ZipRecruiter

Log In

1

Member Success Manager Jobs (NOW HIRING)

MDVIP LLC

Success Manager

Stamford, CT · On-site

Success in this role is defined by net member growth, revenue performance, physician satisfaction ... Manage a defined portfolio of practices with accountability for identifying risk, prioritizing ...

MDVIP LLC

Success Manager

Dallas, TX · On-site

Success in this role is defined by net member growth, revenue performance, physician satisfaction ... Manage a defined portfolio of practices with accountability for identifying risk, prioritizing ...

MDVIP

Success Manager

Stamford, CT · On-site

Success in this role is defined by net member growth, revenue performance, physician satisfaction ... Manage a defined portfolio of practices with accountability for identifying risk, prioritizing ...

MDVIP

Success Manager

Ann Arbor, MI · On-site

Success in this role is defined by net member growth, revenue performance, physician satisfaction ... Manage a defined portfolio of practices with accountability for identifying risk, prioritizing ...

MDVIP LLC

Success Manager

Ann Arbor, MI · On-site

Success in this role is defined by net member growth, revenue performance, physician satisfaction ... Manage a defined portfolio of practices with accountability for identifying risk, prioritizing ...

MDVIP LLC

Success Manager

Dallas, TX · On-site

Success in this role is defined by net member growth, revenue performance, physician satisfaction ... Manage a defined portfolio of practices with accountability for identifying risk, prioritizing ...

MDVIP LLC

Success Manager

Stamford, CT · On-site

Success in this role is defined by net member growth, revenue performance, physician satisfaction ... Manage a defined portfolio of practices with accountability for identifying risk, prioritizing ...

MDVIP

Success Manager

Dallas, TX · On-site

Success in this role is defined by net member growth, revenue performance, physician satisfaction ... Manage a defined portfolio of practices with accountability for identifying risk, prioritizing ...

MDVIP LLC

Success Manager

Ann Arbor, MI · On-site

Success in this role is defined by net member growth, revenue performance, physician satisfaction ... Manage a defined portfolio of practices with accountability for identifying risk, prioritizing ...

JeffreyM Consulting

Success Manager

$125K - $135K/yr

Position Overview The team is seeking a team member with a strong marketing and partner management ... Evangelize startup success across the company: Newsletters, Win-Wires, Community Forums, MBRs ...

AlterMe

Customer Success Agent

Lehi, UT · On-site

$21/hr

AlterMe Member Success Advocate Full-time or Part-time$21/hour + Monthly Performance Bonus Do you ... Comfortable learning new systems and managing multiple tasks. * Excited to contribute to a fast ...

Bee Genius

Customer Success Manager

Oakland, CA · On-site

$70K - $100K/yr

Customer Success Manager Oakland, CA Join the team that's building the future of work, today. At ... Application does not guarantee interview, but your information will be reviewed by a member of our ...

Jonas Software

Client Success Manager

Client Success Managers oversee sales for a portfolio of customer accounts and the related customer ... TO), and a member of the S&P/TSX 60 Index.

PrestoSports

Client Success Manager

Client Success Managers oversee sales for a portfolio of customer accounts and the related customer ... TO), and a member of the S&P/TSX 60 Index.

P3 Hotel Software

Customer Success Manager

Boulder, CO · On-site +1

The new Customer Success Manager will work alongside the team in Boulder and Dublin to help the ... Have a significant role in quality and is the only team member empowered to accept stories as ...

PrestoSports

Client Success Manager

Client Success Managers oversee sales for a portfolio of customer accounts and the related customer ... TO), and a member of the S&P/TSX 60 Index.

previous page

Showing results 41-60

All JobsBusiness JobsCustomer Service JobsCustomer Service Manager JobsMember Success Manager Jobs

Member Success Manager information

See salary details

$32.5K

$83.1K

$140K

How much do member success manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for member success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is a member success manager?

Member Success Managers are professionals who help ensure that members of an organization, platform, or service have positive experiences and achieve their desired outcomes. They act as the main point of contact for members, addressing questions, resolving issues, and providing guidance to maximize value from the organization’s offerings. Their goal is to build strong relationships, increase member satisfaction, and promote long-term engagement and retention.

What are the key skills and qualifications needed to thrive as a member success manager?

To thrive as a Member Success Manager, you need a solid background in customer success, account management, and relationship-building, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is typically required. Outstanding communication, problem-solving, and empathy help you connect with members and proactively address their needs. These skills and qualities are crucial for driving member satisfaction, retention, and the overall growth of the organization.

How does a member success manager typically collaborate with other departments to enhance member experience?

