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Customer Success Associate Remote Jobs in Spring, TX

The Orchard

Agent Success Associate

Houston, TX · Remote

Orchard customers manage the entire experience through a personalized online dashboard, while also ... This is a full-time remote position reporting to the Senior Manager of Transaction Operations. The ...

Orchard

Agent Success Associate

Houston, TX · Remote

Orchard customers manage the entire experience through a personalized online dashboard, while also ... This is a full-time remote position reporting to the Senior Manager of Transaction Operations. The ...

Onshore

Client Success Associate

Houston, TX · Remote

This position is remote, with preference to candidates located in Houston. Who we are looking for ... Bonus points for experience with CRM tools such as Salesforce and/or Asana. * Bonus points for ...

SmartVault

Customer Success Manager

Houston, TX · On-site +1

As a Customer Success Manager, you will drive retention and expansion by educating customers ... We also offer hybrid remote working. Learn more about our benefits. We value diversity at ...

Datavant

Customer Success Manager

Houston, TX · Remote

This person will report directly to the Director of Customer Success. As a CSM, you will manage a ... Experience working with remote/distributed teams (preferred). What We Offer: * Comprehensive health ...

Kastle Systems

Customer Success Manager

Houston, TX · Remote

Kastle's integrated security solution, including access control, video, and remote video monitoring ... Bachelor's degree preferred * 2-4 years of Account Management/Customer Success Management ...

Enverus

Customer Success Manager

Houston, TX · Remote

Customer Success Manager - Midstream Why YOU want this position At Enverus, we're committed to empowering the global quality of life by helping our customers make energy affordable and accessible to ...

ALTO USA LLC

Customer Success Specialist

Katy, TX · Remote

$60K - $65K/yr

Associate degree, and/or a minimum of one year of retail customer service experience. * Self ... success in this position will also require the following, aligned with ALTO's cores values:

New

ALTO USA LLC

Customer Success Specialist

Spring, TX · Remote

$60K - $65K/yr

Associate degree, and/or a minimum of one year of retail customer service experience. * Self ... success in this position will also require the following, aligned with ALTO's cores values:

New

ALTO USA LLC

Customer Success Specialist

Houston, TX · Remote

$60K - $65K/yr

Associate degree, and/or a minimum of one year of retail customer service experience. * Self ... success in this position will also require the following, aligned with ALTO's cores values:

New

UVeye

Team Lead, Customer Success

Houston, TX · Remote

The Customer Success Team Lead will oversee a team of Customer Success Managers (CSMs) responsible for managing dealer partnerships within the dealership sector. This role will drive customer ...

UVeye

Team Lead, Customer Success

Houston, TX · On-site +1

$125K - $135K/yr

The Customer Success Team Lead will oversee a team of Customer Success Managers (CSMs) responsible for managing dealer partnerships within the dealership sector. This role will drive customer ...

Orbee Inc.

Customer Success Manager

Cypress, TX · Remote

You understand how a CRM/DMS works and where the "data silos" live in a dealership. * Analytical Mindset: You enjoy digging into a dashboard to find the story. You are comfortable using tools like ...

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All JobsCustomer Success Associate Remote JobsCustomer Success Associate Remote Jobs in Spring, TX

Customer Success Associate Remote information

See Spring, TX salary details

$16.5K

$47.2K

$82.8K

How much do customer success associate remote jobs pay per year?

As of May 28, 2026, the average yearly pay for customer success associate remote in Spring, TX is $47,156.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,800.00 and $58,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Success Associate (Remote), and why are they important?

To thrive as a Customer Success Associate (Remote), you need strong problem-solving abilities, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce or HubSpot, as well as proficiency in communication and support platforms, is typically required. Outstanding interpersonal skills, adaptability, and proactive communication set top performers apart in this role. These skills ensure customers receive effective support and build loyalty, driving retention and satisfaction in a virtual environment.

How does a Customer Success Associate working remotely typically collaborate with other teams to resolve client issues?

As a remote Customer Success Associate, collaboration with teams such as Sales, Product, and Support is often conducted through digital communication tools like Slack, Zoom, or project management platforms. You’ll regularly coordinate with these departments to gather information, escalate technical issues, and ensure customer concerns are thoroughly addressed. Effective communication and timely follow-ups are essential, as remote work relies heavily on clear documentation and proactive updates. Building strong virtual relationships with colleagues helps streamline the resolution process and enhances the overall customer experience.

