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Sr Client Success Manager Jobs in Florida (NOW HIRING)

ID Plans

Client Success Manager

Tampa, FL · Remote

Tampa, Florida (Corporate Office) Employment Type: Full-Time Reports to: Sr. Client Success Manager Position Overview The Client Success Manager plays a critical role in supporting and retaining our ...

ID Plans Corp.

Client Success Manager

Tampa, FL · On-site

$75K - $85K/yr

S.) Employment Type: Full-Time Reports to: Sr. Client Success Manager Position Overview The Client Success Manager plays a critical role in supporting and retaining our clients by ensuring they ...

eMed LLC

Client Success Manager

Miami, FL · On-site

Client Success Manager Location: Miami, FL or Chicago, IL About eMed eMed is a digital health leader powered by its Empathetic AI™ Population Health Platform. We partner with employers, governments ...

Invue

Client Success Manager

Melbourne, FL · On-site

The Client Success Manager will serve as a trusted point of contact for customers, coordinating software rollouts, managing project details and deadlines, resolving issues, and partnering with Sales ...

Gartner

Client Success Manager

Fort Myers, FL · On-site +1

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...

Gartner, Inc.

Client Success Manager

Fort Myers, FL · On-site

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...

Gartner

Client Success Manager

Fort Myers, FL · On-site +1

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...

Gartner

Client Success Manager

Fort Myers, FL · On-site +1

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...

Huzzle

Client Success Manager

Tampa, FL · On-site

On Site ( Tampa, Florida ) Job Summary We are hiring a Client Success Manager , high-impact role focused on onboarding, execution, and client relationship management. This is an operations-driven ...

Huzzle

Client Success Manager

Tampa, FL · On-site

On Site ( Tampa, Florida ) Job Summary We are hiring a Client Success Manager , high-impact role focused on onboarding, execution, and client relationship management. This is an operations-driven ...

Gartner

Client Success Manager

Fort Myers, FL · On-site

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...

Gartner

Client Success Manager

Fort Myers, FL · On-site

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...

Gartner

Client Success Manager

Fort Myers, FL · On-site

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...

Trivium

Client Success Manager

Miami, FL · Remote

Requirements What you've done * 3+ years in a CSM, account management, or client success role ... preferably inside a marketing agency * Managed clients across SEO and/or Facebook Ads with ...

Trivium

Client Success Manager

Miami, FL · On-site +1

Requirements What you've done * 3+ years in a CSM, account management, or client success role - preferably inside a marketing agency * Managed clients across SEO and/or Facebook Ads with measurable ...

Trivium

Client Success Manager

Orlando, FL · Remote

Requirements What you've done * 3+ years in a CSM, account management, or client success role ... preferably inside a marketing agency * Managed clients across SEO and/or Facebook Ads with ...

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All JobsSr Client Success JobsSr Client Success Manager JobsSr Client Success Manager Jobs in Florida

Sr Client Success Manager information

See Florida salary details

$24.3K

$62.1K

$104.6K

How much do sr client success manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for sr client success manager in Florida is $62,073.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $74,000.00 per year, depending on experience, location, and employer.

What is a Sr Client Success Manager?

Sr Client Success Managers are experienced professionals responsible for building and maintaining strong relationships with key clients to ensure their satisfaction and success with a company's products or services. They act as the main point of contact for clients, addressing their needs, resolving issues, and identifying opportunities for growth or improvement. In addition, they often collaborate with internal teams to deliver solutions and drive client retention, renewals, and overall business growth. Their role is strategic and consultative, requiring strong communication, problem-solving, and project management skills.

How does a Sr Client Success Manager typically collaborate with sales and product teams to enhance client satisfaction?

A Sr Client Success Manager regularly partners with sales teams to ensure seamless onboarding and to identify upsell or cross-sell opportunities based on client needs. They also work closely with product teams by relaying client feedback, advocating for feature requests, and helping prioritize product improvements that drive customer success. This collaborative approach ensures that the client's voice is heard throughout the organization, leading to stronger relationships and higher satisfaction. Effective communication and alignment between these departments are crucial for proactively addressing challenges and exceeding client expectations.

