The Director, Client Support is responsible for providing strategic leadership within the client ... Demonstrated success influencing cross-functional stakeholders and driving outcomes across product ...
The Director, Client Support is responsible for providing strategic leadership within the client ... Demonstrated success influencing cross-functional stakeholders and driving outcomes across product ...
Director, Client Support
Overland Park, KS · On-site
$2.5K/yr
The Director, Client Support is responsible for providing strategic leadership within the client ... Demonstrated success influencing cross-functional stakeholders and driving outcomes across product ...
Director, Client Support
Overland Park, KS · On-site
$2.5K/yr
The Director, Client Support is responsible for providing strategic leadership within the client ... Demonstrated success influencing cross-functional stakeholders and driving outcomes across product ...
The role builds our client success practice from the ground up, starting with one direct report and an assigned subscription book. Retention comes first. SkillPath keeps too few of the clients it has ...
The role builds our client success practice from the ground up, starting with one direct report and an assigned subscription book. Retention comes first. SkillPath keeps too few of the clients it has ...
Client Data Strategist
Leawood, KS · On-site
This role reports to the Sr. Director, Product & Data Strategy. You'll work closely with Sales, Client Success, our Sales Engineer, and our Lead Data Product Manager, translating client needs and ...
Client Data Strategist
Leawood, KS · On-site
This role reports to the Sr. Director, Product & Data Strategy. You'll work closely with Sales, Client Success, our Sales Engineer, and our Lead Data Product Manager, translating client needs and ...
Client Data Strategist
Leawood, KS · On-site
This role reports to the Sr. Director, Product & Data Strategy. You'll work closely with Sales, Client Success, our Sales Engineer, and our Lead Data Product Manager, translating client needs and ...
Client Data Strategist
Leawood, KS · On-site
This role reports to the Sr. Director, Product & Data Strategy. You'll work closely with Sales, Client Success, our Sales Engineer, and our Lead Data Product Manager, translating client needs and ...
Client Success Manager B2B Accounts
Overland Park, KS · On-site
$60K/yr
Job Summary We are seeking a Client Success Manager B2B Accounts for temp-to-hire opportunities ... direct impact. Key Responsibilities - Manage an assigned portfolio of B2B client accounts and ...
Quick apply
Client Success Manager B2B Accounts
Overland Park, KS · On-site
$60K/yr
Job Summary We are seeking a Client Success Manager B2B Accounts for temp-to-hire opportunities ... direct impact. Key Responsibilities - Manage an assigned portfolio of B2B client accounts and ...
Client Partner - Key
Topeka, KS · On-site
$280K/yr
Enterprise Client Success Status: Full-Time Exempt Reports to: Managing Director, Key Accounts Location: Remote - Anywhere in the contiguous United States Compensation: Anticipated compensation for ...
New
Client Partner - Key
Topeka, KS · On-site
$280K/yr
Enterprise Client Success Status: Full-Time Exempt Reports to: Managing Director, Key Accounts Location: Remote - Anywhere in the contiguous United States Compensation: Anticipated compensation for ...
New
Client Services Director
Coffeyville, KS · On-site
$90 - $120/hr
... success. At HUB, we believe in investing in the future of our employees, and provide continuous ... The Client Service Director(Manager) oversees the day-to-day functions of department(s) and/or ...
Client Services Director
Coffeyville, KS · On-site
$90 - $120/hr
... success. At HUB, we believe in investing in the future of our employees, and provide continuous ... The Client Service Director(Manager) oversees the day-to-day functions of department(s) and/or ...
Demand Generation Director
Baldwin, KS · On-site +1
C lient Success is Our Success, H ungry for the Journey, O wnership Thinking, P assionate Problem ... client expansion. This role is responsible for building a modern demand generation engine within a ...
New
Demand Generation Director
Baldwin, KS · On-site +1
C lient Success is Our Success, H ungry for the Journey, O wnership Thinking, P assionate Problem ... client expansion. This role is responsible for building a modern demand generation engine within a ...
