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Client Success Manager Jobs in Kansas (NOW HIRING)

Propio

Client Success Manager

Overland Park, KS · On-site

The Client Success Manager will be responsible for managing a portfolio of accounts, with a primary focus on client retention (50%), supported by sales-based expansion (30%), and client operational ...

Propio

Client Success Manager

Overland Park, KS · On-site

The Client Success Manager will be responsible for managing a portfolio of accounts, with a primary focus on client retention (50%), supported by sales-based expansion (30%), and client operational ...

Global Payments, Inc.

Sr Client Success Manager

Lenexa, KS · On-site +1

$75K - $85K/yr

Experience managing a strategic account portfolio with proven client retention success rates * Prior experience in a client facing role, both internal and external, with all levels of stakeholders

Global Payments

Sr Client Success Manager

Lenexa, KS · On-site +1

$75K - $85K/yr

Experience managing a strategic account portfolio with proven client retention success rates * Prior experience in a client facing role, both internal and external, with all levels of stakeholders

cove

Customer Success Manager

Independence, KS · On-site

$90K - $100K/yr

You directly managed onboarding projects for clients and ensured their initial steps in the client ... You know that customer success is an important part of a business strategy and are ready to ...

Auvik Networks

As a Customer Success Manager at Auvik, you'll own the long-term success of a defined book of business, ensuring customers realize meaningful, ongoing value from the Auvik suite of products so they ...

MatrixCare

Customer Success Manager

Overland Park, KS · On-site

$770/wk

The Account Manager will be responsible for relationships with the company's customers to ensure performance improvement, retention, revenue growth and overall customer satisfaction. As a consultant ...

Brightree

Customer Success Manager

Overland Park, KS

The Account Manager will be responsible for relationships with the company's customers to ensure performance improvement, retention, revenue growth and overall customer satisfaction.    As a ...

Auvik Networks

What are we looking for? * 2+ years experience in working with B2B software in client-facing roles (Account management, customer success or business development), building and demonstrating business ...

Resmed

Customer Success Manager

Overland Park, KS · On-site

$770/wk

The Account Manager will be responsible for relationships with the company's customers to ensure performance improvement, retention, revenue growth and overall customer satisfaction. As a consultant ...

ResMed

Customer Success Manager

Overland Park, KS

Customer Experience Manager The primary role of Customer Support function is to provide exceptional customer service, sales and marketing support via different channels of communication. Key ...

ResMed

Customer Success Manager

Overland Park, KS · On-site

$770/wk

The Account Manager will be responsible for relationships with the company's customers to ensure performance improvement, retention, revenue growth and overall customer satisfaction. As a consultant ...

ResMed

Customer Success Manager

Overland Park, KS · On-site

The Account Manager will be responsible for relationships with the company's customers to ensure performance improvement, retention, revenue growth and overall customer satisfaction.    As a ...

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Showing results 1-20

All JobsClient Success Manager JobsClient Success Manager Jobs in Kansas

Client Success Manager information

See Kansas salary details

$29K

$74.1K

$124.9K

How much do client success manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for client success manager in Kansas is $74,081.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,100.00 and $88,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs
What are the most commonly searched types of Client Success jobs in Kansas? The most popular types of Client Success jobs in Kansas are:
What are popular job titles related to Client Success Manager jobs in Kansas? For Client Success Manager jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Client Success Manager jobs in Kansas look for? The top searched job categories for Client Success Manager jobs in Kansas are:
What cities in Kansas are hiring for Client Success Manager jobs? Cities in Kansas with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Kansas as of June 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $74,081 per year, or $35.6 per hour.
Client Success Manager

Client Success Manager

Propio

Overland Park, KS • On-site

Full-time

Posted 16 days ago

Propio rating

7.7

Company rating: 7.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

137th of 426 rated business services

Job description

Description:


Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to cutting-edge technology, exceptional support, and collaborative user experiences. We are driven by our passion for innovation, growth, and bridging communication gaps in a diverse world. If you’re passionate about delivering technology-driven solutions and building lasting client relationships while contributing to client growth, Propio could be the ideal place for you.


The Client Success Manager will be responsible for managing a portfolio of accounts, with a primary focus on client retention (50%), supported by sales-based expansion (30%), and client operational support (20%). In this client-facing role, you will build and nurture trusted relationships while proactively identifying opportunities to upsell and expand services. You’ll be instrumental in driving revenue growth through strategic account planning and by helping clients realize the full value of Propio’s solution.


This role is located in our Overland Park, KS office and may require travel up to 20%.


Responsibilities:

  • Serve as the strategic point of contact for a large portfolio of clients, building and maintaining long-term relationships
  • Understand and articulate each client’s needs, objectives, and policies related to effectively position Propio’s services as solutions
  • Establish clear project parameters, quality standards, and communication tactics supporting the development of Client Success Administrators
  • Provide data-driven insights through reporting and analytics to support client engagement, performance improvement, and strategic decision-making
  • Identify and pursue expansion opportunities by upselling additional services and introducing new solutions aligned with client needs
  • Manage cross-functional projects with internal teams to ensure service excellence and operational alignment
  • Lead contract reviews, renewals, and negotiations with a focus on favorable terms, accurate pricing, and added value for the client
  • Maintain detailed documentation of client communications and service records using CRM platforms such as Salesforce
  • Resolve client inquiries related to billing, interpreter services, or quality concerns in a timely and professional manner
  • Act as a Propio ambassador by delivering in-person and virtual client presentations, performance reviews, and training sessions
  • Performs other responsibilities and duties assigned


Requirements:


Qualifications

  • Bachelor’s Degree or equivalent work experience
  • 3+ years of prior account management, client success, or customer-facing experience, preferably in a B2B environment managing a large book of business
  • Demonstrated ability to grow accounts and contribute to revenue targets through upselling or consultative expansion
  • Strong communication (both written and verbal) and interpersonal skills with a customer-first mindset
  • Proven ability to analyze data and deliver insights that drive client action and satisfaction
  • Proficiency of Microsoft Office Suite (Outlook, Word, Excel, Access, PowerPoint); Salesforce and Power BI experience preferred
  • Strong organizational skills and ability to manage multiple priorities with attention to detail
  • Ability to work both independently and within a team to meet deadlines
  • A self-starter who thrives in a fast-paced team-oriented environment



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