Member Success Manager at CertainPath Help Business Owners Grow. Build Lasting Relationships. Drive Meaningful Impact. At CertainPath, we help home service contractors build stronger businesses ...
Member Success Manager at CertainPath Help Business Owners Grow. Build Lasting Relationships. Drive Meaningful Impact. At CertainPath, we help home service contractors build stronger businesses ...
Member Success Manager
Medical
Dental
Vision
Retirement
PTO
Member Success Manager Collective is on a mission to redefine the way businesses-of-one work. Our technology and team of trusted advisors help members achieve financial independence by taking care of ...
Member Success Manager
Medical
Dental
Vision
Retirement
PTO
Member Success Manager Collective is on a mission to redefine the way businesses-of-one work. Our technology and team of trusted advisors help members achieve financial independence by taking care of ...
Member Success Manager
Tucson, AZ · On-site
Member Success Manager Kiln is a flex office and lifestyle brand. We deliver an exceptional experience that elevates the performance and lifestyle of our members through an ecosystem of people ...
Member Success Manager
Tucson, AZ · On-site
Member Success Manager Kiln is a flex office and lifestyle brand. We deliver an exceptional experience that elevates the performance and lifestyle of our members through an ecosystem of people ...
Member Success Manager
Mclean, VA · On-site
Medical
Dental
Vision
Retirement
PTO
Member Success Manager At Range, we're building towards a world where anyone can live the financial life they imagine for themselves. If that sounds like a mission you want to be a part of, let ...
Member Success Manager
Mclean, VA · On-site
Medical
Dental
Vision
Retirement
PTO
Member Success Manager At Range, we're building towards a world where anyone can live the financial life they imagine for themselves. If that sounds like a mission you want to be a part of, let ...
Member Success Manager
Littleton, CO · On-site
Member Success Manager Kiln is a flex office and lifestyle brand. We deliver an exceptional experience that elevates the performance and lifestyle of our members through an ecosystem of people ...
Member Success Manager
Littleton, CO · On-site
Member Success Manager Kiln is a flex office and lifestyle brand. We deliver an exceptional experience that elevates the performance and lifestyle of our members through an ecosystem of people ...
Member Success Manager
Mclean, VA · On-site
Medical
Dental
Vision
Retirement
PTO
About the role We are looking for a Member Success Manager to join Range, who will lead outreach and engagement efforts with our members. Key aspects of the role include building relationships ...
Member Success Manager
Mclean, VA · On-site
Medical
Dental
Vision
Retirement
PTO
About the role We are looking for a Member Success Manager to join Range, who will lead outreach and engagement efforts with our members. Key aspects of the role include building relationships ...
Member Success Manager
Littleton, CO · Hybrid
The Member Success Manager works in tandem with the local team and Community Director to creatively attract businesses and entrepreneurs to Kiln. As the primary point of contact for all sales ...
Member Success Manager
Littleton, CO · Hybrid
The Member Success Manager works in tandem with the local team and Community Director to creatively attract businesses and entrepreneurs to Kiln. As the primary point of contact for all sales ...
Member Success Manager
Tucson, AZ · Hybrid
The Member Success Manager works in tandem with the local team and Community Manager to creatively attract businesses and entrepreneurs to Kiln. As the primary point of contact for all sales ...
Member Success Manager
Tucson, AZ · Hybrid
The Member Success Manager works in tandem with the local team and Community Manager to creatively attract businesses and entrepreneurs to Kiln. As the primary point of contact for all sales ...
Member Success Manager
Tucson, AZ · On-site
The Member Success Manager works in tandem with the local team and Community Manager to creatively attract businesses and entrepreneurs to Kiln. As the primary point of contact for all sales ...
Quick apply
Member Success Manager
Tucson, AZ · On-site
The Member Success Manager works in tandem with the local team and Community Manager to creatively attract businesses and entrepreneurs to Kiln. As the primary point of contact for all sales ...
Member Success Manager
Littleton, CO · On-site
The Member Success Manager works in tandem with the local team and Community Director to creatively attract businesses and entrepreneurs to Kiln. As the primary point of contact for all sales ...
Member Success Manager
Littleton, CO · On-site
The Member Success Manager works in tandem with the local team and Community Director to creatively attract businesses and entrepreneurs to Kiln. As the primary point of contact for all sales ...
Member Success Manager
Tucson, AZ · On-site
The Member Success Manager works in tandem with the local team and Community Manager to creatively attract businesses and entrepreneurs to Kiln. As the primary point of contact for all sales ...
Member Success Manager
Tucson, AZ · On-site
The Member Success Manager works in tandem with the local team and Community Manager to creatively attract businesses and entrepreneurs to Kiln. As the primary point of contact for all sales ...