New
Client Account Manager
Topeka, KS · On-site
$55 - $75/hr
Accurate and timely submission of internal reports and required paperwork to management as directed ... customer success, sales, or a related field. * Must have the desire to succeed and have a ...
Client Account Manager
Topeka, KS · On-site
$55 - $75/hr
Accurate and timely submission of internal reports and required paperwork to management as directed ... customer success, sales, or a related field. * Must have the desire to succeed and have a ...
Client Account Manager
Topeka, KS · On-site
Accurate and timely submission of internal reports and required paperwork to management as directed ... customer success, sales, or a related field. * Must have the desire to succeed and have a ...
Client Account Manager
Topeka, KS · On-site
Accurate and timely submission of internal reports and required paperwork to management as directed ... customer success, sales, or a related field. * Must have the desire to succeed and have a ...
Client Account Manager
Topeka, KS · On-site
Accurate and timely submission of internal reports and required paperwork to management as directed ... customer success, sales, or a related field. * Must have the desire to succeed and have a ...
Quick apply
Client Account Manager
Topeka, KS · On-site
Accurate and timely submission of internal reports and required paperwork to management as directed ... customer success, sales, or a related field. * Must have the desire to succeed and have a ...
Client Account Manager
Topeka, KS · On-site
$60 - $85/hr
Accurate and timely submission of internal reports and required paperwork to management as directed ... customer success, sales, or a related field. * Must have the desire to succeed and have a ...
Client Account Manager
Topeka, KS · On-site
$60 - $85/hr
Accurate and timely submission of internal reports and required paperwork to management as directed ... customer success, sales, or a related field. * Must have the desire to succeed and have a ...
PYA is seeking an experienced, relationship-driven Healthcare Business Development Senior Director ... Work with industry leaders who are committed to professional growth and client success
Quick apply
PYA is seeking an experienced, relationship-driven Healthcare Business Development Senior Director ... Work with industry leaders who are committed to professional growth and client success
Mid-Market Client Partner
Topeka, KS · On-site
Enterprise Client Success Status: Full-Time Exempt Reports to: Managing Director, Major Accounts Location: Remote - Anywhere in the contiguous United States Compensation: Anticipated compensation for ...
Mid-Market Client Partner
Topeka, KS · On-site
Enterprise Client Success Status: Full-Time Exempt Reports to: Managing Director, Major Accounts Location: Remote - Anywhere in the contiguous United States Compensation: Anticipated compensation for ...
Client Services Associate
Lenexa, KS · On-site
Director of Client Services and Partner Responsibilities: * Client Experience & Office Presence ... Support referral and client care initiatives Success looks like: * Partner is freed up to focus on ...
Client Services Associate
Lenexa, KS · On-site
Director of Client Services and Partner Responsibilities: * Client Experience & Office Presence ... Support referral and client care initiatives Success looks like: * Partner is freed up to focus on ...
Client Services Associate
Lenexa, KS · On-site
Director of Client Services and Partner Responsibilities: * Client Experience & Office Presence ... Support referral and client care initiatives Success looks like: * Partner is freed up to focus on ...
Client Services Associate
Lenexa, KS · On-site
Director of Client Services and Partner Responsibilities: * Client Experience & Office Presence ... Support referral and client care initiatives Success looks like: * Partner is freed up to focus on ...
Director of Client Services and Partner Responsibilities: * Client Experience & Office Presence ... Support referral and client care initiatives Success looks like: * Partner is freed up to focus on ...
Quick apply
Director of Client Services and Partner Responsibilities: * Client Experience & Office Presence ... Support referral and client care initiatives Success looks like: * Partner is freed up to focus on ...
Associate Client Solutions Director - Automation
$67.31 - $84.13/hr
Our success is enabled by our world-class management consulting, delivery excellence and ... The Associate Client Solutions Director is the primary point of contact for the customer throughout ...
