Quickly master and utilize data reporting platforms/software to accurately track, analyze, and communicate key performance indicators (KPIs) related to customer success. Operations & Stakeholder ...
Quick apply
Quickly master and utilize data reporting platforms/software to accurately track, analyze, and communicate key performance indicators (KPIs) related to customer success. Operations & Stakeholder ...
Quickly master and utilize data reporting platforms/software to accurately track, analyze, and communicate key performance indicators (KPIs) related to customer success. Operations & Stakeholder ...
Quickly master and utilize data reporting platforms/software to accurately track, analyze, and communicate key performance indicators (KPIs) related to customer success. Operations & Stakeholder ...
Customer Success Manager
Columbus, OH · On-site
Quickly master and utilize data reporting platforms/software to accurately track, analyze, and communicate key performance indicators (KPIs) related to customer success. Operations & Stakeholder ...
Customer Success Manager
Columbus, OH · On-site
Quickly master and utilize data reporting platforms/software to accurately track, analyze, and communicate key performance indicators (KPIs) related to customer success. Operations & Stakeholder ...
Understand client business objectives, operational challenges, and strategic goals to position ... Provide engineering and analytics support related to HVAC, refrigeration, building systems, and ...
Understand client business objectives, operational challenges, and strategic goals to position ... Provide engineering and analytics support related to HVAC, refrigeration, building systems, and ...
Team Lead, Customer Success
Columbus, OH · Remote
$110K - $135K/yr
Contribute to strategic projects aimed at improving the customer experience, account management practices, and scaling customer success operations. * Actively participate in developing customer ...
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Team Lead, Customer Success
Columbus, OH · Remote
$110K - $135K/yr
Contribute to strategic projects aimed at improving the customer experience, account management practices, and scaling customer success operations. * Actively participate in developing customer ...
Customer Success Manager
Columbus, OH · Remote
$95K - $112K/yr
Develop a deep understanding of each customer's business objectives, maintenance strategy, operational challenges, and success metrics. * Create and execute customer Success Plans that define ...
Quick apply
Customer Success Manager
Columbus, OH · Remote
$95K - $112K/yr
Develop a deep understanding of each customer's business objectives, maintenance strategy, operational challenges, and success metrics. * Create and execute customer Success Plans that define ...
Customer Success Manager
Columbus, OH · On-site
Experience with working on process improvement and root cause analysis i.e. Lean six sigma ... customer operations * Comfortable communicating technical concepts to non-technical audiences
Customer Success Manager
Columbus, OH · On-site
Experience with working on process improvement and root cause analysis i.e. Lean six sigma ... customer operations * Comfortable communicating technical concepts to non-technical audiences
Customer Success Manager
Columbus, OH · On-site
Experience with working on process improvement and root cause analysis i.e. Lean six sigma ... customer operations * Comfortable communicating technical concepts to non-technical audiences
Customer Success Manager
Columbus, OH · On-site
Experience with working on process improvement and root cause analysis i.e. Lean six sigma ... customer operations * Comfortable communicating technical concepts to non-technical audiences
Customer Success Specialist
Columbus, OH · Remote
Reporting to the Operations Lead while working closely with the COO and Marketing team, you'll ... Success in this role comes from balancing genuine customer care with attention to detail. You'll be ...
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Customer Success Specialist
Columbus, OH · Remote
Reporting to the Operations Lead while working closely with the COO and Marketing team, you'll ... Success in this role comes from balancing genuine customer care with attention to detail. You'll be ...
Marketing Operations Analyst
Columbus, OH · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... customer data platform (CDP). The ideal candidate is innately curious and passionate about ...
Marketing Operations Analyst
Columbus, OH · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... customer data platform (CDP). The ideal candidate is innately curious and passionate about ...
As a Customer Success Manager in Data Platforms, you develop and maintain customer relationships ... related operational leadership discipline * Bachelor's degree in an analytical, business ...