What is a Customer Success Associate (Remote)?

A Customer Success Associate (Remote) is a professional who works from a remote location to help customers achieve their goals with a company's products or services. Their responsibilities often include onboarding new clients, providing support, addressing customer concerns, and ensuring satisfaction to promote retention and loyalty. They act as a bridge between the customer and the company, helping to solve problems and providing guidance. Effective communication and problem-solving skills are essential in this role. Working remotely allows greater flexibility but also requires strong self-motivation and time management.

What is the difference between Customer Success Associate Remote vs Customer Support Specialist?

AspectCustomer Success Associate RemoteCustomer Support Specialist
Primary FocusBuilding long-term customer relationships and ensuring product adoptionHandling technical issues and resolving customer inquiries
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentRemote, collaborative with sales and success teamsRemote or on-site, technical support teams
Common CertificationsCustomer success or account management certificationsTechnical support or IT certifications

While both roles involve customer interaction, a Customer Success Associate Remote focuses on fostering ongoing relationships and ensuring customer satisfaction, whereas a Customer Support Specialist primarily addresses technical issues and troubleshooting. Understanding these differences helps candidates choose the role that aligns with their skills and career goals.

What are the most commonly searched types of Customer Success Remote jobs in Spring, TX? The most popular types of Customer Success Remote jobs in Spring, TX are:
What are popular job titles related to Customer Success Associate Remote jobs in Spring, TX? For Customer Success Associate Remote jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Customer Success Associate Remote jobs in Spring, TX look for? The top searched job categories for Customer Success Associate Remote jobs in Spring, TX are:
What cities near Spring, TX are hiring for Customer Success Associate Remote jobs? Cities near Spring, TX with the most Customer Success Associate Remote job openings:
Customer Success Associate Remote jobs near you
Infographic showing various Customer Success Associate Remote job openings in Spring, TX as of May 2026, with employment types broken down into 84% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $47,156 per year, or $22.7 per hour.

Agent Success Associate

The Orchard

Houston, TX • Remote

Other

Posted 5 days ago

Job description

About Orchard
Orchard's mission is to make home buying and selling, stress free, fair and simple. For the average American, the home purchase and sale process takes months, creates anxiety, and is filled with uncertainty and hassle. Orchard has reimagined the end-to-end experience of buying and selling, from innovative home search tools to find the perfect home to the ability to buy a new home before selling your current one. Orchard customers manage the entire experience through a personalized online dashboard, while also getting the support of best-in-class Orchard real estate agents.
Headquartered in New York City with teammates across the US, Orchard has 150+ full time employees and 600+ real estate agents. We have financing from top-tier investors including Revolution Growth, Firstmark, Accomplice, Navitas and Juxtapose, who have also backed the likes of Pinterest, AirBnb, Shopify and Sweetgreen. We're proud to have been recognized by Crain's, Inc. 5000, Glassdoor, Parity.org and Built In on their lists of best places to work.
About the Role
At Orchard, Agent Success Associates play a crucial role in ensuring the success of our agents. We are dedicated to supporting both current agents and new recruits through effective onboarding and ongoing assistance. Our dynamic team collaborates with Training and Product teams to manage systems and processes aimed at achieving agent excellence. This is a full-time remote position reporting to the Senior Manager of Transaction Operations. The role requires a strong commitment to customer service and availability to work Central Time hours from 8:00 AM-5:00 PM CST, including one Saturday per month.
What You'll Do Here:
  • Monitor and manage Agent Workflow requests by updating Orchard systems and escalating issues to cross-functional teams.
  • Oversee questions and requests on various Slack channels, ensuring prompt and effective responses.
  • Assess agent readiness by facilitating Listing presentation tests and delivering constructive feedback.
  • Set up agents in multiple systems and track their compliance to qualify for leads.
  • Assisting onboarding agents with their first 4 leads
  • Monitoring and managing Orchard's social media accounts
  • Facilitate pre-onboarding communications
  • Provide 1:1 support to onboarding agents, assisting them with technological issues and general inquiries.
We'd Love to Hear from you if you Have:
  • 2-3 years of relevant work experience in operations or support
  • Proficient in Click up, Slack and a CRM tool (preferably Follow Up Boss)
  • Excellent communication and collaboration skills
  • Ability to multitask and prioritize effectively in a fast-paced environment.
  • Professional demeanor and ability to foster positive interactions with internal and external stakeholders.

Orchard is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.

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