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Sr Client Success Manager Jobs (NOW HIRING)

DeepIntent

Senior Client Success Manager

New York, NY

$110K - $120K/yr

As a Senior Client Success Manager, you will manage a book of business, lead client strategy and execution, and proactively identify opportunities to grow and deepen partnerships. You will play a ...

DeepIntent

Senior Client Success Manager

New York, NY · On-site

$110K - $120K/yr

As a Senior Client Success Manager, you will manage a book of business, lead client strategy and execution, and proactively identify opportunities to grow and deepen partnerships. You will play a ...

SOCSOTER INC

Senior Client Success Manager

Hagerstown, MD · On-site

$65K - $110K/yr

The Senior Client Success Manager is a strategic leadership role responsible for owning high-value client relationships while also managing internal SOCSoter sales and process team members. This role ...

Plutus Health

Sr. Client Success Manager

Dallas, TX · On-site

Job Title: Sr Client Success Manager Report To: CEO Experience: 7 - 10 Years Qualification: Bachelor's degree in related discipline or equivalent experience required. Location: Dallas, Texas Shift ...

Pelago

Senior Client Success Manager

New York, NY · On-site

Our Client Strategy team is looking for a highly motivated Senior Client Success Manager (CSM) to own a portfolio of strategic, enterprise clients to drive business results from point of sale through ...

IPS Group

Sr. Client Success Manager

San Diego, CA · On-site

$75K - $85K/yr

IPS Group is seeking a proactive and strategic Sr. Client Success Manager (CSM) to serve as the primary point of contact for a portfolio of clients. This role is responsible for driving customer ...

IPS Group

Sr. Client Success Manager

San Diego, CA · On-site

IPS Group is seeking a proactive and strategic Sr. Client Success Manager (CSM) to serve as the primary point of contact for a portfolio of clients. This role is responsible for driving customer ...

IPS Group Inc.

Sr. Client Success Manager

San Diego, CA · On-site

$75K - $85K/yr

IPS Group is seeking a proactive and strategic Sr. Client Success Manager (CSM) to serve as the primary point of contact for a portfolio of clients. This role is responsible for driving customer ...

Pelago

Senior Client Success Manager

New York, NY · On-site

Our Client Strategy team is looking for a highly motivated Senior Client Success Manager (CSM) to own a portfolio of strategic, enterprise clients to drive business results from point of sale through ...

Pattern Data

Senior Client Success Manager

Charlotte, NC · On-site

What You'll Do As a Senior Client Success Manager, you will own and grow a book of business across leading US law firms. You'll operate as a trusted advisor - bringing together a strong understanding ...

VTS

Senior Client Success Manager

New York, NY

Client Success is the front line of VTS's retention engine. As a Senior CSM, you aren't just managing accounts-you are partnering with executive leaders at the most influential commercial real estate ...

VTS

Senior Client Success Manager

New York, NY · On-site

Client Success is the front line of VTS's retention engine. As a Senior CSM, you aren't just managing accounts--you are partnering with executive leaders at the most influential commercial real ...

Ameresco

Sr. Client Success Manager

Ameresco has an opening for a experienced Senior Client Success Manager to serve as a strategic partner for our enterprise-level customers . In this high-impact role, you will own the post-sales ...

VTS

Senior Client Success Manager

New York, NY · On-site

Client Success is the front line of VTS's retention engine. As a Senior CSM, you aren't just managing accounts-you are partnering with executive leaders at the most influential commercial real estate ...

WellTheory

Senior Client Success Manager

$130K - $150K/yr

About the Role WellTheory is looking for a passionate, results-driven Senior Client Success Manager to build and nurture long-term partnerships with our enterprise clients as we scale. You'll own day ...

Ameresco

Sr. Client Success Manager

Ameresco has an opening for a experienced Senior Client Success Manager to serve as a strategic partner for our enterprise-level customers . In this high-impact role, you will own the post-sales ...

SmarterDx

Senior Client Success Manager (SmarterNotes)

$160K - $180K/yr

Role As a Senior Client Success Manager, you will serve as a strategic partner and trusted advisor to leading health systems, ensuring the successful implementation, adoption, and long-term value of ...

WebMD

Sr. Client Success Manager

Newark, NJ · On-site

Drive client satisfaction - leverage your client management expertise, strong presentation skills ... ensure success * Partner with Sales teams to align on client and internal goals, ultimately ...