As a Customer Success Manager in Data Platforms, you develop and maintain customer relationships ... related operational leadership discipline * Bachelor's degree in an analytical, business ...
You will help orchestrate the operational roles assigned to you and pull in specialists as the ... Analytical ability: Comfortably interpret product reporting, adoption data, and performance trends ...
You will help orchestrate the operational roles assigned to you and pull in specialists as the ... Analytical ability: Comfortably interpret product reporting, adoption data, and performance trends ...
As a Customer Success Manager in Data Platforms, you develop and maintain customer relationships ... related operational leadership discipline * Bachelor's degree in an analytical, business ...
As a Customer Success Manager in Data Platforms, you develop and maintain customer relationships ... related operational leadership discipline * Bachelor's degree in an analytical, business ...
As a Customer Success Manager in Data Platforms, you develop and maintain customer relationships ... related operational leadership discipline * Bachelor's degree in an analytical, business ...
As a Customer Success Manager in Data Platforms, you develop and maintain customer relationships ... related operational leadership discipline * Bachelor's degree in an analytical, business ...
Senior Director, Customer Success (RapidScale)
Columbus, OH · On-site +1
$148K - $247K/yr
Overview RapidScale is establishing Customer Success as acore revenue-adjacent capabilitydesigned ... Validate that delivery, consulting, and operational activities remain aligned to outcomes-not just ...
Senior Director, Customer Success (RapidScale)
Columbus, OH · On-site +1
$148K - $247K/yr
Overview RapidScale is establishing Customer Success as acore revenue-adjacent capabilitydesigned ... Validate that delivery, consulting, and operational activities remain aligned to outcomes-not just ...
We are looking for an experienced Customer Success Manager with a strong manufacturing background ... operational excellence. * Experience with Lean Manufacturing, Six Sigma, root cause analysis, or ...
We are looking for an experienced Customer Success Manager with a strong manufacturing background ... operational excellence. * Experience with Lean Manufacturing, Six Sigma, root cause analysis, or ...
We are looking for an experienced Customer Success Manager with a strong manufacturing background ... operational excellence. * Experience with Lean Manufacturing, Six Sigma, root cause analysis, or ...
We are looking for an experienced Customer Success Manager with a strong manufacturing background ... operational excellence. * Experience with Lean Manufacturing, Six Sigma, root cause analysis, or ...
Impact Manager, Customer Success
Columbus, OH · On-site +1
$100K - $105K/yr
Analytical Tools - Ensuring customers successfully use all of the analytical tools available so they can drive impact while showing evidence of success to their senior management. Required Skills ...
Impact Manager, Customer Success
Columbus, OH · On-site +1
$100K - $105K/yr
Analytical Tools - Ensuring customers successfully use all of the analytical tools available so they can drive impact while showing evidence of success to their senior management. Required Skills ...
Impact Manager, Customer Success
Columbus, OH · On-site +1
$100K - $105K/yr
Analytical Tools - Ensuring customers successfully use all of the analytical tools available so they can drive impact while showing evidence of success to their senior management. Required Skills ...
Impact Manager, Customer Success
Columbus, OH · On-site +1
$100K - $105K/yr
Analytical Tools - Ensuring customers successfully use all of the analytical tools available so they can drive impact while showing evidence of success to their senior management. Required Skills ...
Customer Success Rep 1
Delaware, OH · On-site
Customer Success Rep 1 Location: Statewide Multi Use, VA Job Requisition ID: Req-271219 Time Type ... Enable growth through promotions, innovation support, insights, and operational coordination.
Customer Success Rep 1
Delaware, OH · On-site
Customer Success Rep 1 Location: Statewide Multi Use, VA Job Requisition ID: Req-271219 Time Type ... Enable growth through promotions, innovation support, insights, and operational coordination.
Customer Success Operations Analyst information
See salary details
$14.66 - $18.47
5% of jobs
$18.47 - $22.27
15% of jobs
$23.82 is the 25th percentile. Wages below this are outliers.
