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Customer Success Associate Remote Jobs (NOW HIRING)

rePurpose Global

Customer Success Associate

Manhattan, NY · On-site +1

$70K - $90K/yr

Senior Customer Success Associate rePurpose Global is a VC-backed tech startup dedicated to driving ... This position is remote, but we prefer candidates located in New York or on the East Coast. Key ...

Steer Health

Customer Success Associate

What we are Looking For: We're looking for a Customer Success Associate who wants to build a career in Customer Success, Account Management, or Healthcare Technology. This is an entry-level role ...

MOCA Systems

Customer Success Associate

Boston, MA · Remote

$55K - $66K/yr

Customer Success Associate Location: Remote/Home Office (Greater Boston area or eastern time zone ... About MOCA Systems, Inc. MOCA Systems, Inc. (MSI) is a leading software and services provider for ...

MOCA Systems, Inc.

Customer Success Associate

Boston, MA · On-site +1

$55K - $66K/yr

Customer Success Associate Location: Remote/Home Office (Greater Boston area or eastern time zone ... About MOCA Systems, Inc. MOCA Systems, Inc. (MSI) is a leading software and services provider for ...

Sendoso

Customer Success Associate

Phoenix, AZ · On-site +1

The Customer Success Associate is the trusted advisor to our customers. You will focus on ... Remote work environment Who We Are: Sendoso is where you go to build something bigger than yourself.

rePurpose Global

Customer Success Associate

New York, NY · On-site +1

$70K - $90K/yr

About the Role We are looking for a detail-oriented and proactive Customer Success Associate to ... This position is remote, but we prefer candidates located in New York or on the East Coast. Key ...

rePurpose Global

Customer Success Associate

New York, NY · On-site +1

$70K - $90K/yr

About the Role We are looking for a detail-oriented and proactive Customer Success Associate to ... This position is remote, but we prefer candidates located in New York or on the East Coast. Key ...

Sendoso

Customer Success Associate

Phoenix, AZ · On-site +1

The Customer Success Associate is the trusted advisor to our customers. You will focus on ... Remote work environment Who We Are: Sendoso is where you go to build something bigger than yourself.

Sendoso

Customer Success Associate

Phoenix, AZ · On-site +1

The Customer Success Associate is the trusted advisor to our customers. You will focus on ... Remote work environment Who We Are: Sendoso is where you go to build something bigger than yourself.

Clearpoint Strategy

Customer Success Associate

Arlington, VA · On-site +1

$50K - $70K/yr

The Customer Success Associate (CSA) is an early-career role on ClearPoint's Customer Success team ... This position is fully remote but candidates must live in the greater DC metro area (DC, MD, VA, PA)

Theguarantors

Partner Success Associate (Remote)

$125K - $165K/yr

The Role The Partner Success Associate i s responsible for owning full-cycle sales on a named ... The ideal candidate will bring 2+ years of experience in a sales, training, or customer success ...

Omada Health

Customer Success Associate - SMB

Omada is hiring a Customer Success Associate to join our SMB customer success team supporting ... Remote first work from home culture * Flexible Time Off to help you rest, recharge, and connect ...

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How much do customer success associate remote jobs pay per year?

As of Jun 19, 2026, the average yearly pay for customer success associate remote in the United States is $52,991.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $65,500.00 per year, depending on experience, location, and employer.

What is a Customer Success Associate (Remote)?

A Customer Success Associate (Remote) is a professional who works from a remote location to help customers achieve their goals with a company's products or services. Their responsibilities often include onboarding new clients, providing support, addressing customer concerns, and ensuring satisfaction to promote retention and loyalty. They act as a bridge between the customer and the company, helping to solve problems and providing guidance. Effective communication and problem-solving skills are essential in this role. Working remotely allows greater flexibility but also requires strong self-motivation and time management.

What is the difference between Customer Success Associate Remote vs Customer Support Specialist?

AspectCustomer Success Associate RemoteCustomer Support Specialist
Primary FocusBuilding long-term customer relationships and ensuring product adoptionHandling technical issues and resolving customer inquiries
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentRemote, collaborative with sales and success teamsRemote or on-site, technical support teams
Common CertificationsCustomer success or account management certificationsTechnical support or IT certifications

While both roles involve customer interaction, a Customer Success Associate Remote focuses on fostering ongoing relationships and ensuring customer satisfaction, whereas a Customer Support Specialist primarily addresses technical issues and troubleshooting. Understanding these differences helps candidates choose the role that aligns with their skills and career goals.

Do CSMS make good money?

Customer Success Managers (CSMs) in a remote role typically earn a salary that ranges from $50,000 to $90,000 annually, depending on experience, industry, and location. Many also receive performance bonuses and benefits, making the role financially rewarding for those with strong communication and problem-solving skills.

Is remote CSR a stressful job?

A remote Customer Success Associate role can involve handling customer inquiries, troubleshooting issues, and maintaining client relationships, which may lead to stress during high-volume periods or challenging interactions. However, many remote CSRs find that flexible schedules and the ability to work from home help manage stress levels, especially when supported by proper training and clear communication tools.

How does a Customer Success Associate working remotely typically collaborate with other teams to resolve client issues?