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Sr Client Success Manager information

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$32.5K

$83.1K

$140K

How much do sr client success manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for sr client success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is a Sr Client Success Manager?

Sr Client Success Managers are experienced professionals responsible for building and maintaining strong relationships with key clients to ensure their satisfaction and success with a company's products or services. They act as the main point of contact for clients, addressing their needs, resolving issues, and identifying opportunities for growth or improvement. In addition, they often collaborate with internal teams to deliver solutions and drive client retention, renewals, and overall business growth. Their role is strategic and consultative, requiring strong communication, problem-solving, and project management skills.

How does a Sr Client Success Manager typically collaborate with sales and product teams to enhance client satisfaction?

A Sr Client Success Manager regularly partners with sales teams to ensure seamless onboarding and to identify upsell or cross-sell opportunities based on client needs. They also work closely with product teams by relaying client feedback, advocating for feature requests, and helping prioritize product improvements that drive customer success. This collaborative approach ensures that the client's voice is heard throughout the organization, leading to stronger relationships and higher satisfaction. Effective communication and alignment between these departments are crucial for proactively addressing challenges and exceeding client expectations.

What are the key skills and qualifications needed to thrive as a Sr Client Success Manager, and why are they important?

To excel as a Sr Client Success Manager, you need a strong background in client relationship management, account strategy, and a proven ability to meet or exceed retention and growth goals, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support ticketing systems, and analytics tools is commonly required. Exceptional communication, problem-solving, and leadership skills help build trust and advocate effectively for client needs. These abilities are crucial for ensuring client satisfaction, driving renewals, and strengthening long-term business partnerships.
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Sr Client Success Manager jobs near you
Infographic showing various Sr Client Success Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Senior Client Success Manager

DeepIntent

New York, NY

$110K - $120K/yr

Full-time

Posted 8 days ago

Job description

What You'll Do:

DeepIntent is seeking an experienced Senior Client Success Manager to join our Client Success team. This role owns the day-to-day management and strategic growth of client relationships, partnering closely with Sales, Platform Operations, & Analytics and cross-functional teams from early planning through execution and expansion.

As a Senior Client Success Manager, you will manage a book of business, lead client strategy and execution, and proactively identify opportunities to grow and deepen partnerships. You will play a critical role in driving revenue retention, upsell, and long-term client success. The Sr Client Success Manager should have a strong knowledge of the programmatic landscape and is a key contributor in the overall growth of the company.  

Key Responsibilities:

  • Own end-to-end management of assigned managed service and/or self-service client accounts 
  • Serve as the primary point of contact for clients, leading day-to-day communication, optimizations, reporting, and recommendations
  • Build strong, trusted client relationships grounded in a deep understanding of client goals, brand strategies, and performance metrics
  • Own campaign performance, including pacing, optimization strategy, and delivery against client KPIs
  • Deliver strategic insights and performance narratives through reporting, post-campaign analyses, and quarterly business reviews
  • Identify and proactively drive upsell and growth opportunities across products, audiences, inventory, and measurement solutions
  • Partner closely with Platform Operations, Analytics, Integrations, and Sales to ensure seamless execution and data accuracy
  • Educate and enable clients on DeepIntent's DSP and self-service tools to increase adoption and long-term value
  • Regularly assess account health, identifying risks early and taking action to support retention and renewals
  • Stay current on digital and programmatic advertising best practices and apply industry knowledge to elevate client strategy

Who You Are: 

  • 5+ years of experience in Client Success, Account Management, or a related role within ad tech, digital media, or programmatic advertising 
  • Strong knowledge of the adtech advertising ecosystem, key industry partners and technical market standards including DSPs, SSPs, ad serving, measurement, and brand safety
  • Proven ability to independently own and grow senior client relationships
  • Strategic mindset with the ability to translate data into actionable insights and recommendations, with experience leading client meetings and QBRs
  • Excellent written and verbal communication skills
  • Highly organized, detail-oriented, and comfortable managing multiple accounts and priorities
  • Experience working across both managed service and self-service models preferred
  • Have a desire to work in a rapidly growing and ever-changing environment
  • Proficient with Word, Excel and PowerPoint
  • Healthcare or pharmaceutical advertising experience is a plus, but not required

DeepIntent is proud to offer a competitive compensation package inclusive of a base salary range of $110,000 - $120,000. The base salary range takes into consideration each candidates skills, experience and qualifications. In addition, we offer a quarterly bonus plan and competitive benefits as well as many other company offerings.

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