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Customer Success Associate Remote Jobs (NOW HIRING)

Hire Hangar

Customer Success Associate

Customer Success Associate Join Hire Hangar and work with fast-growing global companies while ... Full-time · Remote (U.S. Eastern Time core hours) Position Overview A fast-scaling podcast studio ...

Hauler Hero Inc

Customer Success Associate

Customer Success Associate At Hauler Hero, we're on a mission to simplify and modernize the waste hauling industry. Our platform empowers haulers to run more efficient operations, strengthen customer ...

Books Are Fun

Customer Success Associate

$50K - $56K/yr

... Customer Success Associate (CSA) to join our mission-driven team. This high-impact, client-facing ... Comfortable working independently in a remote environment. * Skills: Exceptional communication ...

Fullbay

Customer Success Associate

Phoenix, AZ · Remote

$55K - $66K/yr

Customer Success Associate (CSA) About Us At Fullbay, our mission is simple -- to create safer roads for our families and yours. As leaders in the heavy-duty repair industry, we power shops with ...

Precision Medicine

Customer Success Associate

New York, NY · Remote

$25/hr

Job Summary We are seeking a dependable and detail-oriented Customer Success Associate to support ... This is a full-time, remote position Schedule: Monday through Friday, 9:00 AM to 5:00 PM. Key ...

Posted today

Fullbay

Customer Success Associate

Customer Success Associate (CSA) At Fullbay, our mission is simple -- to create safer roads for our families and yours. As leaders in the heavy-duty repair industry, we power shops with technology ...

Steer Health

Customer Success Associate

What we are Looking For: We're looking for a Customer Success Associate who wants to build a career in Customer Success, Account Management, or Healthcare Technology. This is an entry-level role ...

ClearPoint Strategy

Customer Success Associate

Customer Success Associate (CSA) The Customer Success Associate (CSA) is an early-career role on ... The Work Environment This position is fully remote but candidates must live in the greater DC metro ...

Tendo

Customer Success Associate

$46K - $60K/yr

The Customer Success Associate plays a key role in supporting Tendo's Marketplace providers by ... Job Location This role is remote. Tendo has hubs in San Francisco, CA; Salt Lake City, UT; Chicago ...

Rippling

Customer Success Associate

$50K - $70K/yr

About the role As a Customer Success Associate (internally titled "Technical Account Associate"), you will support a high-volume book of business of about 4,000 accounts through a pooled success ...

Tendo

Customer Success Associate

$46K - $60K/yr

The Customer Success Associate plays a key role in supporting Tendo's Marketplace providers by ... Job Location This role is remote. Tendo has hubs in San Francisco, CA; Salt Lake City, UT; Chicago ...

Propeller

Customer Success Associate

Denver, CO · On-site +1

$50K - $60K/yr

The Customer Success Associate is a direct pipeline into Customer Success at Propeller. Working closely with our Customer Success Managers (CSMs) and Key Account Executives (KAEs), you'll own the ...

EQL

The role We're hiring a Customer Success Associate to look after our small and mid-size retailers ... Remote

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Customer Success Associate Remote information

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$18.5K

$53K

$93K

How much do customer success associate remote jobs pay per year?

As of Aug 19, 2026, the average yearly pay for customer success associate remote in the United States is $52,991.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $65,500.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate (Remote) is a professional who works from a remote location to help customers achieve their goals with a company's products or services. Their responsibilities often include onboarding new clients, providing support, addressing customer concerns, and ensuring satisfaction to promote retention and loyalty. They act as a bridge between the customer and the company, helping to solve problems and providing guidance. Effective communication and problem-solving skills are essential in this role. Working remotely allows greater flexibility but also requires strong self-motivation and time management.

What skills and qualifications are needed to thrive as a customer success associate?

To thrive as a Customer Success Associate (Remote), you need strong problem-solving abilities, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce or HubSpot, as well as proficiency in communication and support platforms, is typically required. Outstanding interpersonal skills, adaptability, and proactive communication set top performers apart in this role. These skills ensure customers receive effective support and build loyalty, driving retention and satisfaction in a virtual environment.

