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Customer Success Associate Remote Jobs in Seattle, WA

FrontStream

Be Seen First

Customer Success Manager (REMOTE)

Seattle, WA · Remote

$65K - $75K/yr

Customer Success Manager You'll manage a portfolio of clients and be directly accountable for ... FrontStream supports remote employees all over North America · Complete health, vision, and dental ...

Stryker

Customer Success Manager (Remote)

Redmond, WA · Remote

$116K - $193K/yr

Remote The Customer Success Manager helps customers achieve their strategic objectives and extracts maximum value from their investment in the Stryker Vocera portfolio. They drive solution adoption ...

Epiq

Customer Success Manager

Seattle, WA · Remote

Opportunity to help shape how customer success scales ... Meaningful impact on how clients use and benefit from the platform. #LI-KS1 #LI-Remote The ...

RealNetworks LLC

Customer Success Manager

Seattle, WA · On-site +1

$75K - $100K/yr

Remote in the US , West Coast preferred. The SAFR business is looking for a proactive Customer Success Manager to join our team. This role is responsible for ensuring a seamless and successful ...

Pearl Health

Customer Success Manager

Seattle, WA · On-site +1

You will drive customer success by diagnosing operational inefficiencies within provider groups and ... This is a remote role but must be based in the Pacific Time Zone (PST / Pacific Standard Time) to ...

Canals

Customer Success Manager

Seattle, WA · Remote

The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals ... We're remote-first, flexible, and distributed across North and South America, bringing together ...

Targeted Talent

Customer Success Manager

Seattle, WA · Remote

Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get

Humanly

Customer Success Manager - SMB

Bellevue, WA · Remote

The Role We're looking for a Customer Success Manager to help our SMB customers get value quickly from Humanly. This role sits within our Customer Success team and owns a portfolio of SMB accounts.

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All JobsCustomer Success Associate JobsCustomer Success Associate Remote JobsCustomer Success Associate Remote Jobs in Seattle, WA

Customer Success Associate Remote information

See Seattle, WA salary details

$21.1K

$60.3K

$105.8K

How much do customer success associate remote jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer success associate remote in Seattle, WA is $60,305.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,200.00 and $74,500.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate (Remote) is a professional who works from a remote location to help customers achieve their goals with a company's products or services. Their responsibilities often include onboarding new clients, providing support, addressing customer concerns, and ensuring satisfaction to promote retention and loyalty. They act as a bridge between the customer and the company, helping to solve problems and providing guidance. Effective communication and problem-solving skills are essential in this role. Working remotely allows greater flexibility but also requires strong self-motivation and time management.

What skills and qualifications are needed to thrive as a customer success associate?

To thrive as a Customer Success Associate (Remote), you need strong problem-solving abilities, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce or HubSpot, as well as proficiency in communication and support platforms, is typically required. Outstanding interpersonal skills, adaptability, and proactive communication set top performers apart in this role. These skills ensure customers receive effective support and build loyalty, driving retention and satisfaction in a virtual environment.

How does a customer success associate working remotely typically collaborate with other teams to resolve client issues?

As a remote Customer Success Associate, collaboration with teams such as Sales, Product, and Support is often conducted through digital communication tools like Slack, Zoom, or project management platforms. You’ll regularly coordinate with these departments to gather information, escalate technical issues, and ensure customer concerns are thoroughly addressed. Effective communication and timely follow-ups are essential, as remote work relies heavily on clear documentation and proactive updates. Building strong virtual relationships with colleagues helps streamline the resolution process and enhances the overall customer experience.

What is the difference between Customer Success Associate Remote vs Customer Support Specialist?

AspectCustomer Success Associate RemoteCustomer Support Specialist
Primary FocusBuilding long-term customer relationships and ensuring product adoptionHandling technical issues and resolving customer inquiries
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentRemote, collaborative with sales and success teamsRemote or on-site, technical support teams
Common CertificationsCustomer success or account management certificationsTechnical support or IT certifications

While both roles involve customer interaction, a Customer Success Associate Remote focuses on fostering ongoing relationships and ensuring customer satisfaction, whereas a Customer Support Specialist primarily addresses technical issues and troubleshooting. Understanding these differences helps candidates choose the role that aligns with their skills and career goals.

