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Customer Success Associate Remote Jobs in Utah (NOW HIRING)

Veteran Jobs - 2023 Mar 01 - Veterans Resources

$24/hr

Remote, with the following locations excluded : OCONUS EU Countries California District of Columbia ... Success Associate, you will support a portfolio of small-medium business customers within our ...

Kadince

Customer Success Manager

Ogden, UT · Remote

About Kadince Kadince (pronounced cadence) is a fully remote software company founded in 2013. In a ... Who We Want to Hire To be a Kadince Customer Success Manager you should have at least 1 year of ...

FMG Suite

Customer Success Coordinator (Remote)

Sandy, UT · On-site +1

$38K - $40K/yr

About the Role As the Customer Success Coordinator at FMG, you are the front line of the brand experience for financial advisors building or relaunching their website. You guide each advisor through ...

Coast

Manager of Customer Success

Draper, UT · On-site +1

What Success Looks Like * Deliver consistent customer value across the lifecycle * Deliver excellent GRR & NRR-and raise it further through proactive health monitoring and disciplined retention and ...

Care ATC Inc

Client Success Director

Salt Lake City, UT · Remote

$130K - $150K/yr

Greater Salt Lake City area or surrounding communities required Remote Position: Candidates must ... strategic customer relationship management experience * Proven success building trusted client ...

Audiohook

Client Success Manager

Eden, UT · Remote

Manage the campaign in Audiohook's systems (including the User Interface, the CRM, and any other ... Fully remote work environment * Competitive salary and uncapped bonus potential * Health, dental ...

InsCipher

Tax Associate

Salt Lake City, UT · Remote

$21 - $26/hr

At InsCipher, our commitment to our customers is what drives us. Ours is a culture of innovation ... Remote to join our team. Under the direction of the Filing Services Team Lead this role will be ...

InsCipher

Tax Associate

Ogden, UT · Remote

$21 - $26/hr

At InsCipher, our commitment to our customers is what drives us. Ours is a culture of innovation ... Remote to join our team. Under the direction of the Filing Services Team Lead this role will be ...

InsCipher

Tax Associate

West Jordan, UT · Remote

$21 - $26/hr

At InsCipher, our commitment to our customers is what drives us. Ours is a culture of innovation ... Remote to join our team. Under the direction of the Filing Services Team Lead this role will be ...

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Showing results 1-20

All JobsCustomer Success Associate Remote JobsCustomer Success Associate Remote Jobs in Utah

Customer Success Associate Remote information

See Utah salary details

$16.8K

$48.2K

$84.7K

How much do customer success associate remote jobs pay per year?

As of Jun 16, 2026, the average yearly pay for customer success associate remote in Utah is $48,241.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,600.00 and $59,600.00 per year, depending on experience, location, and employer.

What is a Customer Success Associate (Remote)?

A Customer Success Associate (Remote) is a professional who works from a remote location to help customers achieve their goals with a company's products or services. Their responsibilities often include onboarding new clients, providing support, addressing customer concerns, and ensuring satisfaction to promote retention and loyalty. They act as a bridge between the customer and the company, helping to solve problems and providing guidance. Effective communication and problem-solving skills are essential in this role. Working remotely allows greater flexibility but also requires strong self-motivation and time management.

What is the difference between Customer Success Associate Remote vs Customer Support Specialist?

AspectCustomer Success Associate RemoteCustomer Support Specialist
Primary FocusBuilding long-term customer relationships and ensuring product adoptionHandling technical issues and resolving customer inquiries
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentRemote, collaborative with sales and success teamsRemote or on-site, technical support teams
Common CertificationsCustomer success or account management certificationsTechnical support or IT certifications

While both roles involve customer interaction, a Customer Success Associate Remote focuses on fostering ongoing relationships and ensuring customer satisfaction, whereas a Customer Support Specialist primarily addresses technical issues and troubleshooting. Understanding these differences helps candidates choose the role that aligns with their skills and career goals.

Do CSMS make good money?

Customer Success Managers (CSMs) in a remote role typically earn a salary that ranges from $50,000 to $90,000 annually, depending on experience, industry, and location. Many also receive performance bonuses and benefits, making the role financially rewarding for those with strong communication and problem-solving skills.

Is remote CSR a stressful job?

A remote Customer Success Associate role can involve handling customer inquiries, troubleshooting issues, and maintaining client relationships, which may lead to stress during high-volume periods or challenging interactions. However, many remote CSRs find that flexible schedules and the ability to work from home help manage stress levels, especially when supported by proper training and clear communication tools.

How does a Customer Success Associate working remotely typically collaborate with other teams to resolve client issues?

