Client Success Associate Jobs in Kansas (NOW HIRING)

Job Title: Sales Associate

Department: Sales

Reporting To: Sales Manager

Employment Type: Full-Time

Work Arrangement: Onsite/Hybrid

Job Description:

Sales Associate Job Description 

Audacy Kansas City has an entry level opportunity for a Sales Associate! 

Audacy is a scaled, leading multi-platform audio content and entertainment company differentiated by its exclusive, premium audio content. Audacy operates one of the country's two scaled radio broadcasting groups with leading positions across the country's largest markets, as well as one of the country's largest podcast networks and the Audacy direct-to-consumer streaming platform.

Audacy is looking for sales professionals ready to lead in the evolution of audio. As a member of Audacy's group of Sales Associates, you will receive an immersive training and development experience to ensure success as a media and audio sales professional.  

Audacy offers employees who are eligible for benefits with a comprehensive benefits package which includes: a health care coordinator, medical, dental, vision, mental health, telemedicine, flexible spending accounts, health savings account, disability, life insurance, critical illness, hospital indemnity, accident insurance, paid time off (sick, flex-time away/vacation days, personal, parental, volunteer), 401(k) retirement plan, legal assistance, life assistance program, identity theft protection, discounted home and auto insurance, and pet insurance.

This is a pipeline posting. We are always on the lookout for Sales Associates to join our dynamic team. While we may not have an immediate opening, we are continuously building a pipeline of talented individuals who are interested in becoming a part of our organization when opportunities arise. By submitting your application, you will become part of our talent pool. When we have a hiring need that matches your profile, we will reach out to you directly to discuss the opportunity. We appreciate your interest in joining our team and look forward to reviewing your application. Positions can be located in any of our top 35 markets across the country.

Key Responsibilities

Sales Development & Training

• Engage in a comprehensive training program focused on understanding our products and services, as well as the dynamics of the media business from a sales perspective.

• Qualify and prospect new clients throughout your territory to generate new advertisers for Audacy.   

• Meet assigned monthly/quarterly sales benchmarks including lead generation, client calls and other benchmarks.
• Conduct research to support sales efforts, including identifying potential clients,  and understanding market trends, and make recommendations during sales meetings.

Client Relationship Management

• Deliver "white glove" service to advertisers through proactive communication and clear expectation setting.
• Serve as the internal subject matter expert on assigned clients, identifying potential risks and opportunities.
• Manage all post-sale correspondence with clients and creative stakeholders.
• Monitor and convey production timelines, managing expectations for closed campaigns.
• Lead internal and external pre-sale and post-sale kickoff calls to ensure alignment and execution.

Campaign Execution & Performance

• Collaborate with Campaign Management to ensure optimal campaign delivery and performance.
• Present performance reports, including delivery status, optimization insights, and program recommendations (mid-campaign and wrap reports).
• Work with Marketing to develop detailed wrap reports highlighting key metrics and outcomes.
• Work with Planning on re-allocations while staying aligned with client preferences and objectives.

Internal Collaboration & Project Management

• Lead internal strategy calls to coordinate cross-functional efforts and deliver strong client solutions.
• Liaise with internal creative and execution teams to meet client expectations and deadlines.

Required & Preferred:

• Requires 4-year degree; Marketing, Business or Communications preferred or equivalent work experience
• Previous experience in sales, customer service, or a related field is preferred
• Excellent verbal and written communication skills are essential for effectively interacting with customers and team members
• Presentation and Public speaking skills 
• Solutions orientated / problem-solving skills
• A strong customer service orientation with the ability to build rapport and maintain positive relationships with clients
• Basic understanding of the advertising ecosystem 
• Ability to collaborate and work effectively as part of a team, supporting senior sales staff and contributing to overall team goals
• Strong organizational skills to manage tasks efficiently, prioritize workload, and meet deadlines
• Flexibility to adapt to changing situations and willingness to learn new skills and processes
• Microsoft and Google Product experience
• Ability to work outside standard work hours to attend client events and off-sites 
• A valid driver's license, satisfactory completion of a motor vehicle record check, and, if the position requires use of the applicant's own vehicle, proof of insurance, is required

Please be aware that Audacy will never ask you to send money at any point during the hiring process. Communication from legitimate Audacy representatives will only come from email addresses ending in @audacy.com. If you receive any suspicious requests or communications, please verify their authenticity before responding.

Audacy is a leading audio content and entertainment company. As champions of audio, we connect with people in the moments that matter - delivering trusted local news, passionate sports and your favorite music across 220+ radio stations, premium podcasts, live events and digital experiences that reach more than 200 million listeners every month.We create compelling content, foster deeply engaged audiences and deliver outcomes that matter for advertisers. Learn more at www.audacyinc.com and join the conversation on LinkedIn, X, Facebook and Instagram.

Audacy is an Equal Opportunity Employer. Audacy affords equal employment opportunity to qualified individuals regardless of their race, color, religion or religious creed, sex/gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, ancestry, age (over 40), physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or other classification protected by applicable federal, state, or local law, and to comply with all applicable laws and regulations. Consistent with our commitment to equal employment opportunity, we provide reasonable accommodations to qualified individuals with disabilities who need assistance in applying electronically for a position with Audacy, unless doing so would impose an undue hardship. To request a reasonable accommodation for this purpose, please call 1-610-660-5614. Please note that this phone number is to be used solely to request an accommodation with respect to the online application process. Calls for any other reason will not be returned. Reasonable accommodation requests are considered on a case-by-case basis.