How does a customer success associate working remotely typically collaborate with other teams to resolve client issues?

As a remote Customer Success Associate, collaboration with teams such as Sales, Product, and Support is often conducted through digital communication tools like Slack, Zoom, or project management platforms. You’ll regularly coordinate with these departments to gather information, escalate technical issues, and ensure customer concerns are thoroughly addressed. Effective communication and timely follow-ups are essential, as remote work relies heavily on clear documentation and proactive updates. Building strong virtual relationships with colleagues helps streamline the resolution process and enhances the overall customer experience.

What is the difference between Customer Success Associate Remote vs Customer Support Specialist?

AspectCustomer Success Associate RemoteCustomer Support Specialist
Primary FocusBuilding long-term customer relationships and ensuring product adoptionHandling technical issues and resolving customer inquiries
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentRemote, collaborative with sales and success teamsRemote or on-site, technical support teams
Common CertificationsCustomer success or account management certificationsTechnical support or IT certifications

While both roles involve customer interaction, a Customer Success Associate Remote focuses on fostering ongoing relationships and ensuring customer satisfaction, whereas a Customer Support Specialist primarily addresses technical issues and troubleshooting. Understanding these differences helps candidates choose the role that aligns with their skills and career goals.

More about Customer Success Associate Remote jobs

What cities are hiring for Customer Success Associate Remote jobs?

Cities with the most Customer Success Associate Remote job openings:

What are the most commonly searched types of Customer Success Remote jobs?

The most popular types of Customer Success Remote jobs are:

What states have the most Customer Success Associate Remote jobs?

States with the most job openings for Customer Success Associate Remote jobs include:

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The top searched job categories for Customer Success Associate Remote jobs are:

Customer Success Associate Remote jobs near you
Infographic showing various Customer Success Associate Remote job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $52,991 per year, or $25.5 per hour.

Customer Success Associate

Hire Hangar

Remote

Other

Re-posted 15 days ago

Job description

Customer Success Associate

Join Hire Hangar and work with fast-growing global companies while building a long-term career. Full-time · Remote (U.S. Eastern Time core hours)

Position Overview

A fast-scaling podcast studio that produces branded, B2B shows for corporate clients is hiring its first dedicated Customer Success Manager. The role owns the relationship from kickoff to renewal, ensuring each series launches on schedule, meets audience-growth targets, and delivers measurable thought-leadership value. Success hinges on proactive communication, deft project orchestration, and an ability to translate storytelling goals into a clear production cadence.

Daily Focus

The manager welcomes every new client with a structured onboarding call, sets milestones for episode planning, recording, and distribution, and keeps stakeholders informed through concise status updates. Production timelines, guest calendars, and hand-off points live inside the CRM, and automations built in Zapier or Make fire off task reminders, asset requests, and approval nudges so nothing slips. Each week, the manager reviews download trends, listener feedback, and campaign metrics, then distills insights into recommendations that help marketing teams amplify reach. When obstacles arise—audio fixes, guest delays, or shifting priorities—the manager surfaces options, aligns expectations, and rallies internal editors, designers, and strategists to keep delivery on track.

What Sets the Ideal Candidate Apart

Three or more years managing post-sale relationships for a tech-enabled service, preferably in media, content marketing, or SaaS, provide a solid foundation. Hands-on fluency with workflow automation in Zapier or Make is essential, as many processes—guest intake forms, transcript delivery, social-clip generation—depend on reliable triggers and data handoffs. Comfort running meetings on Zoom, clarity in written updates, and a calm, solutions-first approach round out the profile. Experience with podcast hosting platforms, basic audio terminology, or B2B marketing metrics is a strong advantage.

Applicants who thrive on turning creative vision into repeatable process, enjoy automating away busywork, and value long-term client partnerships are encouraged to apply.

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