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Director Client Success Salary Jobs (NOW HIRING)

Hello Heart

Associate Director, Client Success

$160K - $195K/yr

About the Role Hello Heart is looking for an Associate Director, Client Success to lead and grow ... Salary ranges are determined by role and level. Compensation is determined by additional factors ...

Verra Mobility

Director Client Success Manager

Mesa, AZ · On-site

As the Director, Client Success, you will provide strategic leadership for client relationships and the overall client experience, ensuring exceptional outcomes, strong retention, and sustainable ...

Verra Mobility

Director Client Success Manager

Mesa, AZ · On-site

As the Director, Client Success, you will provide strategic leadership for client relationships and the overall client experience, ensuring exceptional outcomes, strong retention, and sustainable ...

Third

Director of Client Success

Los Angeles, CA · Remote

DIRECTOR, CLIENT SUCCESS About third Third is a modern-commerce growth company helping brands turn ... Base salary $180-200K + 20% * Comprehensive health, dental, and vision coverage * Flexible PTO

Third

Director of Client Success

Los Angeles, CA · On-site +1

$180/hr

DIRECTOR, CLIENT SUCCESS About third Third is a modern-commerce growth company helping brands turn ... Base salary $180-200K + 20% * Comprehensive health, dental, and vision coverage * Flexible PTO

CLUTCH

Associate Director Client Success

Associate Director, Client Success Reports to: Associate Vice President, Client Satisfaction CLUTCH is a hybrid consultancy and agency focused on working with B2B companies that intend to grow and ...

Trimont LLC

Senior Director, Client Success

Atlanta, GA · On-site

Job Summary: trivinna is seeking a client-focused Senior Director, Client Success to lead the post-sale client experience for our commercial real estate loan management SaaS platform. This leader ...

Emplova

Client Success Director

Huntington Station, NY · On-site

About the RoleWe are seeking a Client Success Director to manage and grow a portfolio of clients, serving as their primary point of contact and trusted advisor. This role blends strategic advisory ...

Emplova

Client Success Director

Huntington, NY · On-site

About the Role We are seeking a Client Success Director to manage and grow a portfolio of clients, serving as their primary point of contact and trusted advisor. This role blends strategic advisory ...

Zelis

Client Success Director

Saint Petersburg, FL · Hybrid

Define and execute client success strategy across multiple regions or product lines, ensuring ... Base Salary Range $153,000.00 - $193,800.00 At Zelis we are committed to providing fair and ...

Zelis

Client Success Director

Atlanta, GA · Hybrid

Define and execute client success strategy across multiple regions or product lines, ensuring ... Base Salary Range $153,000.00 - $193,800.00 At Zelis we are committed to providing fair and ...

Zelis

Client Success Director

Boston, MA · Hybrid

Define and execute client success strategy across multiple regions or product lines, ensuring ... Base Salary Range $153,000.00 - $193,800.00 At Zelis we are committed to providing fair and ...

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Director Client Success Salary information

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$38.5K

$121.4K

$179K

How much do director client success salary jobs pay per year?

As of Sep 1, 2026, the average yearly pay for director client success salary in the United States is $121,435.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,500.00 and $145,500.00 per year, depending on experience, location, and employer.

What is the difference between Director Client Success Salary vs Client Success Manager?

AspectDirector Client SuccessClient Success Manager
Typical Salary Range$80,000 - $150,000$50,000 - $90,000
Required CredentialsBachelor's degree; often advanced degrees or certificationsBachelor's degree; relevant certifications beneficial
Work EnvironmentStrategic leadership, cross-department collaborationCustomer interaction, account management
Industry UsageUsed in SaaS, tech, and enterprise servicesCommon across similar industries

The main difference between a Director Client Success and a Client Success Manager lies in their level of responsibility and salary. Directors typically oversee multiple teams and set strategic goals, earning higher salaries, while Managers focus on day-to-day client interactions and account management. Both roles require relevant experience and certifications, but the scope and compensation differ significantly.

