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Client Success Associate Jobs in Kansas (NOW HIRING)

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Client Support Technician

Overland Park, KS · On-site

$21.25 - $29.25/hr

Identify technical, operational, and organizational issues that impede product success. Suggest ... or equivalent OR Associate/Bachelors degree in IT or a related field preferred * Experience ...

Propio

Client Support Technician

Overland Park, KS · On-site

$21.25 - $29.25/hr

Identify technical, operational, and organizational issues that impede product success. Suggest ... or equivalent OR Associate/Bachelors degree in IT or a related field preferred * Experience ...

Ascend Learning

Solutions Consultant

Leawood, KS · On-site +1

... client success culture through feedback * Collaborate with Sales, Marketing, and Product teams ... Associate or Bachelor's degree in related field preferred, High School Diploma or GED required ...

Audacy, Inc.

Sales Associate (Pipeline)

Mission, KS · Hybrid

$13 - $17.75/hr

... success as a media and audio sales professional. Audacy offers employees who are eligible for ... Client Relationship Management * Deliver "white glove" service to advertisers through proactive ...

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All JobsClient Success Associate JobsClient Success Associate Jobs in Kansas

Client Success Associate information

See Kansas salary details

$16.5K

$47.3K

$82.9K

How much do client success associate jobs pay per year?

As of Jun 9, 2026, the average yearly pay for client success associate in Kansas is $47,260.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,900.00 and $58,400.00 per year, depending on experience, location, and employer.

What is a client success associate?

A client success associate is a professional responsible for managing client relationships, ensuring customer satisfaction, and helping clients achieve their goals with a company's products or services. They often communicate via phone, email, or chat, and may use customer relationship management (CRM) tools to track interactions and outcomes.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate, and why are they important?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in Kansas? The most popular types of Client Success jobs in Kansas are:
What are popular job titles related to Client Success Associate jobs in Kansas? For Client Success Associate jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Client Success Associate jobs in Kansas look for? The top searched job categories for Client Success Associate jobs in Kansas are:
What cities in Kansas are hiring for Client Success Associate jobs? Cities in Kansas with the most Client Success Associate job openings:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Kansas as of June 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,260 per year, or $22.7 per hour.
Solution Support Representative

Solution Support Representative

Netsmart Technologies, Inc.

Overland Park, KS • On-site

$16.25 - $21/hr

Full-time

Posted 25 days ago

Netsmart rating

8.3

Company rating: 8.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

37th of 203 rated it services

Job description

About Netsmart
At Netsmart, improving care delivery isn't just our aspiration; it's our passion!
For more than 50 years, we've been a healthcare software company developing technology and providing services in behavioral health, human services, and post-acute markets. We collaborate with organizations and partner with our clients across the care spectrum to anticipate challenges, identify obstacles, and recognize new opportunities as healthcare evolves. We continuously strive to advance our Netsmart technologies and offerings beyond the EHR by embracing new technology trends that empower healthcare professionals to provide the best possible care.
Position Overview:
We're looking for a Solution Support Representative to serve as the first point of contact for clients experiencing technical or solution-related issues. This role is ideal for someone who enjoys problem solving, providing excellent customer support, and collaborating with cross functional teams to ensure client success.
Responsibilities
  • Provide first point of contact support for clients reporting technical or solution issues.
  • Diagnose and resolve standard client questions or problems over the telephone or internet.
  • Document inbound support requests and ensure proper notation of client problems or issues.
  • Attend required training and consume materials to ensure you can correctly respond to client questions.
  • Transfer issues that require more detailed analysis to more experienced associates.
  • Collaboration with internal and external stakeholder to resolve or progress client issues forward.

Qualifications
Required
  • Associate degree or equivalent relevant work experience

Preferred
  • At least 1 year of customer service experience.
  • Healthcare solution support experience
  • Healthcare clinical workflow experience
  • Strong documentation and data gathering skills

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.
Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart's sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart's third party screening provider.
If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.
All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.
Netsmart's Job Applicant Privacy Notice may be found here.

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