Your Mission Working closely with the Director of Customer Success and the Customer Success Operations Manager, the Customer Success Operations Analyst will be the owner of data analysis and ...
Quick apply
Your Mission Working closely with the Director of Customer Success and the Customer Success Operations Manager, the Customer Success Operations Analyst will be the owner of data analysis and ...
Quick apply
Your Mission Working closely with the Director of Customer Success and the Customer Success Operations Manager, the Customer Success Operations Analyst will be the owner of data analysis and ...
The Operations Analyst supports the Customer Success team's proactive, AI-enabled operating model. This position is responsible for using AI-assisted monitoring tools to track ticket health, identify ...
New
The Operations Analyst supports the Customer Success team's proactive, AI-enabled operating model. This position is responsible for using AI-assisted monitoring tools to track ticket health, identify ...
New
What we are looking for 1-3+ years of experience in operations, analyst, account management ... Familiarity with Customer Success platforms (e.g., Gainsight, Vitally, ChurnZero, Catalyst)
What we are looking for 1-3+ years of experience in operations, analyst, account management ... Familiarity with Customer Success platforms (e.g., Gainsight, Vitally, ChurnZero, Catalyst)
The Customer Success Operations leader will design the operational frameworks that power our post ... Customer Insight & Analytics * Partner closely with Postman's GTM Strategy and BI teams to ensure ...
The Customer Success Operations leader will design the operational frameworks that power our post ... Customer Insight & Analytics * Partner closely with Postman's GTM Strategy and BI teams to ensure ...
Reno, NV · Remote
$34.16 - $45.59/hr
The Customer Success Operations Specialist is responsible for Customer Onboarding and Customer ... Strong analytical and organizational skills with the ability to identify operational inefficiencies ...
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Reno, NV · Remote
$34.16 - $45.59/hr
The Customer Success Operations Specialist is responsible for Customer Onboarding and Customer ... Strong analytical and organizational skills with the ability to identify operational inefficiencies ...
This role blends analytical thinking, program management, and systems expertise. You'll act as the thought partner and strategist for Customer Success operational initiatives, while representing CS ...
New
This role blends analytical thinking, program management, and systems expertise. You'll act as the thought partner and strategist for Customer Success operational initiatives, while representing CS ...
New
$107K - $154K/yr
About the Role Abnormal AI is looking for a Customer Success Operations Manager to join our ... Track key performance indicators (KPIs), analyze data to identify trends, and share insights on ...
$107K - $154K/yr
About the Role Abnormal AI is looking for a Customer Success Operations Manager to join our ... Track key performance indicators (KPIs), analyze data to identify trends, and share insights on ...
... analysts. The Senior Program Manager - Customer Success Operations serves as the senior architect and governing authority for WDP Core Integration's Customer Success Operations program, responsible ...
... analysts. The Senior Program Manager - Customer Success Operations serves as the senior architect and governing authority for WDP Core Integration's Customer Success Operations program, responsible ...
OR · On-site
Be the main point of contact and work directly with the FP&A team on our Annual Planning (AOP ... Operations, Customer Success Operations, or Consulting. * Bachelor's degree or equivalent ...
Be the main point of contact and work directly with the FP&A team on our Annual Planning (AOP ... Operations, Customer Success Operations, or Consulting. * Bachelor's degree or equivalent ...
Be the main point of contact and work directly with the FP&A team on our Annual Planning (AOP ... Operations, Customer Success Operations, or Consulting. * Bachelor's degree or equivalent ...
$66K - $110K/yr
Customer Success Operations Coordinator Sophos is looking for a Customer Success Operations Coordinator to support the execution, administration, and continuous improvement of Customer Success ...
$66K - $110K/yr
Customer Success Operations Coordinator Sophos is looking for a Customer Success Operations Coordinator to support the execution, administration, and continuous improvement of Customer Success ...
Your analytical skills, technical proficiency, and ability to optimize processes will be crucial in ensuring our customer success operations are data-driven and aligned with our business objectives.
Your analytical skills, technical proficiency, and ability to optimize processes will be crucial in ensuring our customer success operations are data-driven and aligned with our business objectives.
Your analytical skills, technical proficiency, and ability to optimize processes will be crucial in ensuring our customer success operations are data-driven and aligned with our business objectives.
