ZipRecruiter

Log In

1

Member Success Manager Jobs (NOW HIRING)

CertainPath

Member Success Manager

Addison, TX

Member Success Manager at CertainPath Help Business Owners Grow. Build Lasting Relationships. Drive Meaningful Impact. At CertainPath, we help home service contractors build stronger businesses ...

Range

Member Success Manager

Mclean, VA · On-site

About the role We are looking for a Member Success Manager to join Range, who will lead outreach and engagement efforts with our members. Key aspects of the role include building relationships ...

Range

Member Success Manager

Mclean, VA · On-site

$80 - $120/hr

Member Relationship Manager Range is creating AI-powered solutions to eliminate financial ... customer success, member engagement, or a similar role (ideally in a fintech, SaaS, or ...

Kiln

Member Success Manager

Tucson, AZ · On-site

The Member Success Manager works in tandem with the local team and Community Manager to creatively attract businesses and entrepreneurs to Kiln. As the primary point of contact for all sales ...

Kiln

Member Success Manager

Tucson, AZ · Hybrid

The Member Success Manager works in tandem with the local team and Community Manager to creatively attract businesses and entrepreneurs to Kiln. As the primary point of contact for all sales ...

Kiln

Member Success Manager

Tucson, AZ · On-site

$70 - $95/hr

The Member Success Manager works in tandem with the local team and Community Manager to creatively attract businesses and entrepreneurs to Kiln. As the primary point of contact for all sales ...

Kiln

Member Success Manager

Tucson, AZ · On-site

The Member Success Manager works in tandem with the local team and Community Manager to creatively attract businesses and entrepreneurs to Kiln. As the primary point of contact for all sales ...

Kiln

Member Success Lead

Dallas, TX · On-site

$22 - $24/hr

From the first inquiry to the final move-in, you manage the details of onboarding and site ... The Member Success Lead works in tandem with the local team and Community Director to creatively ...

Kiln

Member Success Lead

Dallas, TX · Hybrid

$22 - $24/hr

From the first inquiry to the final move-in, you manage the details of onboarding and site ... The Member Success Lead works in tandem with the local team and Community Director to creatively ...

Kiln

Member Success Lead

Dallas, TX · On-site

$22 - $24/hr

From the first inquiry to the final move-in, you manage the details of onboarding and site ... The Member Success Lead works in tandem with the local team and Community Director to creatively ...

Kiln

Member Success Lead

Dallas, TX · On-site

$65 - $95/hr

From the first inquiry to the final move-in, you manage the details of onboarding and site ... The Member Success Lead works in tandem with the local team and Community Director to creatively ...

3i Members

Director, Member Success

New York, NY · On-site

Head of Member Success - New York 3i is seeking a Head of Member Success to lead the full post-sale ... management leadership * Experience in high-touch environments: private client services, investor ...

OCHIN

MEMBER SUCCESS PARTNER -2 OPENINGS

Portland, OR · On-site

The Member Success Partner serves as a strategic advisor and primary liaison between OCHIN and its ... Meeting & Engagement Management - Independently lead, organize, and facilitate recurring member ...

Sundae

Member Success Coordinator

San Diego, CA · On-site

$80K - $95K/yr

Member Success Coordinator About Sundae Sundae is on a mission to help homeowners achieve the best ... You'll coordinate launch activities, manage communications, maintain accountability across ...

OCHIN

MEMBER SUCCESS PARTNER - 1 OPENING

Portland, OR · On-site

The Member Success Partner serves as a strategic advisor and primary liaison between OCHIN and its ... Meeting & Engagement Management - Independently lead, organize, and facilitate recurring member ...

WebPT

Success Manager

You will develop a deep understanding of Member engagement and the WebPT platform; to create and ... Success Management experience or a combination of outpatient clinic or other account management ...

Sundae

Member Success Coordinator

San Diego, CA · On-site

Member Success Coordinator About Sundae Sundae is on a mission to help homeowners achieve the best ... You'll coordinate launch activities, manage communications, maintain accountability across ...

Sundae

Member Success Coordinator

San Diego, CA · On-site

Member Success Coordinator About Sundae Sundae is on a mission to help homeowners achieve the best ... You'll coordinate launch activities, manage communications, maintain accountability across ...

next page

Showing results 1-20

All JobsBusiness JobsCustomer Service JobsCustomer Service Manager JobsMember Success Manager Jobs

Member Success Manager information

See salary details

$32.5K

$83.1K

$140K

How much do member success manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for member success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is a member success manager?

Member Success Managers are professionals who help ensure that members of an organization, platform, or service have positive experiences and achieve their desired outcomes. They act as the main point of contact for members, addressing questions, resolving issues, and providing guidance to maximize value from the organization’s offerings. Their goal is to build strong relationships, increase member satisfaction, and promote long-term engagement and retention.

What are the key skills and qualifications needed to thrive as a member success manager?

