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Customer Success Associate Remote Jobs in Topeka, KS

Liveops

Remote Customer Service Representative

Topeka, KS · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

University of Kansas

Research Associate

Lawrence, KS · On-site +1

... success. We foster a culture of care where each person is valued. When people feel a true sense of ... Due to complex state employment laws, the University of Kansas may be unable to hire fully remote ...

New

HR Partners

Education Manager

Topeka, KS · On-site +1

Demonstrated success working independently in a remote or hybrid environment. * Proficiency in ... CRM/database systems. * Valid driver's license, reliable transportation, and ability to travel ...

New

Hitachi Careers

Public Relations Associate

Topeka, KS · Remote

Our resilient, high-performance data infrastructure means that customers - from banks to theme ... Location for this position is remote. What You Will be Doing *Drive Hitachi Vantara's PR programs ...

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All JobsCustomer Success Associate JobsCustomer Success Associate Remote JobsCustomer Success Associate Remote Jobs in Topeka, KS

Customer Success Associate Remote information

See Topeka, KS salary details

$17.4K

$49.9K

$87.5K

How much do customer success associate remote jobs pay per year?

As of Aug 23, 2026, the average yearly pay for customer success associate remote in Topeka, KS is $49,869.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,800.00 and $61,600.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate (Remote) is a professional who works from a remote location to help customers achieve their goals with a company's products or services. Their responsibilities often include onboarding new clients, providing support, addressing customer concerns, and ensuring satisfaction to promote retention and loyalty. They act as a bridge between the customer and the company, helping to solve problems and providing guidance. Effective communication and problem-solving skills are essential in this role. Working remotely allows greater flexibility but also requires strong self-motivation and time management.

What skills and qualifications are needed to thrive as a customer success associate?

To thrive as a Customer Success Associate (Remote), you need strong problem-solving abilities, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce or HubSpot, as well as proficiency in communication and support platforms, is typically required. Outstanding interpersonal skills, adaptability, and proactive communication set top performers apart in this role. These skills ensure customers receive effective support and build loyalty, driving retention and satisfaction in a virtual environment.

How does a customer success associate working remotely typically collaborate with other teams to resolve client issues?

As a remote Customer Success Associate, collaboration with teams such as Sales, Product, and Support is often conducted through digital communication tools like Slack, Zoom, or project management platforms. You’ll regularly coordinate with these departments to gather information, escalate technical issues, and ensure customer concerns are thoroughly addressed. Effective communication and timely follow-ups are essential, as remote work relies heavily on clear documentation and proactive updates. Building strong virtual relationships with colleagues helps streamline the resolution process and enhances the overall customer experience.

What is the difference between Customer Success Associate Remote vs Customer Support Specialist?

AspectCustomer Success Associate RemoteCustomer Support Specialist
Primary FocusBuilding long-term customer relationships and ensuring product adoptionHandling technical issues and resolving customer inquiries
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentRemote, collaborative with sales and success teamsRemote or on-site, technical support teams
Common CertificationsCustomer success or account management certificationsTechnical support or IT certifications

While both roles involve customer interaction, a Customer Success Associate Remote focuses on fostering ongoing relationships and ensuring customer satisfaction, whereas a Customer Support Specialist primarily addresses technical issues and troubleshooting. Understanding these differences helps candidates choose the role that aligns with their skills and career goals.

What are the most commonly searched types of Customer Success Remote jobs in Topeka, KS?

The most popular types of Customer Success Remote jobs in Topeka, KS are:

What job categories do people searching Customer Success Associate Remote jobs in Topeka, KS look for?

The top searched job categories for Customer Success Associate Remote jobs in Topeka, KS are:

What cities near Topeka, KS are hiring for Customer Success Associate Remote jobs?

Cities near Topeka, KS with the most Customer Success Associate Remote job openings:

Customer Success Associate Remote jobs near you

Medicaid Call Center Associate - Remote

Conduent, Inc.

Topeka, KS • On-site, Remote

$16.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Conduent rating

6.1

Company rating: 6.1 out of 10

Based on 189 frontline employees who took The Breakroom Quiz

36th of 72 rated call and contact centers

Job description


Remote Medicaid Call Center Associate Kansas
Class starts 10/5/26
Must include a resume when applying
This position is remote - must reside in Kansas
Hours of Operation: 8 am - 7 pm CST (8- hours shifts)
Possible shifts - will be determined at the end of training based on business needs and are subject to change
Shifts - 8:00am - 4:30pm
8:30am - 5:00pm
9:00am - 5:30pm
10:30am - 7:00pm
Training is remote M-F 8:00am - 4:30pm - approx 7 weeks long. Training will be done remotely via video. Must have camera on during training
Class Starts: Early October - No time off during training period
Equipment will be provided - must have dedicated workspace free of interruptions
Must have Internet speeds of 10mpbs upload -50mpbs download
Wage:
  • Customer Experience Associate III $16.25/hr, which may be below your state's minimum wage. Please take this into consideration when applying.
  • Customer Experience Associate III Bilingual - $16.75/hr, which may be below your state's minimum wage. Please take this into consideration when applying.

Benefits
  • Health benefits (medical, dental, vision) are available on the first day of employment.
  • Paid time off is accrued after 180 days (about 6 months) of employment.

Job Description:
As part of the KanCare Clearinghouse Program, the Customer Service Representative (CSR) will provide quality customer service in the KanCare Contact Center. The position is responsible for gathering thorough documentation and entering information into various systems
Essential duties may include, but are not limited to:
  • Dedicated and trained specifically for supporting KDHE's programs, systems, policies, and procedures
  • Answers questions about the eligibility process and provides general program information for Family Medical and E&D/LTC Programs
  • Responds to calls courteously, accurately, and concisely
  • Provides a high-quality customer service and focuses on the accuracy of information provided
  • Evaluates information received through a phone contact and asks appropriate follow-up questions, solicits additional information, and evaluates the potential impact of the information provided
  • Use standard technology: telephones, e-mail, and web browsers
  • Maintain with up-to-date knowledge of regulations, policies, and guidelines
  • Complete all assigned training as necessary

Minimum Qualifications/Experience
  • High School diploma or GED equivalent; post-secondary education preferred
  • Minimum of six (6) months' experience in customer service

Preferred Skills or Knowledge:
  • Minimum of six (6) months' experience in Family Medical Medicaid eligibility
  • Knowledge of Medicaid and managed care programs
  • Bilingual Spanish/English with the ability to speak and read both languages fluently.
  • Strong computer skills with the ability to maneuver in complex software systems
  • MS Office, Outlook, and Internet usage experience
  • Active listening skills
  • Customer orientated
  • Ability to adapt/respond to different types of characters
  • Able to multi-task, prioritize, and manage time effectively
  • Must possess good interpersonal and communication skills both verbally and in writing including knowledge of basic grammar, spelling & punctuation
  • Excellent data entry skills the ability to type 30 words per minute accurately
  • Willingness to work part of a team
  • Maintain the integrity and confidentiality of all records and communications
  • Internet Speed: upload 10 mbps download 50 mbps
  • All other duties as assigned.

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.25.
About Us
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
About the Team
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

What Conduent employees say

Pay

Benefits

Hours and flexibility

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About Conduent

Sourced by ZipRecruiter

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Florham Park, NJ, US

Year founded

2017

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