Your analytical skills, technical proficiency, and ability to optimize processes will be crucial in ensuring our customer success operations are data-driven and aligned with our business objectives.
Chicago, IL · On-site
$80K - $100K/yr
We're sitting on a goldmine of customer data and we need the person who's going to turn it into intelligence. As our Client Success Operations Analyst, you'll sit at the intersection of data, systems ...
Chicago, IL · On-site
$80K - $100K/yr
We're sitting on a goldmine of customer data and we need the person who's going to turn it into intelligence. As our Client Success Operations Analyst, you'll sit at the intersection of data, systems ...
Customer Success Operations & Strategy Analyst Are you curious about how AI is transforming business? Do you enjoy solving problems, uncovering insights from data, and helping customers achieve ...
Customer Success Operations & Strategy Analyst Are you curious about how AI is transforming business? Do you enjoy solving problems, uncovering insights from data, and helping customers achieve ...
Your analytical skills, technical proficiency, and ability to optimize processes will be crucial in ensuring our customer success operations are data-driven and aligned with our business objectives.
Your analytical skills, technical proficiency, and ability to optimize processes will be crucial in ensuring our customer success operations are data-driven and aligned with our business objectives.
... analysts. The Senior Program Manager - Customer Success Operations serves as the senior architect and governing authority for WDP Core Integration's Customer Success Operations program, responsible ...
... analysts. The Senior Program Manager - Customer Success Operations serves as the senior architect and governing authority for WDP Core Integration's Customer Success Operations program, responsible ...
As a Customer Success Operations & Strategy Analyst, you'll play a key role in helping NetApp reimagine the future of Customer Success through AI, automation, analytics, and cloud technologies. This ...
As a Customer Success Operations & Strategy Analyst, you'll play a key role in helping NetApp reimagine the future of Customer Success through AI, automation, analytics, and cloud technologies. This ...
We are seeking a hands-on Sr. Manager of Customer Success Operations to partner directly with our ... Partner with the Commercial Data & Analytics team to ingest product-usage and consumption data from ...
New
We are seeking a hands-on Sr. Manager of Customer Success Operations to partner directly with our ... Partner with the Commercial Data & Analytics team to ingest product-usage and consumption data from ...
New
Washington, DC · On-site
$120K - $160K/yr
Draft and maintain Customer Success Operations Plans that define task execution strategies ... Develop performance metrics, reporting frameworks, and analytical methodologies to measure ...
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Washington, DC · On-site
$120K - $160K/yr
Draft and maintain Customer Success Operations Plans that define task execution strategies ... Develop performance metrics, reporting frameworks, and analytical methodologies to measure ...
$14.66 - $18.47
5% of jobs
$18.47 - $22.27
15% of jobs
$23.82 is the 25th percentile. Wages below this are outliers.
$22.27 - $26.07
12% of jobs
$26.07 - $29.87
14% of jobs
The median wage is $31.14 / hr.
$29.87 - $33.68
13% of jobs
$33.68 - $37.48
12% of jobs
$39.19 is the 75th percentile. Wages above this are outliers.
$37.48 - $41.28
11% of jobs
$41.28 - $45.08
7% of jobs
$45.08 - $48.89
4% of jobs
$48.89 - $52.69
2% of jobs
$52.69 - $56.49
5% of jobs
$14
$33
$56
| Aspect | Customer Success Operations Analyst | Customer Support Specialist |
|---|---|---|
| Primary Focus | Optimizing customer success processes, data analysis, and operational efficiency | Handling customer inquiries, troubleshooting, and providing support |
| Required Skills | Data analysis, CRM tools, process improvement | Communication, problem-solving, product knowledge |
| Work Environment | Cross-functional teams, data-driven tasks, strategic planning | Customer-facing, support centers, direct interaction with clients |
| Common Certifications | CRM certifications, data analysis courses | Customer service certifications, product training |
The Customer Success Operations Analyst focuses on improving customer success strategies through data analysis and operational improvements, while the Customer Support Specialist primarily handles direct customer interactions and troubleshooting. Both roles are essential in customer-centric companies but differ in scope and responsibilities.

Full-time
Medical, Dental, Vision, PTO
Re-posted 25 days ago