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Customer Success Associate Remote Jobs in Spring, TX

Onshore

Client Success Associate

Houston, TX · Remote

This position is remote, with preference to candidates located in Houston. Who we are looking for ... Bonus points for experience with CRM tools such as Salesforce and/or Asana. * Bonus points for ...

HungerRush

Customer Success Manager

Houston, TX · On-site +1

This is a remote role What You Will Do Customer Ownership & Growth * Act as the primary point of ... Deliver tailored success plans using data-driven insights to define clear success criteria, and ...

HungerRush

Customer Success Manager

Houston, TX · Remote

This is a remote role What You Will Do Customer Ownership & Growth * Act as the primary point of ... Deliver tailored success plans using data-driven insights to define clear success criteria, and ...

Enerex

Customer Success Manager

Houston, TX · Remote

As a Customer Success Manager at Enerex, you will own the end-to-end customer experience across onboarding, issue resolution, and ongoing product adoption. This role goes beyond traditional customer ...

Milliman

Client Success Manager (MedInsight)

Houston, TX · Remote

$788/wk

Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Location This role is ideally based in Seattle, Washington, but remote work within the United ...

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All JobsCustomer Success Associate JobsCustomer Success Associate Remote JobsCustomer Success Associate Remote Jobs in Spring, TX

Customer Success Associate Remote information

See Spring, TX salary details

$16.5K

$47.2K

$82.8K

How much do customer success associate remote jobs pay per year?

As of Jul 10, 2026, the average yearly pay for customer success associate remote in Spring, TX is $47,156.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,800.00 and $58,300.00 per year, depending on experience, location, and employer.

What is a Customer Success Associate (Remote)?

A Customer Success Associate (Remote) is a professional who works from a remote location to help customers achieve their goals with a company's products or services. Their responsibilities often include onboarding new clients, providing support, addressing customer concerns, and ensuring satisfaction to promote retention and loyalty. They act as a bridge between the customer and the company, helping to solve problems and providing guidance. Effective communication and problem-solving skills are essential in this role. Working remotely allows greater flexibility but also requires strong self-motivation and time management.

What is the difference between Customer Success Associate Remote vs Customer Support Specialist?

AspectCustomer Success Associate RemoteCustomer Support Specialist
Primary FocusBuilding long-term customer relationships and ensuring product adoptionHandling technical issues and resolving customer inquiries
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentRemote, collaborative with sales and success teamsRemote or on-site, technical support teams
Common CertificationsCustomer success or account management certificationsTechnical support or IT certifications

While both roles involve customer interaction, a Customer Success Associate Remote focuses on fostering ongoing relationships and ensuring customer satisfaction, whereas a Customer Support Specialist primarily addresses technical issues and troubleshooting. Understanding these differences helps candidates choose the role that aligns with their skills and career goals.

How does a Customer Success Associate working remotely typically collaborate with other teams to resolve client issues?

As a remote Customer Success Associate, collaboration with teams such as Sales, Product, and Support is often conducted through digital communication tools like Slack, Zoom, or project management platforms. You’ll regularly coordinate with these departments to gather information, escalate technical issues, and ensure customer concerns are thoroughly addressed. Effective communication and timely follow-ups are essential, as remote work relies heavily on clear documentation and proactive updates. Building strong virtual relationships with colleagues helps streamline the resolution process and enhances the overall customer experience.

What are the key skills and qualifications needed to thrive as a Customer Success Associate (Remote), and why are they important?

To thrive as a Customer Success Associate (Remote), you need strong problem-solving abilities, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce or HubSpot, as well as proficiency in communication and support platforms, is typically required. Outstanding interpersonal skills, adaptability, and proactive communication set top performers apart in this role. These skills ensure customers receive effective support and build loyalty, driving retention and satisfaction in a virtual environment.
What are the most commonly searched types of Customer Success Remote jobs in Spring, TX? The most popular types of Customer Success Remote jobs in Spring, TX are:
What are popular job titles related to Customer Success Associate Remote jobs in Spring, TX? For Customer Success Associate Remote jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Customer Success Associate Remote jobs in Spring, TX look for? The top searched job categories for Customer Success Associate Remote jobs in Spring, TX are:
What cities near Spring, TX are hiring for Customer Success Associate Remote jobs? Cities near Spring, TX with the most Customer Success Associate Remote job openings:
Customer Success Associate Remote jobs near you
Infographic showing various Customer Success Associate Remote job openings in Spring, TX as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,156 per year, or $22.7 per hour.