$22.27 - $26.07
12% of jobs
$26.07 - $29.87
14% of jobs
The median wage is $31.14 / hr.
$29.87 - $33.68
13% of jobs
$33.68 - $37.48
12% of jobs
$39.19 is the 75th percentile. Wages above this are outliers.
$37.48 - $41.28
11% of jobs
$41.28 - $45.08
7% of jobs
$45.08 - $48.89
4% of jobs
$48.89 - $52.69
2% of jobs
$52.69 - $56.49
5% of jobs
$14
$33
$56
How much do customer success operations analyst jobs pay per hour?
As of Jul 28, 2026, the average hourly pay for customer success operations analyst in the United States is $33.75, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $40.38 per hour, depending on experience, location, and employer.
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What job categories do people searching Customer Success Operations Analyst jobs look for? The top searched job categories for Customer Success Operations Analyst jobs are:
What cities are hiring for Customer Success Operations Analyst jobs? Cities with the most Customer Success Operations Analyst job openings:
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Job description
Who We Are
Foxen advances financial wellness through multi-family real estate. Founded in 2018 and headquartered in Columbus, Ohio, we provide we provide a platform of compliance solutions for multifamily property owners, operators and residents.
We've built a profitable, growing business in a challenging market. Customers stay and expand with us. Our product portfolio continues to deepen. And we still have significant room to grow.
That kind of momentum requires something specific from the people who work here: high standards, a builder's mindset and ambition without ego.
Foxen isn't for everyone. But for the people it's for, it's a supportive place to grow.
What You'll DoAs a Customer Success Manager, you'll be responsible for the day-to-day administration of our risk compliance program at the property level. Your duties will include monitoring daily compliance, training property teams, onboarding new properties, and providing overall oversight for an assigned portfolio of communities.
As a key member of a growing team of entrepreneurial professionals, you'll help drive innovation in the multifamily risk compliance industry. You'll also have the opportunity to contribute to the development and enhancement of the company's operational platform, helping shape the future of our products and services.
Your ResponsibilitiesCustomer Relationship & Adoption
- Serve as the primary strategic partner and escalation point for key leaders and property-level staff, fostering strong relationships and driving resolution for complex customer service and technical account inquiries.
- Lead the successful onboarding, training, and adoption of the Foxen platform for new customers and their properties, ensuring a logical, timely, and positive integration experience.
- Champion product comfort and communication by training staff on Foxen product features and benefits, empowering them to effectively communicate the value proposition to residents.
Portfolio Health & Compliance
- Monitor and manage the health and compliance of an assigned customer portfolio, proactively communicating with property-level teams to ensure consistent execution of best practices and standard operating procedures (SOPs).
- Drive customer retention and growth by continuously reviewing account performance and usage data, identifying opportunities for deeper platform utilization, and mitigating churn risk.
- Quickly master and utilize data reporting platforms/software to accurately track, analyze, and communicate key performance indicators (KPIs) related to customer success.
Operations & Stakeholder Management
- Provide clear, data-driven updates on the progress of monthly, quarterly, and annual strategic initiatives to internal and external stakeholders, ensuring alignment on business objectives.
- Collaborate cross-functionally with the Finance department to prepare accurate monthly customer invoices and perform necessary audits and reviews of charges.
- Contribute to the strategic planning and development of the customer's operational platform and processes, representing the Voice of the Customer (VoC) to inform product and service improvements.
- Strong communication and interpersonal skills (friendly, personable, positive personality).
- Excellent organizational and time management skills, and the ability to prioritize and multi-task.
- Positive attitude with a willingness to quickly learn and adapt to new systems.
- Previous customer service experience strongly preferred.
- Previous experience as a Customer Success Manager or in Property Management preferred.
About Foxen
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
51 - 200 Employees
Headquarters location
Columbus, OH, US
Year founded
2018