Associate Client Solutions Director - Automation
$67.31 - $84.13/hr
Our success is enabled by our world-class management consulting, delivery excellence and ... The Associate Client Solutions Director is the primary point of contact for the customer throughout ...
Our success is enabled by our world-class management consulting, delivery excellence and ... The Associate Client Solutions Director is the primary point of contact for the customer throughout ...
Our success is enabled by our world-class management consulting, delivery excellence and ... The Associate Client Solutions Director is the primary point of contact for the customer throughout ...
Director Client Success information
What is the difference between Director Client Success vs Customer Success Manager?
| Aspect | Director Client Success | Customer Success Manager |
|---|---|---|
| Responsibilities | Oversees multiple client accounts, develops strategies, manages teams, and ensures overall client satisfaction at a strategic level. | Manages individual client accounts, provides support, onboarding, and ensures client retention on a day-to-day basis. |
| Required Credentials | Bachelor's degree, experience in client success, leadership skills, and often industry-specific certifications. | Bachelor's degree, experience in customer service or success, strong communication skills. |
| Work Environment | Leadership role within a team, often in an office setting, collaborating with sales, marketing, and product teams. | Client-facing role, working directly with customers, often in an office or remote setting. |
The main difference between a Director Client Success and a Customer Success Manager lies in scope and responsibility. The Director focuses on strategic oversight and team management, while the Customer Success Manager handles individual client relationships. Both roles require relevant experience and industry knowledge, but the Director role involves higher-level planning and leadership.
What are the most commonly searched types of Client Success jobs in Kansas?
The most popular types of Client Success jobs in Kansas are:
What job categories do people searching Director Client Success jobs in Kansas look for?
The top searched job categories for Director Client Success jobs in Kansas are:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 13 days ago
WellSky rating
7.3
Based on 10 frontline employees who took The Breakroom Quiz
180th of 247 rated software companies
Job description
The Director, Client Support is responsible for providing strategic leadership within the client support organization. The scope of this job focuses on innovation, cross-functional collaboration, and delivery of seamless client experience that align with WellSky's business goals.
Key Responsibilities:
Required Qualifications:
Preferred Qualifications:
Job Expectations:
WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.
Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:
WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.
Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.
Data Privacy Notice for Job Applicants and Teammates
Key Responsibilities:
- Define and execute the vision and strategy for the client support organization.
- Partner with senior leadership to align support operations with business objectives and client needs.
- Drive strategic initiatives to improve client satisfaction, reduce escalations, and enhance operational efficiency.
- Oversee the development of scalable processes, systems, and tools to support growth and client needs.
- Build and maintain strong relationships with internal stakeholders to influence solution, engineering, and operational decisions.
- Lead and mentor managers by developing the next generation of client support leaders.
- Represent the client support function in executive-level discussions and decisions.
- Perform other job duties as assigned.
Required Qualifications:
- Bachelor's Degree or equivalent work experience
- At least 4-5 years of relevant management experience
- At least 8-10 years of relevant work experience
Preferred Qualifications:
- Experience leading client support teams serving government healthcare programs, public health organizations, or government-affiliated healthcare agencies
- Experience leading AI-enabled customer support transformations, including chatbot, voice agent, or self-service technologies
- Demonstrated success influencing cross-functional stakeholders and driving outcomes across product, engineering, and operations teams without direct authority
- Experience within healthcare technology, SaaS, or enterprise software environments
Job Expectations:
- Willing to work additional or irregular hours as needed
- Must work in accordance with applicable security policies and procedures to safeguard company and client information
- Must be able to sit and view a computer screen for extended periods of time
WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.
Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:
- Excellent medical with Rx, dental, and vision benefits
- Mental Health support through EAP
- Generous paid time off, plus 13 paid holidays
- 100% vested 401(K) retirement plans
- Educational assistance up to $2500 per year
WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.
Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.
Data Privacy Notice for Job Applicants and Teammates
About WellSky
Sourced by ZipRecruiter
Industry
Software development
Company size
1,001 - 5,000 Employees
Headquarters location
Overland Park, KS, US
Year founded
1980