Member Success Managers frequently work cross-functionally, partnering with teams such as sales, product, and customer support to address member needs holistically. They relay member feedback to product teams for improvements, coordinate with sales on onboarding and renewals, and work with support to resolve escalated issues. This collaborative approach ensures members receive comprehensive, personalized service, and helps align internal efforts toward member satisfaction and retention.
More about Member Success Manager jobs

What cities are hiring for Member Success Manager jobs?

Cities with the most Member Success Manager job openings:

What states have the most Member Success Manager jobs?

States with the most job openings for Member Success Manager jobs include:

What job categories do people searching Member Success Manager jobs look for?

The top searched job categories for Member Success Manager jobs are:

Member Success Manager jobs near you
Infographic showing various Member Success Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

E3n - Fractional Associate Director, Member Success Academic

TalentED Advisors

New York, NY • On-site, Remote

$51 - $75/hr

Contractor

This job post has expired today. Applications are no longer accepted.

Job description

Engagement Overview
E3n is seeking a contract professional to support the execution of its member success academic portfolio for member schools in the U.S. This work focuses on driving member engagement through member renewal and upselling E3n's membership, products, and services.
This is a project-based, outcome-driven engagement supporting the Member Success Team.
Scope of Services
The contractor will be responsible for delivering work across four core areas:
1. Member Relationship
  • Serve as the primary relationship lead for a portfolio of member schools focused on achievement products.
  • Build strong relationships with heads of school, academic deans, curriculum leaders, division directors and student support teams.
  • Ensure members remain engaged with E3n's assessment and data tools.
  • Serve as strategic advisor to a portfolio of high priority academic member institutions, ensuring sustained engagement with E3n assessments, data tools, and professional learning opportunities.

Key Outcome: Achieve sustained assessment and tool adoption and retention across the assigned portfolio of academic member organizations.
2. Data Interpretation & Academic Consultation
  • Guide member schools in interpreting assessment data and understanding patterns across cohorts and programs.
  • Help schools connect assessment insights with instructional planning and academic strategy.
  • Support schools in using E3n data platforms to inform decision-making.
  • Serve as a subject matter expert for E3n assessment programs, including achievement, writing assessments, and student well-being, helping member schools interpret results and apply insights to instructional practice.

Key Outcome: Enable member schools to effectively translate assessment insights into actionable instructional planning and data-driven academic strategies.
3. Member Engagement & Retention
  • Monitor member engagement with E3n academic tools and services.
  • Maintain accurate records of member interactions and engagement in Salesforce.
  • Track member product usage and flag notable changes in engagement or participation patterns.
  • Identify opportunities to deepen utilization and expand engagement with E3n resources.
  • Gather feedback from members to improve products and services.
  • Responsible for the upsell of membership from Associate to Full, and support potential product upsell opportunities as they are defined.

Key Outcome: Proactively manage the member lifecycle to deepen product utilization, identify upsell opportunities, and secure long-term institutional loyalty.
4. Cross-Functional Collaboration & Thought Leadership
  • Partner with Product, Research, Sales, and Marketing teams to ensure member insights inform product development and strategy.
  • Share insights from member schools regarding emerging needs and challenges.
  • Deliver thought leadership for academic leaders through webinars, workshops, and conference sessions.
  • Support the development of communities of practice focused on assessment, data use, and student success.

Key Outcome: Serve as a strategic bridge between member schools and internal teams, translating field insights into product innovation while establishing E3n as a premier voice in academic success.
Deliverables
  • Delivery of tailored onboarding pathways and data-utilization roadmaps for newly assigned member institutions.
  • Conducted data debrief sessions translating student achievement, writing, and well-being metrics into actionable school strategies.
  • Guide member schools through the E3n renewal process emphasizing the benefits of full membership
  • Tracked product usage and member engagement across assigned member territory
  • Document and share field insights, feature requests, and user challenges delivered to Product, Research, and Sales teams.

Engagement Structure
  • Reports to: Senior Director, Member Success (Academic)
  • Works independently with regular check-ins
  • Collaborates cross-functionally with growth, marketing, product, and support teams

Travel
  • Work under this Agreement does not include independent member travel or conference attendance.
  • If the parties mutually determine that travel should become part of the engagement, the scope of work, compensation, reimbursement of approved business expenses, and any related expectations will be documented in a written amendment or addendum to this Agreement executed by both parties before such travel occurs.

Timing & Commitment
  • Contract period: Initially six months, with the opportunity for contract extensions.

Success Measures
Success in this engagement will be evaluated based on:
  • Member retention rate (High Priority and full territory)
  • Number of schools upgrading to full membership
  • Member engagement
  • E3n tool usage (360 Access, MyE3n, etc.) by members
  • Cross team upselling with Member Success (Enrollment) team

Apply