What is a director of client success?

A director of client success is a leadership role responsible for managing client relationships, ensuring customer satisfaction, and driving retention and growth. They often oversee teams, develop strategies to improve client experience, and use tools like CRM software to monitor account health.
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Director Client Success Salary jobs near you
Infographic showing various Director Client Success Salary job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 71% In-person, and 29% Remote job distribution, with an average salary of $121,435 per year, or $58.4 per hour.

Associate Director, Client Success

Hello Heart

Remote

$160K - $195K/yr

Full-time

Posted 14 days ago

Job description

About Hello Heart:
Hello Heart is on a mission to make heart attacks a thing of the past.
We're an AI company focused exclusively on heart health, building a platform that predicts and prevents cardiac events before they happen-identifying risk up to 10 days in advance versus 10 years in traditional clinical models.
This is already working at scale. Hello Heart has been shown to reduce inpatient hospital days by 47% and deliver ~$1,800 in annual savings per member. Hello Heart is the cardiac prevention partner to over 80% of large U.S. health plans and serves hundreds of public and private employers.
We're defining how the #1 cause of death-heart disease-is managed in the AI era. Join us.
About the Role
Hello Heart is looking for an Associate Director, Client Success to lead and grow relationships with our public sector health care clients. In this role, you will own strategic accounts end to end, driving retention, revenue growth, adoption, and long-term partnership value.
Reporting into our Vice President Client Success, Public Sector, you will serve as a trusted advisor to executive stakeholders across health systems, payers, and public sector organizations. You will bring together commercial strategy, client relationship management, and measurable client impact to help ensure Hello Heart delivers meaningful outcomes for the organizations and people we serve.
This role is ideal for someone who can navigate complex accounts, influence senior stakeholders, and turn client needs into clear growth strategies.
Responsibilities
  • Develop and execute strategic account plans that drive revenue growth, client adoption, retention, and market expansion
  • Own renewals, upsell, and expansion opportunities across assigned high-value accounts
  • Identify and pursue new use cases, departments, service lines, and expansion opportunities within existing accounts
  • Serve as the primary point of contact for executive stakeholders, including C-suite, clinical, procurement, and operational leaders
  • Build trusted relationships that position Hello Heart as a critical partner in client success
  • Lead business reviews with senior stakeholders to align on performance, outcomes, priorities, and long-term strategy
  • Manage complex renewal cycles, multi-stakeholder procurement processes, and public sector decision-making pathways
  • Partner cross-functionally with Product, Clinical, Marketing, and Operations to deliver strong client experiences and outcomes
  • Share market feedback and customer insights to inform product, client success, and go-to-market strategy
  • Track account performance against key metrics and proactively identify retention risks, opportunities, and mitigation plans
  • Travel up to 40% to support client engagement, executive relationship building, and strategic account growth

Qualifications
  • Demonstrated fluency using AI tools and agents to execute workflows, analyze information, improve productivity, and independently evaluate and refine outputs
  • 7+ years of experience in enterprise sales, strategic account management, client success, or management consulting
  • Proven experience managing complex, high-value health care accounts, preferably across public sector or other regulated environments
  • Strong experience engaging, advising, and influencing C-level health care stakeholders
  • Deep understanding of health systems, payers, public sector health care ecosystems, procurement processes, and renewal cycles
  • Strong strategic thinking, account planning, revenue ownership, and business review capabilities
  • Excellent communication, negotiation, executive presence, and stakeholder management skills
  • Experience working cross-functionally in fast-paced, matrixed organizations
  • Bachelor's degree required. Master of Business Administration, Master of Public Health, or equivalent advanced degree preferred

The US base salary range for this full-time position is $160,000-$195,000. Salary ranges are determined by role and level. Compensation is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the salary only, and do not include equity or benefits.
Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our Instagram page.

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