What are the key skills and qualifications needed to thrive as a Sr Client Success Manager, and why are they important?

To excel as a Sr Client Success Manager, you need a strong background in client relationship management, account strategy, and a proven ability to meet or exceed retention and growth goals, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support ticketing systems, and analytics tools is commonly required. Exceptional communication, problem-solving, and leadership skills help build trust and advocate effectively for client needs. These abilities are crucial for ensuring client satisfaction, driving renewals, and strengthening long-term business partnerships.

What are popular job titles related to Sr Client Success Manager jobs in Florida?

For Sr Client Success Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Sr Client Success Manager jobs in Florida look for?

The top searched job categories for Sr Client Success Manager jobs in Florida are:

What cities in Florida are hiring for Sr Client Success Manager jobs?

Cities in Florida with the most Sr Client Success Manager job openings:

Sr Client Success Manager jobs near you
Infographic showing various Sr Client Success Manager job openings in Florida as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $62,073 per year, or $29.8 per hour.

Client Success Manager

Tampa, FL • Remote

ID Plans
Real Estate • 51 - 200 employees
Learn more about ID Plansexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description

Client Success Manager

Location: Tampa, Florida (Corporate Office)

Employment Type: Full-Time

Reports to: Sr. Client Success Manager


Position Overview

The Client Success Manager plays a critical role in supporting and retaining our clients by

ensuring they receive maximum value from our products and services. This position was created

to strengthen client relationships, enhance engagement, seek out expansion opportunities and

minimize churn.

The ideal candidate will leverage a strong background in SaaS and enterprise technology

solutions to deliver successful client onboarding, training, and ongoing support. While not a sales

role, the Client Success Manager is responsible for identifying opportunities for account growth

and ensuring clients remain fully informed and satisfied with our suite of software & services.


Key Responsibilities

Client Onboarding and Relationship Management


Partner with Account Executives and Account Managers to guide clients through the

implementation and adoption process.


Establish and maintain trusted relationships with key stakeholders within client

organizations.


Evaluate and understand client business goals to ensure product alignment and long-term

success.


Client Support and Retention


Provide proactive client support, addressing inquiries, troubleshooting issues, and

ensuring prompt resolution.


Host training sessions, webinars, and product demonstrations to drive user adoption and

engagement.


Conduct regular check-ins and Quarterly Business Reviews (QBRs) to assess client

satisfaction and performance outcomes.


Serve as the client advocate internally, representing their needs and feedback to cross-

functional teams.


Process Improvement and Collaboration
Collaborate with internal departments-including Product Managers, Sales, and

Operations-to enhance client experience and outcomes.


Develop educational materials and client resources to support onboarding and continued

usage.


Support initiatives to improve client retention, satisfaction, and Net Promoter Scores

(NPS).


Qualifications and Experience


Minimum of 3 years of experience in SaaS or enterprise software customer success,

account management, or client services.


Demonstrated proficiency with CRM systems (e.g., Salesforce, HubSpot).


Experience using Conversational Intelligence tools (e.g., Gong, Chorus, or SalesLoft).


Proven ability to communicate Return on Investment (ROI) and demonstrate value

through measurable outcomes.


Exceptional verbal, written, and presentation skills.


Strong analytical and problem-solving abilities with attention to detail.


Ability to collaborate effectively across teams and organizational levels.


Success Metrics


Achievement of client retention and satisfaction goals.


Increased product adoption and usage within assigned accounts.


Year-over-year growth in account spend.


NPS maintained or improved within target range.


Positive internal and external feedback on professionalism and collaboration.


Compensation and Benefits


Competitive salary


Comprehensive health, dental, and vision insurance


401(k) plan with matching contributions


Paid time off and flexible scheduling


Remote work environment with opportunities for travel as needed


Physical Requirements


Ability to sit or stand for extended periods (up to four hours).
Frequent use of computer, phone, and standard office equipment.


Occasional lifting or moving of materials up to 20 pounds.


Ability to communicate clearly and effectively with clients and colleagues.

Apply