What are the most commonly searched types of Customer Success Remote jobs in Seattle, WA?

The most popular types of Customer Success Remote jobs in Seattle, WA are:

What are popular job titles related to Customer Success Associate Remote jobs in Seattle, WA?

For Customer Success Associate Remote jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Customer Success Associate Remote jobs in Seattle, WA look for?

The top searched job categories for Customer Success Associate Remote jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Customer Success Associate Remote jobs?

Cities near Seattle, WA with the most Customer Success Associate Remote job openings:

Customer Success Associate Remote jobs near you
Infographic showing various Customer Success Associate Remote job openings in Seattle, WA as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $60,305 per year, or $29 per hour.

Customer Success Manager

Seattle Search Group

Kirkland, WA • On-site, Remote

$65K - $75K/yr

Full-time

Re-posted 21 days ago

Job description

Customer Success Manager (Accounting & Tax Background)

Location: Greater Seattle Area (Hybrid or Remote)
Employment Type: Full-Time
Base Salary: $65,000 - $75,000

About the Opportunity

Our client is a fast-growing FinTech company seeking a Customer Success Manager with a background in accounting, bookkeeping, tax, payroll, or public accounting.

This is an excellent opportunity for someone who enjoys working directly with clients and wants to move beyond traditional back-office accounting while still leveraging their financial expertise. You'll become a trusted advisor to small business owners, helping them understand payroll, bookkeeping, taxes, and financial operations while building strong, long-term client relationships.

What You'll Do
  • Manage a portfolio of small business clients, ensuring high customer satisfaction and retention.
  • Serve as the primary point of contact and trusted advisor for your customers.
  • Guide clients through payroll, bookkeeping, tax, and business-related questions using your accounting knowledge.
  • Build strong relationships by providing proactive support and consultative guidance.
  • Partner closely with internal Accounting, Tax, Payroll, and Operations teams to resolve customer needs.
  • Help clients understand financial concepts and navigate business processes with confidence.
  • Maintain accurate customer records and identify opportunities to further support customer success.
What We're Looking For
  • 2+ years of experience in accounting, bookkeeping, tax, payroll, public accounting, or financial operations.
  • Experience working directly with clients, customers, or business owners is highly preferred.
  • Strong understanding of accounting terminology and financial concepts.
  • Excellent communication and relationship-building skills.
  • Customer-focused, consultative, and proactive approach.
  • Comfortable learning new technology and working in a fast-paced environment.
Ideal Backgrounds

We'd love to hear from professionals such as:

  • Bookkeepers
  • Staff or Senior Accountants
  • Tax Associates or Tax Accountants
  • Payroll Specialists
  • Public Accounting professionals
  • Accounting contractors or consultants looking for a more relationship-driven role
  • Financial professionals who enjoy educating and advising clients
Why Consider This Opportunity?

If you're looking to combine your accounting or tax expertise with a rewarding, client-facing career, this role offers the best of both worlds. You'll continue using your financial knowledge while helping small business owners succeed in a collaborative, technology-driven environment.

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About Seattle Search Group

Sourced by ZipRecruiter

•Our team of experienced Seattle recruiters are dedicated to providing the best customer service around and delivering the most qualified candidates. •Our proven background in recruiting and our skilled staff have an unparalleled network of contacts throughout Seattle and beyond. •We take time to listen and get to know you and understand your particular needs. •We want to make sure that both our clients and candidates trust Seattle Search Group. •We offer an honest and accurate market advice and promise that your experience with SSG will not be like any other search firm you have dealt with. •We have a long standing record of success and integrating into local markets professionally and civically. •With our large engine of recruiters, we are able to provide multiple options with a wide variety of skills. No project is too big or small for us to handle.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Bellevue, WA, US

Year founded

2009

Social media

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