Client Success Associate

Onshore

Houston, TX • Remote

Other

Medical, Dental, Vision, Life, PTO

Re-posted 24 days ago

Job description

Client Success Associate 

Location: This position is remote, with preference to candidates located in Houston.   

Who we are looking for:  

  • 3-5 years of experience in a Client Success, Account Management, or other customer-facing role.
  • Exceptional communication and interpersonal skills.
  • Ability to manage multiple clients and projects with strong attention to detail.
  • Comfortable presenting to and training clients on software platforms.
  • Problem-solver with a proactive mindset, and a "client-first" attitude. 
  • Ability to apply strong intuition and analytical skills to ensure complete and accurate understanding of client business operations. 
  • Bonus points for experience with CRM tools such as Salesforce and/or Asana. 
  • Bonus points for experience within the tax credits and incentives space. 

What you'll be doing:  

  • Lead new client onboarding, ensuring a smooth and engaging transition onto our platform. Provide hands-on guidance and product walkthroughs tailored to each client's needs.
  • Build strong, trust-based relationships with clients to drive satisfaction and engagement. Serve as the client's advocate and main point of contact for all platform-related needs. 
  • Coordinate and work cross-functionally with internal departments (ie: Product, Sales, Engineering) to resolve client issues or requests. 
  • Continuously look for ways to improve client experience and increase client success. 
  • Provide subject matter expertise during client engagements, translating complex technical concepts into clear requirements that enable accurate and successful project delivery. 
  • Stay ahead of industry developments to proactively advise clients on new technologies, regulatory changes, and competitive dynamics.  
  • Lead technical discovery sessions, leveraging deep industry knowledge to identify gaps, risks, and optimization opportunities. 
  • Maintain clean, accurate project data while managing milestones and tasks to ensure transparent, organized, and on-track product delivery.   

Life at Onshore:  

  • Rewarding Compensation Packages: We aim to ensure every employee feels valued and appreciated. The annual base salary for this position ranges from $100,000 - $120,000 with an additional bonus component. 
  • Healthcare Benefits: We provide comprehensive medical, dental, and vision plans along with FSA and HSA options.  
  • Unlimited Time Off: We believe in supporting work-life balance and overall well-being, which is why we offer unlimited PTO. This allows you to take the necessary time to rest, recharge, and attend to personal matters whenever needed.  
  • Paid Parental Leave: We provide dedicated paid leave to support new parents, emphasizing our commitment to supporting families and helping employees prioritize their time with loved ones during this significant life event.  
  • Office Environment and Perks: Experience our collaborative and thriving workspace in New York City, complemented by a fully stocked kitchen, regular company gatherings, and a vibrant culture that fosters strong morale and connections among team members.  
  • Personal and Professional Growth: Leverage the diverse team environment to support your development through workshops, mentorship and team-building activities.  

Onshore was founded to tackle a common problem: businesses wasting months chasing documents, risking audits or missing incentives. At Onshore, unlock valuable tax benefits like R&D Tax Credits, 179D Deductions, and Cost Segregation using innovative consulting and advanced AI technology. Our efforts have returned millions to clients by transforming untapped opportunities into tangible results. As we scale rapidly and seize massive growth potential, we are seeking confident, curious and collaborative professionals to help drive our next phase of expansion.  

We welcome applicants from all backgrounds and are proud to be an Equal Opportunity Employer. Every qualified candidate will be considered for hire without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability or protected veteran status. Onshore is deeply committed to diversity, equity and inclusion within our organization.  

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