Member Success Manager
Littleton, CO · On-site
The Member Success Manager works in tandem with the local team and Community Director to creatively attract businesses and entrepreneurs to Kiln. As the primary point of contact for all sales ...
Quick apply
Member Success Manager
Littleton, CO · On-site
The Member Success Manager works in tandem with the local team and Community Director to creatively attract businesses and entrepreneurs to Kiln. As the primary point of contact for all sales ...
Member Success Lead
Dallas, TX · On-site
$22 - $24/hr
From the first inquiry to the final move-in, you manage the details of onboarding and site ... The Member Success Lead works in tandem with the local team and Community Director to creatively ...
Member Success Lead
Dallas, TX · On-site
$22 - $24/hr
From the first inquiry to the final move-in, you manage the details of onboarding and site ... The Member Success Lead works in tandem with the local team and Community Director to creatively ...
Member Success Lead
Dallas, TX · On-site
$22 - $24/hr
From the first inquiry to the final move-in, you manage the details of onboarding and site ... The Member Success Lead works in tandem with the local team and Community Director to creatively ...
Quick apply
Member Success Lead
Dallas, TX · On-site
$22 - $24/hr
From the first inquiry to the final move-in, you manage the details of onboarding and site ... The Member Success Lead works in tandem with the local team and Community Director to creatively ...
Member Success Lead
Dallas, TX · Hybrid
$22 - $24/hr
From the first inquiry to the final move-in, you manage the details of onboarding and site ... The Member Success Lead works in tandem with the local team and Community Director to creatively ...
Member Success Lead
Dallas, TX · Hybrid
$22 - $24/hr
From the first inquiry to the final move-in, you manage the details of onboarding and site ... The Member Success Lead works in tandem with the local team and Community Director to creatively ...
Member Success Associate
Arlington, VA · Hybrid
The Associate, Member Success is an entry-level role on the Convening Recruitment team that ... Working under the direction of a Manager, this role plays a critical part in enabling strong ...
Member Success Associate
Arlington, VA · Hybrid
The Associate, Member Success is an entry-level role on the Convening Recruitment team that ... Working under the direction of a Manager, this role plays a critical part in enabling strong ...
Member Success Coordinator
Charlotte, NC · On-site
Reporting to the Manager, Member Success Center, the Member Success Coordinator plays an important role in delivering exceptional service and assistance to BNI Members, Chapters, and regional ...
Quick apply
Member Success Coordinator
Charlotte, NC · On-site
Reporting to the Manager, Member Success Center, the Member Success Coordinator plays an important role in delivering exceptional service and assistance to BNI Members, Chapters, and regional ...
Member Success Associate
Boise, ID · On-site
$19 - $20/hr
As a Member Success Associate, you'll partner closely with the Community Director to support sales ... Partner with the Business Development team to manage inbound leads, scheduled tours, and sales ...
Quick apply
Member Success Associate
Boise, ID · On-site
$19 - $20/hr
As a Member Success Associate, you'll partner closely with the Community Director to support sales ... Partner with the Business Development team to manage inbound leads, scheduled tours, and sales ...
Member Success Associate
Boise, ID · On-site
Member Success Associate Kiln is a flex office and lifestyle brand. We deliver an exceptional ... Partner with the Business Development team to manage inbound leads, scheduled tours, and sales ...
Member Success Associate
Boise, ID · On-site
Member Success Associate Kiln is a flex office and lifestyle brand. We deliver an exceptional ... Partner with the Business Development team to manage inbound leads, scheduled tours, and sales ...
Member Success Associate
$19 - $20/hr
As a Member Success Associate, you'll partner closely with the Community Director to support sales ... Partner with the Business Development team to manage inbound leads, scheduled tours, and sales ...
Member Success Associate
$19 - $20/hr
As a Member Success Associate, you'll partner closely with the Community Director to support sales ... Partner with the Business Development team to manage inbound leads, scheduled tours, and sales ...
Member Success Manager information
See salary details
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
How much do member success manager jobs pay per year?
As of Aug 17, 2026, the average yearly pay for member success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.
What is a member success manager?
Member Success Managers are professionals who help ensure that members of an organization, platform, or service have positive experiences and achieve their desired outcomes. They act as the main point of contact for members, addressing questions, resolving issues, and providing guidance to maximize value from the organization’s offerings. Their goal is to build strong relationships, increase member satisfaction, and promote long-term engagement and retention.
What are the key skills and qualifications needed to thrive as a member success manager?
To thrive as a Member Success Manager, you need a solid background in customer success, account management, and relationship-building, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is typically required. Outstanding communication, problem-solving, and empathy help you connect with members and proactively address their needs. These skills and qualities are crucial for driving member satisfaction, retention, and the overall growth of the organization.
