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Customer Success Associate Remote Jobs (NOW HIRING)

Five9

Associate Customer Success Manager

$55K - $129K/yr

Associate Customer Success Manager Join us in bringing joy to customer experience. Five9 is a ... This role is fully remote for candidates who reside outside the 30 mile radius of one of our ...

TriNet

Associate Customer Success Consultant

Dunwoody, GA · On-site +1

$23.08 - $36.06/hr

JOB SUMMARY The Associate Customer Success Consultant serves as the initial point of contact for an ... The position may be remote and require reliable internet service. The preferred location for this ...

INSPECTORIO

Lead Customer Success Manager

$87K - $120K/yr

Conferring with project personnel, including a customer success associate, to identify ... Enjoy remote and hub company and team events that strengthen our bonds and build a fun culture. Our ...

Five9

Associate Customer Success Manager

San Ramon, CA · On-site +1

$129K/yr

... Customer Success Manager to join our dynamic team. As an Associate CSM, you will be the liaison ... This role is fully remote for candidates who reside outside the 30 mile radius of one of our ...

AutoRABIT

Associate Customer Success Manager (US)

$80K - $90K/yr

Associate Customer Success Manager AutoRABIT is seeking an Associate Customer Success Manager to ... THIS IS A 100% REMOTE JOB, but requires 10% travel and an in-person component to the interview ...

Five9

Associate Customer Success Manager

$55K - $129K/yr

... Customer Success Manager to join our dynamic team. As an Associate CSM, you will be the liaison ... This role is fully remote for candidates who reside outside the 30 mile radius of one of our ...

Stropro

Client Success Associate

Client Success Associate Stropro is looking for a candidate who takes a high degree of ownership, values team collaboration and has a hunger for personal growth. The role will involve the prospecting ...

CDK

Associate Customer Success Specialist - Accounting

$60K - $65K/yr

Remote: Must live near a major airport and be able to travel up to 25% as needed About Us CDK ... Position Summary The Associate Customer Success Specialist (Associate CSS) supports client adoption ...

Five9

Associate Customer Success Manager

OR · On-site +1

Five9 is seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As an Associate CSM, you will be the liaison between the customer and Five9 to address customer ...

NoGigiddy

Remote Customer Success Specialist

We are seeking an enthusiastic and proactive Customer Success Specialist to join our team. In this entry-level remote role, you will be responsible for ensuring our customers achieve their desired ...

VOLT AI

Associate Customer Success Manager

$55K - $70K/yr

Associate Customer Success Manager Location ... Remote Travel: 50% About The Role The Customer Success Manager (CSM) at VOLT plays a critical role ...

Volt Ai

Associate Customer Success Manager

$55K - $70K/yr

Associate Customer Success Manager Location ... Remote Travel: 50% About The Role The Customer Success Manager (CSM) at VOLT plays a critical role ...

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Customer Success Associate Remote information

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How much do customer success associate remote jobs pay per year?

As of Aug 19, 2026, the average yearly pay for customer success associate remote in the United States is $52,991.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $65,500.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate (Remote) is a professional who works from a remote location to help customers achieve their goals with a company's products or services. Their responsibilities often include onboarding new clients, providing support, addressing customer concerns, and ensuring satisfaction to promote retention and loyalty. They act as a bridge between the customer and the company, helping to solve problems and providing guidance. Effective communication and problem-solving skills are essential in this role. Working remotely allows greater flexibility but also requires strong self-motivation and time management.

What skills and qualifications are needed to thrive as a customer success associate?

To thrive as a Customer Success Associate (Remote), you need strong problem-solving abilities, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce or HubSpot, as well as proficiency in communication and support platforms, is typically required. Outstanding interpersonal skills, adaptability, and proactive communication set top performers apart in this role. These skills ensure customers receive effective support and build loyalty, driving retention and satisfaction in a virtual environment.

How does a customer success associate working remotely typically collaborate with other teams to resolve client issues?

As a remote Customer Success Associate, collaboration with teams such as Sales, Product, and Support is often conducted through digital communication tools like Slack, Zoom, or project management platforms. You’ll regularly coordinate with these departments to gather information, escalate technical issues, and ensure customer concerns are thoroughly addressed. Effective communication and timely follow-ups are essential, as remote work relies heavily on clear documentation and proactive updates. Building strong virtual relationships with colleagues helps streamline the resolution process and enhances the overall customer experience.

What is the difference between Customer Success Associate Remote vs Customer Support Specialist?

AspectCustomer Success Associate RemoteCustomer Support Specialist
Primary FocusBuilding long-term customer relationships and ensuring product adoptionHandling technical issues and resolving customer inquiries
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentRemote, collaborative with sales and success teamsRemote or on-site, technical support teams
Common CertificationsCustomer success or account management certificationsTechnical support or IT certifications

While both roles involve customer interaction, a Customer Success Associate Remote focuses on fostering ongoing relationships and ensuring customer satisfaction, whereas a Customer Support Specialist primarily addresses technical issues and troubleshooting. Understanding these differences helps candidates choose the role that aligns with their skills and career goals.

More about Customer Success Associate Remote jobs

What cities are hiring for Customer Success Associate Remote jobs?

Cities with the most Customer Success Associate Remote job openings:

What are the most commonly searched types of Customer Success Remote jobs?

The most popular types of Customer Success Remote jobs are:

What states have the most Customer Success Associate Remote jobs?

States with the most job openings for Customer Success Associate Remote jobs include:

What job categories do people searching Customer Success Associate Remote jobs look for?

The top searched job categories for Customer Success Associate Remote jobs are:

Customer Success Associate Remote jobs near you
Infographic showing various Customer Success Associate Remote job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $52,991 per year, or $25.5 per hour.

Associate Customer Success Manager

Five9

Remote

$55K - $129K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Associate Customer Success Manager

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

Five9 is seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As an Associate CSM, you will be the liaison between the customer and Five9 to address customer issues, concerns and questions and provide effective solutions in a reactive and non-designated manner.

Key Responsibilities:

  • Being the trusted partner for the customer on use-case and product functionality
  • Quarterbacking experiences by various cross-functional teams at Five9, on behalf of the customer
  • Apply an understanding of Five9s products, services, and support processes
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Assist with high severity requests or issue escalations as needed

Key Qualifications:

  • Experience in Customer Success, Account Management, Business Development, or another client-facing role preferred
  • Ability to discuss, understand, and work within complex project and processes
  • Proven ability to manage multiple projects at a time while paying strict attention to details
  • Excellent listening, verbal and written communication skills
  • Must be self-directed and self-motivated
  • BA/BS degree or higher

Work Location: This role is fully remote for candidates who reside outside the 30 mile radius of one of our offices. For candidates who reside within a 30 mile radius of one of our offices, this role is Hybrid and would require 3 days a week (T, W, TH) in office.

As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes: Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching. Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents. Generous employee stock purchase plan. Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.

The US base salary range for this role is below.

$55,700 - $129,400 USD

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

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