To thrive as a Member Success Manager, you need a solid background in customer success, account management, and relationship-building, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is typically required. Outstanding communication, problem-solving, and empathy help you connect with members and proactively address their needs. These skills and qualities are crucial for driving member satisfaction, retention, and the overall growth of the organization.

How does a member success manager typically collaborate with other departments to enhance member experience?

Member Success Managers frequently work cross-functionally, partnering with teams such as sales, product, and customer support to address member needs holistically. They relay member feedback to product teams for improvements, coordinate with sales on onboarding and renewals, and work with support to resolve escalated issues. This collaborative approach ensures members receive comprehensive, personalized service, and helps align internal efforts toward member satisfaction and retention.
More about Member Success Manager jobs

What cities are hiring for Member Success Manager jobs?

Cities with the most Member Success Manager job openings:

What states have the most Member Success Manager jobs?

States with the most job openings for Member Success Manager jobs include:

What job categories do people searching Member Success Manager jobs look for?

The top searched job categories for Member Success Manager jobs are:

Member Success Manager jobs near you
Infographic showing various Member Success Manager job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Member Success Manager

CertainPath

Addison, TX

Full-time

Re-posted 7 days ago

Key responsibilities

  • Partner with members and Business Coaches to identify opportunities for business growth and engagement.

  • Conduct consultative discovery conversations to understand members' goals, challenges, and priorities.

  • Recommend membership enhancements and additional solutions that create measurable value, and guide members through the decision-making process.

Job description

Member Success Manager at CertainPath
Help Business Owners Grow. Build Lasting Relationships. Drive Meaningful Impact.
At CertainPath, we help home service contractors build stronger businesses through coaching, education, technology, marketing, and strategic partnerships. Our members rely on us to help them grow, solve challenges, and achieve long-term success.
We're looking for a Member Success Manager who combines the drive and consultative skills of a successful sales professional with the relationship-building mindset of a trusted advisor. This isn't a high-volume transactional sales role. Instead, you'll partner with an established portfolio of members, helping them identify opportunities to maximize the value of their CertainPath membership while introducing additional solutions that support their business goals.
If you enjoy building long-term relationships, asking thoughtful questions, uncovering opportunities, and helping customers succeed, we'd love to meet you.
What You'll Do
As a Member Success Manager, you'll serve as the primary growth partner for an assigned portfolio of existing CertainPath members. Working alongside our Business Coaches, you'll help members navigate the next stage of their business journey by recommending membership enhancements and additional CertainPath solutions that align with their goals.
Your responsibilities will include:
  • Building trusted relationships with an established portfolio of CertainPath members.
  • Partnering with Business Coaches to identify opportunities for business growth and expanded engagement.
  • Conducting consultative discovery conversations to understand each member's goals, operational challenges, and priorities.
  • Recommending Stage Membership solutions and additional CertainPath products and services that create measurable value.
  • Presenting solutions, demonstrating ROI, and guiding members through the decision-making process.
  • Developing strategic account plans that increase member engagement and long-term partnership.
  • Maintaining an active pipeline and accurately managing opportunities within Salesforce.
  • Collaborating with Coaching, Marketing, Product, and Member Experience teams to deliver a seamless member experience.
  • Consistently achieving individual growth and revenue objectives while maintaining a member-first approach.
What We're Looking For
  • Five (5)+ years of experience in consultative sales, account management, business development, or a related role.
  • Demonstrated success growing revenue within existing customer accounts.
  • Strong relationship-building and consultative selling skills.
  • Experience managing a sales pipeline and consistently achieving revenue goals.
  • Ability to communicate effectively with business owners and executive decision-makers.
  • Experience using Salesforce or a comparable CRM platform.
  • Strong organizational, presentation, and problem-solving skills.
Preferred Qualifications
  • Experience working with home service businesses or within a membership-based organization.
  • Experience selling multiple business solutions into an existing customer base.
  • Experience partnering closely with customer success, consulting, or coaching teams.
  • Bachelor's degree in Business, Marketing, Communications, or a related field.
The Ideal Candidate
You'll thrive in this role if you:
  • Build trust quickly and develop lasting relationships.
  • Enjoy uncovering business challenges through thoughtful conversations.
  • Balance a sales mindset with a genuine desire to help customers succeed.
  • Think strategically about growing accounts over time rather than focusing on one-time transactions.
  • Collaborate naturally with cross-functional partners.
  • Are motivated by achieving goals while creating outstanding member experiences.
  • Take ownership of your portfolio and proactively identify opportunities to create value.
Why CertainPath?
At CertainPath, our mission is to help home service contractors build better businesses and better lives. We believe that starts with investing in our people.
When you join CertainPath, you'll become part of a collaborative team that values continuous learning, innovation, and meaningful relationships. You'll have the opportunity to make a measurable impact on the success of thousands of business owners while growing your own career alongside an organization committed to excellence.
If you're looking for a role where you can combine consultative selling, strategic account management, and relationship-building to help businesses grow, we'd love to hear from you.

Apply