As a remote Customer Success Associate, collaboration with teams such as Sales, Product, and Support is often conducted through digital communication tools like Slack, Zoom, or project management platforms. You’ll regularly coordinate with these departments to gather information, escalate technical issues, and ensure customer concerns are thoroughly addressed. Effective communication and timely follow-ups are essential, as remote work relies heavily on clear documentation and proactive updates. Building strong virtual relationships with colleagues helps streamline the resolution process and enhances the overall customer experience.

How to become a remote CSM?

To become a remote Customer Success Manager (CSM), candidates typically need a bachelor's degree in a relevant field, strong communication and problem-solving skills, and experience in customer service or account management. Familiarity with customer success tools like CRM software and the ability to work independently are also important. Gaining certifications such as Customer Success Manager (CSM) certification can enhance prospects.

How to make $80,000 a year working from home?

A Customer Success Associate working remotely can reach an $80,000 annual salary by gaining experience, developing strong communication and technical skills, and working for companies that offer competitive pay and performance bonuses. Advancing to senior or specialized roles, obtaining relevant certifications, and demonstrating measurable success can also increase earning potential.

What are the key skills and qualifications needed to thrive as a Customer Success Associate (Remote), and why are they important?

To thrive as a Customer Success Associate (Remote), you need strong problem-solving abilities, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce or HubSpot, as well as proficiency in communication and support platforms, is typically required. Outstanding interpersonal skills, adaptability, and proactive communication set top performers apart in this role. These skills ensure customers receive effective support and build loyalty, driving retention and satisfaction in a virtual environment.
More about Customer Success Associate Remote jobs
What cities are hiring for Customer Success Associate Remote jobs? Cities with the most Customer Success Associate Remote job openings:
What are the most commonly searched types of Customer Success Remote jobs? The most popular types of Customer Success Remote jobs are:
What states have the most Customer Success Associate Remote jobs? States with the most job openings for Customer Success Associate Remote jobs include:
What job categories do people searching Customer Success Associate Remote jobs look for? The top searched job categories for Customer Success Associate Remote jobs are:
Customer Success Associate Remote jobs near you
Infographic showing various Customer Success Associate Remote job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $52,991 per year, or $25.5 per hour.

Customer Success Associate (Remote)

Globe Life American Income Division

Lexington, KY • On-site, Remote

Full-time

Medical, Life

Posted 29 days ago

Job description

Build a Flexible Career While Making a Meaningful Impact
Are you ready to create a career that offers flexibility, growth, and purpose? AO is seeking motivated, people-focused individuals who are passionate about helping others and building long-term success in a fully remote environment.
This opportunity allows you to work from anywhere, create a schedule that fits your lifestyle, and grow professionally while making a real difference in the lives of working families. Whether you're beginning a new career or looking for greater flexibility and opportunity, AO provides the training, mentorship, and support to help you succeed.
Requirements • Responsibilities • Rewards
🌎 100% Remote Flexibility
Work from anywhere in the U.S. with no commuting and the freedom to create a schedule that supports your goals and lifestyle.
⏰ Flexible Scheduling
Design your workday around what matters most while maintaining the flexibility to achieve professional success.
đź’° Weekly Pay + Performance Bonuses
Earn consistent weekly income with additional performance-based bonuses and advancement opportunities.
đź“š Ongoing Training & Development
Participate in professional development programs, mentorship, and weekly virtual training led by experienced industry leaders.
♥ Comprehensive Benefits
  • Life insurance coverage
  • Health insurance reimbursement program after 90 days
  • Residual income opportunities through long-term client relationships
đź’» Industry-Leading Tools & Technology
Access modern virtual systems and resources designed to streamline workflows and support your success in a remote environment.
Key Responsibilities
Client Engagement
Support new and existing clients by answering questions, reviewing coverage options, and providing professional guidance.
Personalized Client Support
Recommend customized solutions based on individual client needs and eligibility.
Ongoing Learning & Development
Stay informed on product updates, industry trends, and compliance standards through ongoing training and mentorship.
Team Collaboration
Work within a positive, supportive remote team environment focused on communication, growth, and success.
Relationship Building
Develop meaningful, long-term client relationships through consistent follow-up, trust, and exceptional customer service.
Preferred Skills & Traits
Successful candidates typically demonstrate:
  • Strong communication and interpersonal skills
  • Adaptability and openness to continuous learning
  • Ability to work independently while collaborating remotely
  • Goal-oriented mindset with a strong drive to succeed
  • Professionalism, reliability, and strong organizational skills
  • Positive attitude and commitment to helping others

No prior industry experience is required. Full training and ongoing mentorship are provided.
What Awaits You
Work-Life Balance
Build a rewarding career without sacrificing personal time, family priorities, or flexibility.
Growth-Focused Culture
Join a supportive community that values professional development, mentorship, wellness, and long-term success.
Leadership Opportunities
Access clear pathways into leadership and management through performance, consistency, and development.
Incentives & Recognition
Qualify for incentive trips, recognition events, leadership conventions, and additional performance rewards.
Ready to Ignite Your Career?
If you're a motivated, service-driven professional ready to make a meaningful impact while working from home, we encourage you to apply today.
AO will support your growth every step of the way through mentorship, training, leadership development, and a culture built around success.
👉 Apply today and start building a flexible remote career with purpose and unlimited potential.
Note: All interviews are conducted through Zoom video conferencing for convenience and accessibility.

Apply