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Success Manager Jobs in Topeka, KS (NOW HIRING)

The Palmer Group

Customer Success Manager

Topeka, KS · On-site

The Customer Success Manager plays a key role in building strong customer relationships, driving account growth, and ensuring a seamless experience from initial inquiry through product delivery. In ...

SHI GmbH

Customer Success Manager - VMware

Topeka, KS · On-site

Job Summary The Customer Success Manager - VMware is responsible for onboarding customers, guiding them through their product or service lifecycle, and ensuring retention and growth through strategic ...

EDB

Principal Customer Success Manager

Topeka, KS · On-site

For more information, visit www.enterprisedb.com As EDB Principal Customer Success Manager (CSM), you will be at the forefront of our customer-centric strategy, ensuring our customers are achieving ...

iCIMS

Senior Manager, Customer Success

Topeka, KS · On-site

Job Overview The Senior Manager, Customer Success is responsible for leading and scaling high-performing Customer Success teams that drive customer adoption, retention, value realization, and overall ...

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Success Manager information

See Topeka, KS salary details

$30.6K

$78.2K

$131.8K

How much do success manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for success manager in Topeka, KS is $78,171.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $93,200.00 per year, depending on experience, location, and employer.

What is a success manager?

Success Managers, often called Customer Success Managers (CSMs), are professionals who work to ensure that customers achieve their desired outcomes when using a company's products or services. They build strong relationships with clients, provide onboarding and training, and act as the main point of contact for resolving issues and gathering feedback. Success Managers also help identify opportunities for customers to gain more value and may work with sales or support teams to improve the overall customer experience. Their main goal is to drive customer satisfaction, retention, and long-term loyalty.

What are the key skills and qualifications needed to thrive as a success manager?

To thrive as a Success Manager, you need strong relationship management, customer service acumen, and a solid understanding of the product or service, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools, and project management systems is typically required. Outstanding communication, problem-solving, and proactive listening skills help you build trust and anticipate client needs. These abilities are crucial for ensuring client satisfaction, driving retention, and fostering long-term business growth.

How does a success manager typically collaborate with cross-functional teams to support client outcomes?

Success Managers regularly work with departments like Sales, Product, and Support to ensure clients achieve their desired outcomes with the company's products or services. This often involves coordinating onboarding processes, communicating client feedback to product teams, and working alongside support to resolve any issues that arise. Effective collaboration helps build lasting client relationships and drives continuous improvement. Success Managers also participate in regular meetings with these teams to align on goals and share insights, making teamwork a core part of the role.

What job categories do people searching Success Manager jobs in Topeka, KS look for?

The top searched job categories for Success Manager jobs in Topeka, KS are:

What cities near Topeka, KS are hiring for Success Manager jobs?

Cities near Topeka, KS with the most Success Manager job openings:

Success Manager jobs near you
Infographic showing various Success Manager job openings in Topeka, KS as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $78,171 per year, or $37.6 per hour.

Customer Success Manager

The Palmer Group

Topeka, KS • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

The Customer Success Manager plays a key role in building strong customer relationships, driving account growth, and ensuring a seamless experience from initial inquiry through product delivery. In this position, you will serve as a trusted advisor, collaborate across teams to meet customer needs, and help maximize customer satisfaction and profitability while managing multiple projects and priorities. If you're a relationship-focused professional who thrives in a fast-paced environment and is passionate about delivering exceptional customer experiences, apply now!
Work Model:

  • On-site
What You Will Do:
  • Develop and strengthen customer partnerships by serving as a trusted resource and primary point of contact
  • Drive organic account growth by identifying new opportunities while supporting customer satisfaction and overall account performance
  • Oversee customer projects from initial quote and product development through production and final delivery
  • Process and coordinate orders, including entry, updates, tracking, and expedited requests to ensure timely fulfillment
  • Respond to customer questions and support requests, including quotations, product samples, returns, and issue resolution
  • Partner with cross-functional teams to ensure customer requirements are met and expectations are exceeded
  • Review account performance metrics, inventory levels, pricing activity, and open-order status to support business objectives
  • Represent the company through customer visits, industry events, and travel to operational facilities as needed
  • Provide guidance to Customer Account Specialists while supporting process enhancements and maintaining documentation standards
What You Will Need to Be Successful:
  • Experience supporting and growing client relationships in customer-focused, account coordination, or service-driven environments
  • Exceptional interpersonal and communication abilities with a talent for building trust and fostering strong partnerships
  • Highly organized with the capacity to oversee multiple customer accounts, projects, and competing priorities simultaneously
  • Resourceful and proactive problem solver who can navigate challenges while maintaining a high level of accuracy and attention to detail
  • Exposure to manufacturing, industrial, logistics, or supply chain operations is advantageous
  • Ability to collaborate effectively across departments to deliver outstanding customer experiences and business results
Benefits Overview:
  • Medical, dental, and vision insurance
  • 401K
  • PTO

Interested and qualified candidates can contact Joye Moore at (515) 225-7000 or email jmoore@thepalmergroup.com.

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