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Client Success Manager Jobs in Topeka, KS (NOW HIRING)

The Palmer Group

Customer Success Manager

Topeka, KS · On-site

The Customer Success Manager plays a key role in building strong customer relationships, driving ... Experience supporting and growing client relationships in customer-focused, account coordination ...

SHI GmbH

Customer Success Manager - VMware

Topeka, KS · On-site

Job Summary The Customer Success Manager - VMware is responsible for onboarding customers, guiding them through their product or service lifecycle, and ensuring retention and growth through strategic ...

EDB

Principal Customer Success Manager

Topeka, KS · On-site

For more information, visit www.enterprisedb.com As EDB Principal Customer Success Manager (CSM), you will be at the forefront of our customer-centric strategy, ensuring our customers are achieving ...

iCIMS

Senior Manager, Customer Success

Topeka, KS · On-site

Job Overview The Senior Manager, Customer Success is responsible for leading and scaling high-performing Customer Success teams that drive customer adoption, retention, value realization, and overall ...

Public Consulting Group

Client Service Associate 1

Topeka, KS · On-site

$13.75 - $18.75/hr

Client Success Associates will be responsible for managing, maintaining, and growing client relationships with local education agency (school district) and/or state agency stakeholders. This will be ...

Franklin Covey

Mid-Market Client Partner

Topeka, KS · On-site

Enterprise Client Success Status: Full-Time Exempt Reports to: Managing Director, Major Accounts Location: Remote - Anywhere in the contiguous United States Compensation: Anticipated compensation for ...

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Client Success Manager information

See Topeka, KS salary details

$30.6K

$78.2K

$131.8K

How much do client success manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for client success manager in Topeka, KS is $78,171.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $93,200.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What job categories do people searching Client Success Manager jobs in Topeka, KS look for?

The top searched job categories for Client Success Manager jobs in Topeka, KS are:

What cities near Topeka, KS are hiring for Client Success Manager jobs?

Cities near Topeka, KS with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Topeka, KS as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $78,171 per year, or $37.6 per hour.

Customer Success Manager

The Palmer Group

Topeka, KS • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

The Customer Success Manager plays a key role in building strong customer relationships, driving account growth, and ensuring a seamless experience from initial inquiry through product delivery. In this position, you will serve as a trusted advisor, collaborate across teams to meet customer needs, and help maximize customer satisfaction and profitability while managing multiple projects and priorities. If you're a relationship-focused professional who thrives in a fast-paced environment and is passionate about delivering exceptional customer experiences, apply now!
Work Model:

  • On-site
What You Will Do:
  • Develop and strengthen customer partnerships by serving as a trusted resource and primary point of contact
  • Drive organic account growth by identifying new opportunities while supporting customer satisfaction and overall account performance
  • Oversee customer projects from initial quote and product development through production and final delivery
  • Process and coordinate orders, including entry, updates, tracking, and expedited requests to ensure timely fulfillment
  • Respond to customer questions and support requests, including quotations, product samples, returns, and issue resolution
  • Partner with cross-functional teams to ensure customer requirements are met and expectations are exceeded
  • Review account performance metrics, inventory levels, pricing activity, and open-order status to support business objectives
  • Represent the company through customer visits, industry events, and travel to operational facilities as needed
  • Provide guidance to Customer Account Specialists while supporting process enhancements and maintaining documentation standards
What You Will Need to Be Successful:
  • Experience supporting and growing client relationships in customer-focused, account coordination, or service-driven environments
  • Exceptional interpersonal and communication abilities with a talent for building trust and fostering strong partnerships
  • Highly organized with the capacity to oversee multiple customer accounts, projects, and competing priorities simultaneously
  • Resourceful and proactive problem solver who can navigate challenges while maintaining a high level of accuracy and attention to detail
  • Exposure to manufacturing, industrial, logistics, or supply chain operations is advantageous
  • Ability to collaborate effectively across departments to deliver outstanding customer experiences and business results
Benefits Overview:
  • Medical, dental, and vision insurance
  • 401K
  • PTO

Interested and qualified candidates can contact Joye Moore at (515) 225-7000 or email jmoore@thepalmergroup.com.

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