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Director Client Success Salary Jobs (NOW HIRING)

Ventra Health, Inc.

Director, Client Success

The Director, Client Success is responsible for overseeing and ensuring that Manager, Client Success maintain and develop a strong and long-term relationship with clients. This role will also include ...

WellSky

Director, Client Success

Overland Park, KS · On-site

$2.5K/yr

The Director, Client Success is responsible for leading a team of client success teammates who manage clients and focus on revenue retention, referenceability, and growth. The scope of this job ...

CareMetx

Director, Client Success

Bethesda, MD · On-site

Director, Client Success POSITION SUMMARY: The Director, Client Success, reporting to the SVP, Account Management, serves as the primary strategic relationship owner for all assigned pharma ...

CareMetx LLC

Director, Client Success

Director, Client Success POSITION SUMMARY: The Director, Client Success, reporting to the SVP, Account Management, serves as the primary strategic relationship owner for all assigned pharma ...

Dow Jones

Director, Client Success

New York, NY · On-site

The role reports directly to the Executive Director of Client Success. You Will: Strategic Client Leadership * Independently direct and supervise the post-sale client experience in designated ...

Superpower

Director, Client Success

San Francisco, CA · On-site

This is the founding Client Success role. It is not a relationship-management seat. It is the ... Competitive salary and equity in a company scaling toward generational impact. About Superpower ...

Inspiren

Director, Client Success

About the Role The Director, Client Success owns the operator relationship end-to-end. This is not ... The annual salary for this role is $175,000-$185,000 + variable bonus + equity + benefits ...

Acxiom LLC

Senior Director Client Success

The Senior Director of Client Success serves as the connective hub of the organization that synchronizes client service delivery, product, and client engagement. They serve as the primary point of ...

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Director Client Success Salary information

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$38.5K

$121.4K

$179K

How much do director client success salary jobs pay per year?

As of Jul 17, 2026, the average yearly pay for director client success salary in the United States is $121,435.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,500.00 and $145,500.00 per year, depending on experience, location, and employer.

What profession makes $300,000 a year?

In the context of a Director of Client Success, salaries can reach or exceed $300,000 annually for those with extensive experience, strong leadership skills, and a track record of delivering results. High-level roles in technology, finance, and executive management often offer compensation in this range, especially with bonuses and stock options included.

What does a director of customer success make?

A director of customer success typically earns a salary ranging from $100,000 to $180,000 annually, depending on the industry, company size, and location. They often oversee customer retention strategies, manage teams, and utilize CRM tools to ensure client satisfaction and growth.

What does a director of client success do?

A director of client success oversees client relationships, ensuring customer satisfaction and retention. They develop strategies to improve service delivery, coordinate with sales and support teams, and analyze client feedback to drive business growth. Strong leadership, communication skills, and familiarity with customer management tools are essential for this role.

How much do client directors get paid?

Client Directors typically earn a salary ranging from $80,000 to $150,000 annually, depending on experience, industry, and location. They often receive performance bonuses and benefits, with higher compensation for those managing large accounts or working in competitive markets.

What is the difference between Director Client Success Salary vs Client Success Manager?

AspectDirector Client SuccessClient Success Manager
Typical Salary Range$80,000 - $150,000$50,000 - $90,000
Required CredentialsBachelor's degree; often advanced degrees or certificationsBachelor's degree; relevant certifications beneficial
Work EnvironmentStrategic leadership, cross-department collaborationCustomer interaction, account management
Industry UsageUsed in SaaS, tech, and enterprise servicesCommon across similar industries

The main difference between a Director Client Success and a Client Success Manager lies in their level of responsibility and salary. Directors typically oversee multiple teams and set strategic goals, earning higher salaries, while Managers focus on day-to-day client interactions and account management. Both roles require relevant experience and certifications, but the scope and compensation differ significantly.

More about Director Client Success Salary jobs
What cities are hiring for Director Client Success Salary jobs? Cities with the most Director Client Success Salary job openings:
What are the most commonly searched types of Client Success Salary jobs? The most popular types of Client Success Salary jobs are:
What states have the most Director Client Success Salary jobs? States with the most job openings for Director Client Success Salary jobs include:
What job categories do people searching Director Client Success Salary jobs look for? The top searched job categories for Director Client Success Salary jobs are:
Director Client Success Salary jobs near you
Infographic showing various Director Client Success Salary job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $121,435 per year, or $58.4 per hour.
Director, Client Success

Director, Client Success

Ventra Health, Inc.

Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Ventra Health rating

7.6

Company rating: 7.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

162nd of 451 rated business services

Job description

About Us
Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.
Come Join Our Team!
  • As part of our robust Rewards & Recognition program, this role is eligible for our Ventra performance-based incentive plan, because we believe great work deserves great rewards

Help Us Grow Our Dream Team - Join Us, Refer a Friend, and Earn a Referral Bonus!
Job Summary
  • The Director, Client Success is responsible for overseeing and ensuring that Manager, Client Success maintain and develop a strong and long-term relationship with clients. This role will also include overseeing that relative operational and business services departments are on track for their clients and monitor and assess CRM Performance and activity on assigned clients, escalating issues/concerns, as appropriate.

Essential Functions and Tasks
  • Monitor client performance and ensure Client Success standards are met
  • Utilize KPI tools and other analytics to manage and provide reporting and visibility on the performance and health of all internal and external clients
  • Mentor assigned Manager, Client Success in managing assigned clients to meet expectations, and exceed when opportunities arise
  • Establish and ensure client face-to-face meetings occur with CRM at a regular frequency
  • Analyze client results proactively to identify revenue cycle and client success related issues and work collaboratively with the Operations, Business Services teams, and leadership to implement solutions; ensure client concerns are escalated and resolved in a timely manner
  • Assist implementation team and Manager, Client Success on new client/expansions implementations
  • Compliance and adherence to applicable healthcare and security regulations and responsible for staff's compliance and adherence
  • Responsible for the oversight, mentorship, and growth of assigned Client Success colleagues, where applicable
  • Compliance and adherence to applicable healthcare and security regulations and responsible for staff's compliance and adherence
  • Performs special projects and other duties as assigned

Education and Experience Requirements
  • High School Diploma or GED
  • Bachelor's Degree in business, healthcare management, or related field preferred
  • At least five years (5) in healthcare, revenue cycle management, or related field

Knowledge, Skills, and Abilities
  • Basic familiarity with medical billing and terminology
  • Ability to read, understand, and apply state/federal laws, regulations, and policies
  • Ability to communicate with diverse personalities in a tactful, mature, and professional manner
  • Ability to remain flexible and work within a collaborative and fast paced environment
  • Ability to deliver high quality service excellence with high attention to detail
  • Understand and comply with company policies and procedures
  • Proven strong leadership/management skills to manage, motivate, and set expectations with team members
  • Strong presentation development and delivery skills
  • Strong knowledge in RCM, accounting, and/or finance
  • Strong customer service and customer facing skills
  • Strong judgment skills and problem-solving skill
  • Strong oral, written, and interpersonal communication skills
  • Strong time management, organizational, and decision-making skills
  • Strong knowledge of Outlook and RCM software or equivalent workflow management software

Compensation
  • Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons.
  • This position is also eligible for a discretionary incentive bonus in accordance with company policies.

Ventra Health
Equal Employment Opportunity (Applicable only in the US)
Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as needed, to assist them in performing essential job functions.
Recruitment Agencies
Ventra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes.
Solicitation of Payment
Ventra Health does not solicit payment from our applicants and candidates for consideration or placement.
Attention Candidates
Please be aware that there have been reports of individuals falsely claiming to represent Ventra Health or one of our affiliated entities Ventra Health Private Limited and Ventra Health Global Services. These scammers may attempt to conduct fake interviews, solicit personal information, and, in some cases, have sent fraudulent offer letters.
To protect yourself, verify any communication you receive by contacting us directly through our official channels. If you have any doubts, please contact us at Careers@VentraHealth.com to confirm the legitimacy of the offer and the person who contacted you. All legitimate roles are posted on https://ventrahealth.com/careers/.
Statement of Accessibility
Ventra Health is committed to making our digital experiences accessible to all users, regardless of ability or assistive technology preferences. We continually work to enhance the user experience through ongoing improvements and adherence to accessibility standards. Please review at https://ventrahealth.com/statement-of-accessibility/.

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