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Sr Client Success Manager Jobs in Kansas (NOW HIRING)

Propio

Client Success Manager

Overland Park, KS · On-site

The Client Success Manager will be responsible for managing a portfolio of accounts, with a primary focus on client retention (50%), supported by sales-based expansion (30%), and client operational ...

Propio

Client Success Manager

Overland Park, KS

The Client Success Manager will be responsible for managing a portfolio of accounts, with a primary focus on client retention (50%), supported by sales-based expansion (30%), and client operational ...

Global Payments

Client Success Manager

Lenexa, KS · On-site

As our Client Success Manager , you will plan and oversee TouchNet products and services for a ... Senior Executive exception approval process. (Client Growth) * For the International segment ...

defi SOLUTIONS

Senior Client Executive

Topeka, KS · On-site

$100K - $150K/yr

The Senior Client Executive assumes the leadership role in managing defi SOLUTIONS business ... Understand business problems, strategic objectives, competitive standing, and critical success ...

defi AUTO LLC

Senior Client Executive

Topeka, KS · On-site

$100K - $150K/yr

The Senior Client Executive assumes the leadership role in managing defi SOLUTIONS business ... Understand business problems, strategic objectives, competitive standing, and critical success ...

Black & Veatch

Senior Client Account Manager

Olathe, KS · On-site

Together, we own our company, our future, and our shared success. As an employee-owned company, our ... The Opportunity As the Senior Client Account Manager you'll have the opportunity to: * Develop ...

basys

Customer Success Manager

Lenexa, KS · On-site

Customer Success Manager Grow with a team that leads with service and builds with purpose. At Basys ... Experience delivering client-focused solutions to customer needs * This role is eligible for a ...

Auvik Networks

Our senior leaders have a vision for Auvik. They are experienced, knowledgeable, approachable, and ... As a Customer Success Manager at Auvik, you'll own the long-term success of a defined book of ...

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Sr Client Success Manager information

See Kansas salary details

$29K

$74.1K

$124.9K

How much do sr client success manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for sr client success manager in Kansas is $74,081.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,100.00 and $88,300.00 per year, depending on experience, location, and employer.

How does a Sr Client Success Manager typically collaborate with sales and product teams to enhance client satisfaction?

A Sr Client Success Manager regularly partners with sales teams to ensure seamless onboarding and to identify upsell or cross-sell opportunities based on client needs. They also work closely with product teams by relaying client feedback, advocating for feature requests, and helping prioritize product improvements that drive customer success. This collaborative approach ensures that the client's voice is heard throughout the organization, leading to stronger relationships and higher satisfaction. Effective communication and alignment between these departments are crucial for proactively addressing challenges and exceeding client expectations.

What are the key skills and qualifications needed to thrive as a Sr Client Success Manager, and why are they important?

To excel as a Sr Client Success Manager, you need a strong background in client relationship management, account strategy, and a proven ability to meet or exceed retention and growth goals, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support ticketing systems, and analytics tools is commonly required. Exceptional communication, problem-solving, and leadership skills help build trust and advocate effectively for client needs. These abilities are crucial for ensuring client satisfaction, driving renewals, and strengthening long-term business partnerships.

What is a Sr Client Success Manager?

Sr Client Success Managers are experienced professionals responsible for building and maintaining strong relationships with key clients to ensure their satisfaction and success with a company's products or services. They act as the main point of contact for clients, addressing their needs, resolving issues, and identifying opportunities for growth or improvement. In addition, they often collaborate with internal teams to deliver solutions and drive client retention, renewals, and overall business growth. Their role is strategic and consultative, requiring strong communication, problem-solving, and project management skills.
What are popular job titles related to Sr Client Success Manager jobs in Kansas? For Sr Client Success Manager jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Sr Client Success Manager jobs in Kansas look for? The top searched job categories for Sr Client Success Manager jobs in Kansas are:
Sr Client Success Manager jobs near you
Infographic showing various Sr Client Success Manager job openings in Kansas as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $74,081 per year, or $35.6 per hour.

Client Success Manager

Propio

Overland Park, KS • On-site

Full-time

Re-posted 16 days ago

Propio rating

6.1

Company rating: 6.1 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

366th of 483 rated business services

Job description

Description:


Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to cutting-edge technology, exceptional support, and collaborative user experiences. We are driven by our passion for innovation, growth, and bridging communication gaps in a diverse world. If you’re passionate about delivering technology-driven solutions and building lasting client relationships while contributing to client growth, Propio could be the ideal place for you.


The Client Success Manager will be responsible for managing a portfolio of accounts, with a primary focus on client retention (50%), supported by sales-based expansion (30%), and client operational support (20%). In this client-facing role, you will build and nurture trusted relationships while proactively identifying opportunities to upsell and expand services. You’ll be instrumental in driving revenue growth through strategic account planning and by helping clients realize the full value of Propio’s solution.


This role is located in our Overland Park, KS office and may require travel up to 20%.


Responsibilities:

  • Serve as the strategic point of contact for a large portfolio of clients, building and maintaining long-term relationships
  • Understand and articulate each client’s needs, objectives, and policies related to effectively position Propio’s services as solutions
  • Establish clear project parameters, quality standards, and communication tactics supporting the development of Client Success Administrators
  • Provide data-driven insights through reporting and analytics to support client engagement, performance improvement, and strategic decision-making
  • Identify and pursue expansion opportunities by upselling additional services and introducing new solutions aligned with client needs
  • Manage cross-functional projects with internal teams to ensure service excellence and operational alignment
  • Lead contract reviews, renewals, and negotiations with a focus on favorable terms, accurate pricing, and added value for the client
  • Maintain detailed documentation of client communications and service records using CRM platforms such as Salesforce
  • Resolve client inquiries related to billing, interpreter services, or quality concerns in a timely and professional manner
  • Act as a Propio ambassador by delivering in-person and virtual client presentations, performance reviews, and training sessions
  • Performs other responsibilities and duties assigned


Requirements:


Qualifications

  • Bachelor’s Degree or equivalent work experience
  • 3+ years of prior account management, client success, or customer-facing experience, preferably in a B2B environment managing a large book of business
  • Demonstrated ability to grow accounts and contribute to revenue targets through upselling or consultative expansion
  • Strong communication (both written and verbal) and interpersonal skills with a customer-first mindset
  • Proven ability to analyze data and deliver insights that drive client action and satisfaction
  • Proficiency of Microsoft Office Suite (Outlook, Word, Excel, Access, PowerPoint); Salesforce and Power BI experience preferred
  • Strong organizational skills and ability to manage multiple priorities with attention to detail
  • Ability to work both independently and within a team to meet deadlines
  • A self-starter who thrives in a fast-paced team-oriented environment



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