ZipRecruiter

Log In

1

Client Success Associate Jobs in Kansas (NOW HIRING)

Public Consulting Group

Client Service Associate 1

Topeka, KS · On-site

$13.75 - $18.75/hr

Client Success Associates are integral members of PCG's Northwest Education Team; the specific focus of this role will be supporting web-based case management software, primarily for Special ...

Nelnet

Customer Success Manager- CampusGuard

Topeka, KS · On-site

$75K - $85K/yr

Lead the end-to-end client success lifecycle, including onboarding, success planning, ongoing ... Nelnet is committed to providing a welcoming and respectful workplace where all associates have the ...

Acxiom

Expert Services Partner

Topeka, KS · On-site

Communicate clearly across stakeholders and influence internal priorities to support client success ... At Acxiom, our values begin with our associates, who are the single most important driver of our ...

Be Ventures

Wealth Associate - Trading

Salina, KS · On-site

Join Be Wealth as a Wealth Associate and play a vital role in empowering clients to achieve secure ... to client success through both operational excellence and investment insights. You will work ...

KEATING

Wealth Management Internship

Manhattan, KS · On-site

$15/hr

... client relationships, and financial planning workflows across Keating & Associates. The Keating ... success and organizational growth. Education * Junior standing or higher, currently pursuing a ...

next page

Showing results 1-20

All JobsClient Success Associate JobsClient Success Associate Jobs in Kansas

Client Success Associate information

See Kansas salary details

$16.5K

$47.3K

$82.9K

How much do client success associate jobs pay per year?

As of Jun 30, 2026, the average yearly pay for client success associate in Kansas is $47,260.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,900.00 and $58,400.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate, and why are they important?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in Kansas? The most popular types of Client Success jobs in Kansas are:
What are popular job titles related to Client Success Associate jobs in Kansas? For Client Success Associate jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Client Success Associate jobs in Kansas look for? The top searched job categories for Client Success Associate jobs in Kansas are:
What cities in Kansas are hiring for Client Success Associate jobs? Cities in Kansas with the most Client Success Associate job openings:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Kansas as of June 2026, with employment types broken down into 71% Full Time, 19% Part Time, 1% Temporary, and 9% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $47,260 per year, or $22.7 per hour.

Client Success Coordinator

McBee Associates

Overland Park, KS • On-site

Full-time

Posted 6 days ago

Key responsibilities

  • Serve as the client's main point of contact for business relationship activities including implementation, training, adoption initiatives, integration, contract maintenance, renewals, and providing product knowledge.

  • Conduct proactive client business reviews, data research, monitoring and outreach to identify and resolve barriers to satisfaction and retention.

  • Maintain data integrity in CRM and support ticketing systems through ongoing data cleanup, documentation, management, and billing.

Job description

About Netsmart

At Netsmart, improving care delivery isn't just our aspiration; it's our passion!


For more than 50 years, we've been a healthcare software company developing technology and providing services in behavioral health, human services, and post-acute markets. We collaborate with organizations and partner with our clients across the care spectrum to anticipate challenges, identify obstacles, and recognize new opportunities as healthcare evolves. We continuously strive to advance our Netsmart technologies and offerings beyond the EHR by embracing new technology trends that empower healthcare professionals to provide the best possible care.

Position Overview:

The Client Success Coordinator is responsible for managing and growing relationships with new and existing clients, serving as the primary point of contact to drive successful adoption, utilization, and overall client experience. This role partners cross-functionally to address client needs, remove barriers, and identify opportunities to expand value through Netsmart solutions and services.

Responsibilities

  • Serve as the client's main point of contact for business relationship activities to include implementation, ongoing training, adoption or enhancement initiatives, integration, contract maintenance and renewals, and ongoing industry and product knowledge.

  • Conduct proactive client business reviews, data research, monitoring and outreach to identify and resolve barriers to satisfaction and retention.

  • Leverage existing strategies to create marketing and sales plans for clients, prospects and client segments. Perform platform demos for potential new clients in coordination with other Netsmart teams

  • Effectively communicate solution offerings, technology, and consulting services and identify opportunities to up-sell and expand client portfolio for total client value and foster healthy client relationships

  • Interface and advocate for the client through collaboration across sales, professional services, product management and development teams to resolve current challenges and identify future solutions. Manage escalations and projects with the client as needed. Maintain data integrity in CRM and/or support ticketing systems through ongoing data cleanup, documentation, management, and billing

  • Develop industry, regulatory, and competitive knowledge and expertise as well as familiar with best practices within assigned clients.

Qualifications
Required

  • Bachelor's degree of equivalent work experience

  • At least 1 year sales, implementation, support or product management related work experience on a SaaS product

  • Proficient in Microsoft Office with advanced Excel skills

  • Effective and efficient communication skills and be able to organize, prioritize and schedule a high workload

  • Demonstrated analytical and problem-solving abilities

  • Strong collaborative skills

  • Communicate effectively with various audiences through clarification, understanding of complex problems, and presentation skills

Preferred

  • Sales, implementation, support or product management related work experience on assigned SaaS product

  • Health care information technology (HCIT) solution strategy or consulting work experience

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart's sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart's third party screening provider.

If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.

All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.

Netsmart's Job Applicant Privacy Notice may be found here.

Apply