retention. They work behind the scenes to ensure that the customer success team operates efficiently, using insights from data to identify trends and areas for improvement. Their responsibilities may include creating reports, managing customer success software, and developing strategies to enhance customer satisfaction and loyalty. By bridging the gap between data analysis and customer-facing teams, they help drive overall company growth.

What is the difference between Customer Success Operations Analyst vs Customer Support Specialist?

AspectCustomer Success Operations AnalystCustomer Support Specialist
Primary FocusOptimizing customer success processes, data analysis, and operational efficiencyHandling customer inquiries, troubleshooting, and providing support
Required SkillsData analysis, CRM tools, process improvementCommunication, problem-solving, product knowledge
Work EnvironmentCross-functional teams, data-driven tasks, strategic planningCustomer-facing, support centers, direct interaction with clients
Common CertificationsCRM certifications, data analysis coursesCustomer service certifications, product training

The Customer Success Operations Analyst focuses on improving customer success strategies through data analysis and operational improvements, while the Customer Support Specialist primarily handles direct customer interactions and troubleshooting. Both roles are essential in customer-centric companies but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a customer success operations analyst, and why are they important?

To thrive as a Customer Success Operations Analyst, you need strong analytical skills, experience with data management, and a background in business or related fields. Familiarity with customer relationship management (CRM) systems, data visualization tools like Tableau, and proficiency in Excel or SQL are typically required. Excellent communication, problem-solving, and collaboration skills help you work effectively with cross-functional teams and translate data insights into actionable strategies. These abilities are crucial for optimizing customer success processes, driving retention, and supporting data-driven decision-making.

What are popular job titles related to Customer Success Operations Analyst jobs in Texas?

For Customer Success Operations Analyst jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Customer Success Operations Analyst jobs in Texas look for?

The top searched job categories for Customer Success Operations Analyst jobs in Texas are:

What cities in Texas are hiring for Customer Success Operations Analyst jobs?

Cities in Texas with the most Customer Success Operations Analyst job openings:

Customer Success Operations Analyst jobs near you
Infographic showing various Customer Success Operations Analyst job openings in Texas as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $65,411 per year, or $31.4 per hour.

Customer Success Operations

Maddox Industrial Transformer

Houston, TX • On-site

$20K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Customer Success Operations

We are the nation's leading provider of electrical transformers to the commercial and industrial market. We have primary locations in South Carolina, Washington State, Texas, Idaho, and Ohio. Maddox has been recognized by Inc. Magazine as one of the largest, fastest-growing companies in America.

Maddox was founded on Christian values and we are passionate about investing in the people, processes, and culture that have made this a great place to work.

As a member of our Customer Success Operations team, you will be a primary stakeholder for our enterprise resource planning (ERP) system. Your focus will be on entering new sales orders into the ERP and updating them throughout their life cycle. Your work ensures that our customers receive accurate order confirmations, the correct products, and that our internal teams have the accurate, timely data they need to perform their job functions. Attention to detail and organizational skills are paramount in this role. You will also be responsible for answering general customer service phone calls and directing callers to the appropriate parties to resolve their issues.

This position is one of Maddox's oldest commercial positions, with a proven playbook and a strong team, but we are growing rapidly, so adaptability is critical in this role.

More About You:

  • You are technically savvy with modern platforms (Google Suites, etc). If you prefer a more old-school approach (i.e., stacks of sticky notes), you will struggle in this role.
  • You have keen attention to detail and can perform recurring tasks accurately and precisely, particularly regarding date entry.
  • You are autonomous and capable of managing your own time and workflows.
  • You are comfortable with phone communication and able to think quickly on your feet during conversations.
  • You are capable of balancing multiple tasks without becoming overwhelmed.
  • You welcome constructive feedback to help you develop in your role.

Basics:

  • Full-time. The schedule is generally 7:00 AM - 4:00 PM.
  • Drug-free workplace.

Comprehensive Full-Time Benefits, including:

  • 3 Weeks Paid Time Off (PTO) (and an additional week for managers, and an additional week after 5 years).
  • Health & Wellness: Can be taken as traditional insurance, or as cash in lieu of benefits. Benefit amounts vary based on age, family status, and eligibility, but as an example, in most circumstances, an employee with a spouse and 3 kids, would be eligible for $19,200 / year or more.
  • Paid paternity/maternity leave
  • 401k with 100% match up to 8% of wages.
  • Paid holidays, marriage and family gifts to celebrate significant life events, and other reimbursements and voluntary benefits and coverages (such as Vision, Dental, Short Term Disability, Additional Life Insurance, Accident, etc), as eligible.

Skills & Experience:

Experience with ERP systems is great, but not required. If you are aligned with our Core Values and have a teachable attitude, you are a candidate for this position.

Pay: Starting $64.4k - $69.6k (wages and bonus) plus a comprehensive full-time benefits package that averages more than an additional $20k/year per employee (individual amounts vary on age, family size, and other factors).

Pro Tip: We get a LOT of applicants, so if you want to stand out, write a few sentences telling us what stood out to you, and why you think you'd thrive in this particular opportunity.

Apply