How does a member success manager typically collaborate with other departments to enhance member experience?
Member Success Managers frequently work cross-functionally, partnering with teams such as sales, product, and customer support to address member needs holistically. They relay member feedback to product teams for improvements, coordinate with sales on onboarding and renewals, and work with support to resolve escalated issues. This collaborative approach ensures members receive comprehensive, personalized service, and helps align internal efforts toward member satisfaction and retention.
More about Member Success Manager jobs
What cities are hiring for Member Success Manager jobs?
Cities with the most Member Success Manager job openings:
What states have the most Member Success Manager jobs?
States with the most job openings for Member Success Manager jobs include:
What job categories do people searching Member Success Manager jobs look for?
The top searched job categories for Member Success Manager jobs are:
- Full Time Senior Customer Success Manager
- Totango
- Shopify Customer Success Manager
- Full Time Customer Success
- Ehr Customer Success Manager
- Founding Customer Success Manager
- Full Time Customer Success Manager Edtech
- Senior Customer Success Manager Edtech
- Work From Home Customer Success Manager Remote
- Graduate Customer Success Manager
Job description
Member Success Manager at CertainPath
Help Business Owners Grow. Build Lasting Relationships. Drive Meaningful Impact.
At CertainPath, we help home service contractors build stronger businesses through coaching, education, technology, marketing, and strategic partnerships. Our members rely on us to help them grow, solve challenges, and achieve long-term success.
We're looking for a Member Success Manager who combines the drive and consultative skills of a successful sales professional with the relationship-building mindset of a trusted advisor. This isn't a high-volume transactional sales role. Instead, you'll partner with an established portfolio of members, helping them identify opportunities to maximize the value of their CertainPath membership while introducing additional solutions that support their business goals.
If you enjoy building long-term relationships, asking thoughtful questions, uncovering opportunities, and helping customers succeed, we'd love to meet you.
What You'll Do
As a Member Success Manager, you'll serve as the primary growth partner for an assigned portfolio of existing CertainPath members. Working alongside our Business Coaches, you'll help members navigate the next stage of their business journey by recommending membership enhancements and additional CertainPath solutions that align with their goals.
Your responsibilities will include:
- Building trusted relationships with an established portfolio of CertainPath members.
- Partnering with Business Coaches to identify opportunities for business growth and expanded engagement.
- Conducting consultative discovery conversations to understand each member's goals, operational challenges, and priorities.
- Recommending Stage Membership solutions and additional CertainPath products and services that create measurable value.
- Presenting solutions, demonstrating ROI, and guiding members through the decision-making process.
- Developing strategic account plans that increase member engagement and long-term partnership.
- Maintaining an active pipeline and accurately managing opportunities within Salesforce.
- Collaborating with Coaching, Marketing, Product, and Member Experience teams to deliver a seamless member experience.
- Consistently achieving individual growth and revenue objectives while maintaining a member-first approach.
What We're Looking For
- Five (5)+ years of experience in consultative sales, account management, business development, or a related role.
- Demonstrated success growing revenue within existing customer accounts.
- Strong relationship-building and consultative selling skills.
- Experience managing a sales pipeline and consistently achieving revenue goals.
- Ability to communicate effectively with business owners and executive decision-makers.
- Experience using Salesforce or a comparable CRM platform.
- Strong organizational, presentation, and problem-solving skills.
Preferred Qualifications
- Experience working with home service businesses or within a membership-based organization.
- Experience selling multiple business solutions into an existing customer base.
- Experience partnering closely with customer success, consulting, or coaching teams.
- Bachelor's degree in Business, Marketing, Communications, or a related field.
The Ideal Candidate
You'll thrive in this role if you:
- Build trust quickly and develop lasting relationships.
- Enjoy uncovering business challenges through thoughtful conversations.
- Balance a sales mindset with a genuine desire to help customers succeed.
- Think strategically about growing accounts over time rather than focusing on one-time transactions.
- Collaborate naturally with cross-functional partners.
- Are motivated by achieving goals while creating outstanding member experiences.
- Take ownership of your portfolio and proactively identify opportunities to create value.
Why CertainPath?
At CertainPath, our mission is to help home service contractors build better businesses and better lives. We believe that starts with investing in our people.
When you join CertainPath, you'll become part of a collaborative team that values continuous learning, innovation, and meaningful relationships. You'll have the opportunity to make a measurable impact on the success of thousands of business owners while growing your own career alongside an organization committed to excellence.
If you're looking for a role where you can combine consultative selling, strategic account management, and relationship-building to help businesses grow, we'd love to hear from you.
About CertainPath
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Addison, TX, US
Year founded
1998