As a remote Customer Success Associate, collaboration with teams such as Sales, Product, and Support is often conducted through digital communication tools like Slack, Zoom, or project management platforms. You’ll regularly coordinate with these departments to gather information, escalate technical issues, and ensure customer concerns are thoroughly addressed. Effective communication and timely follow-ups are essential, as remote work relies heavily on clear documentation and proactive updates. Building strong virtual relationships with colleagues helps streamline the resolution process and enhances the overall customer experience.

How to become a remote CSM?

To become a remote Customer Success Manager (CSM), candidates typically need a bachelor's degree in a relevant field, strong communication and problem-solving skills, and experience in customer service or account management. Familiarity with customer success tools like CRM software and the ability to work independently are also important. Gaining certifications such as Customer Success Manager (CSM) certification can enhance prospects.

How to make $80,000 a year working from home?

A Customer Success Associate working remotely can reach an $80,000 annual salary by gaining experience, developing strong communication and technical skills, and working for companies that offer competitive pay and performance bonuses. Advancing to senior or specialized roles, obtaining relevant certifications, and demonstrating measurable success can also increase earning potential.

What are the key skills and qualifications needed to thrive as a Customer Success Associate (Remote), and why are they important?

To thrive as a Customer Success Associate (Remote), you need strong problem-solving abilities, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce or HubSpot, as well as proficiency in communication and support platforms, is typically required. Outstanding interpersonal skills, adaptability, and proactive communication set top performers apart in this role. These skills ensure customers receive effective support and build loyalty, driving retention and satisfaction in a virtual environment.
What are the most commonly searched types of Customer Success Remote jobs in Utah? The most popular types of Customer Success Remote jobs in Utah are:
What are popular job titles related to Customer Success Associate Remote jobs in Utah? For Customer Success Associate Remote jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Customer Success Associate Remote jobs in Utah look for? The top searched job categories for Customer Success Associate Remote jobs in Utah are:
What cities in Utah are hiring for Customer Success Associate Remote jobs? Cities in Utah with the most Customer Success Associate Remote job openings:
Customer Success Associate Remote jobs near you
Infographic showing various Customer Success Associate Remote job openings in Utah as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $48,241 per year, or $23.2 per hour.
Customer Support Associate - Remote CONUS OCONUS - $24/Hr

Customer Support Associate - Remote CONUS OCONUS - $24/Hr

Veteran Jobs - 2023 Mar 01 - Veterans Resources

Remote

$24/hr

Other

Posted 5 days ago

Job description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
This is a temporary role. 
Anticipated assignment dates: June 29, 2026 - December 31, 2026, with potential for extension
Schedule: 8am - 5pm | Monday-Friday in CST or MST
Training: 4-6 weeks | Monday-Friday 8am - 5pm MST
Equipment is provided!
Remote, with the following locations excluded:

OCONUS EU Countries
California
District of Columbia
Illinois
Iowa
Montana
New Hampshire
Rhode Island


    As a temporary Customer Success Associate, you will support a portfolio of small-medium business customers within our Scaled Success segment, ensuring they have a consistent, high-quality experience. This is a hands-on, high-impact role where you'll manage a book of business while also helping us build the future of how we support and scale success across a high volume of customers.
    You are tech-savvy, highly organized, and eager to learn. You bring strong customer instincts, a bias toward action, and a willingness to roll up your sleeves to solve problems and improve processes. You'll play a key role in both supporting customers day-to-day and helping evolve our playbooks, systems, and approach to scaled customer success.
    You will work closely with customers to ensure their needs are met consistently, help set and reset expectations as needed, and contribute to retention by driving overall account health and satisfaction. You lead with empathy, stay curious, and are comfortable operating in a fast-paced, evolving environment.
    Day in the Life
    Manage a book of SMB customers, ensuring consistent engagement and a strong overall customer experience
    Support customer product adoption and ongoing success through structured and scaled touchpoints
    Respond to customer inquiries and proactively address risks, ensuring timely resolution and follow-through
    Partner with internal teams (Leave Success, Support, Product, etc.) to resolve customer issues and escalations
    Help identify expansion opportunities and contribute to customer advocacy efforts
    Track and communicate customer health using both qualitative insights and quantitative data
    Maintain accurate and up-to-date records in our CRM, prioritizing risks and opportunities across your book
    Monitor trends across SMB accounts and help develop proactive plays to improve engagement and retention
    Contribute to building and refining scalable processes, playbooks, and automation for managing high-volume accounts
    Continuously build your knowledge of the platform, leave management, and compliance landscape
    Act as a voice of the customer by surfacing feedback and identifying opportunities to improve product and experience
    #LI-Remote

    Apply