ZipRecruiter

Log In

2

Customer Success Associate Remote Jobs in Spring, TX

3E

Customer Success Manager

Houston, TX · Remote

$74K - $84K/yr

We're looking for a Customer Success Manager to build strong customer relationships, drive product ... remote work arrangement and must be based in Texas. Travel and requires 10-20% travel . Pay ...

HungerRush

Customer Success Manager

Houston, TX · Remote

This is a remote role What You Will Do Customer Ownership & Growth * Act as the primary point of ... Deliver tailored success plans using data-driven insights to define clear success criteria, and ...

HungerRush

Customer Success Manager

Houston, TX · On-site +1

This is a remote role What You Will Do Customer Ownership & Growth * Act as the primary point of ... Deliver tailored success plans using data-driven insights to define clear success criteria, and ...

Enerex

Customer Success Manager

Houston, TX · Remote

As a Customer Success Manager at Enerex, you will own the end-to-end customer experience across onboarding, issue resolution, and ongoing product adoption. This role goes beyond traditional customer ...

Milliman

Client Success Manager (MedInsight)

Houston, TX · Remote

$788/wk

Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Location This role is ideally based in Seattle, Washington, but remote work within the United ...

Globe Life American Income Division

Be Seen First

Remote Insurance Sales Associate

Houston, TX · Remote

$50K - $120K/yr

Remote Insurance Sales Associate - Globe Life, The American Income Life Division Do you have a ... We value quality and are dedicated to selecting the right candidates for long-term success. Why ...

next page

Showing results 1-20

All JobsCustomer Success Associate JobsCustomer Success Associate Remote JobsCustomer Success Associate Remote Jobs in Spring, TX

Customer Success Associate Remote information

See Spring, TX salary details

$16.5K

$47.2K

$82.8K

How much do customer success associate remote jobs pay per year?

As of Jul 31, 2026, the average yearly pay for customer success associate remote in Spring, TX is $47,156.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,800.00 and $58,300.00 per year, depending on experience, location, and employer.

What is a Customer Success Associate (Remote)?

A Customer Success Associate (Remote) is a professional who works from a remote location to help customers achieve their goals with a company's products or services. Their responsibilities often include onboarding new clients, providing support, addressing customer concerns, and ensuring satisfaction to promote retention and loyalty. They act as a bridge between the customer and the company, helping to solve problems and providing guidance. Effective communication and problem-solving skills are essential in this role. Working remotely allows greater flexibility but also requires strong self-motivation and time management.

What is the difference between Customer Success Associate Remote vs Customer Support Specialist?

AspectCustomer Success Associate RemoteCustomer Support Specialist
Primary FocusBuilding long-term customer relationships and ensuring product adoptionHandling technical issues and resolving customer inquiries
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentRemote, collaborative with sales and success teamsRemote or on-site, technical support teams
Common CertificationsCustomer success or account management certificationsTechnical support or IT certifications

While both roles involve customer interaction, a Customer Success Associate Remote focuses on fostering ongoing relationships and ensuring customer satisfaction, whereas a Customer Support Specialist primarily addresses technical issues and troubleshooting. Understanding these differences helps candidates choose the role that aligns with their skills and career goals.

How does a Customer Success Associate working remotely typically collaborate with other teams to resolve client issues?

As a remote Customer Success Associate, collaboration with teams such as Sales, Product, and Support is often conducted through digital communication tools like Slack, Zoom, or project management platforms. You’ll regularly coordinate with these departments to gather information, escalate technical issues, and ensure customer concerns are thoroughly addressed. Effective communication and timely follow-ups are essential, as remote work relies heavily on clear documentation and proactive updates. Building strong virtual relationships with colleagues helps streamline the resolution process and enhances the overall customer experience.

What are the key skills and qualifications needed to thrive as a Customer Success Associate (Remote), and why are they important?

To thrive as a Customer Success Associate (Remote), you need strong problem-solving abilities, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce or HubSpot, as well as proficiency in communication and support platforms, is typically required. Outstanding interpersonal skills, adaptability, and proactive communication set top performers apart in this role. These skills ensure customers receive effective support and build loyalty, driving retention and satisfaction in a virtual environment.
What are the most commonly searched types of Customer Success Remote jobs in Spring, TX? The most popular types of Customer Success Remote jobs in Spring, TX are:
What job categories do people searching Customer Success Associate Remote jobs in Spring, TX look for? The top searched job categories for Customer Success Associate Remote jobs in Spring, TX are:
What cities near Spring, TX are hiring for Customer Success Associate Remote jobs? Cities near Spring, TX with the most Customer Success Associate Remote job openings:
Customer Success Associate Remote jobs near you
Infographic showing various Customer Success Associate Remote job openings in Spring, TX as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,156 per year, or $22.7 per hour.

Customer Success Manager (Remote)

HungerRush

Houston, TX • Remote

Full-time

Posted 28 days ago

Job description

Who We Are
HungerRush is a leading provider of integrated restaurant solutions. HungerRush 360 is our flagship cloud POS system that makes it easier to delight guests, drive loyalty, and manage restaurants from anywhere. The all-in-one system integrates digital ordering, delivery, customer engagement, restaurant management, and payment processing features with flexible software designed to give operators of all sizes more insight into their customers, more control over their operations, and more power to profitably grow their business. Learn more atwww.hungerrush.com
Job Overview
HungerRush is seeking a driven Customer Success Manager to manage a portfolio of restaurant customers, driving long-term relationships and business growth. In this role, you will ensure customers are satisfied, retained, and continually expanding their use of HungerRush's solutions. You will oversee the entire post-sale lifecycle, identifying cross-sell opportunities, promoting product adoption, and providing strategic guidance to help customers achieve their business objectives with our solutions. This role focuses on managing a high volume of accounts, meeting with executive sponsors to increase product adoption and mitigating churn through proactive, yet scalable, customer engagement.
This is a remote role
What You Will Do
Customer Ownership & Growth

  • Act as the primary point of contact for assigned accounts with a scaled, high-efficiency engagement modeland build trusted advisor relationships with key decision-makers
  • Identify upselling opportunities within the current customer portfolio leveraging analytics and sales data to expand brand adoption of POS and value-added services

Strategic Engagement

  • Deliver tailored success plans using data-driven insights to define clear success criteria, and track progress toward outcomes
  • Monitor account health through product usage metrics, engagement patterns, and customer feedback, and initiate outreach based on key triggers
  • Collaborate with executive sponsors to maintain high-level stakeholder engagement and influence renewal outcomesacross your portfolio

Risk Management & Retention

  • Identify early warning signs of disengagement or churn risk and take proactive action to mitigateand restore customer health
  • Escalate at-risk customers and concerns through internal channels and lead cross-functional efforts to address complex issues

Internal Collaboration & Advocacy

  • Partner with Sales and Marketing to align on messaging, share customer stories, and develop segment-specific engagement strategies
  • Work with Support and Product teams to surface and resolve recurring customer challenges
  • Participate in ongoing product training, knowledge sharing, and best practice initiatives within the Customer Success team to continuously improve processes and team effectiveness

Required Qualifications

  • 1 3 years in Customer Success, Account Management, or a consultative customer-facing role
  • Proven ability to manage a portfolio of accounts with a focus on relationship growth, retention, and satisfaction
  • Excellent communication, presentation, and facilitation skills
  • Comfort using data to drive recommendations and demonstrate business impact
  • Strong organizational, project management and time management abilities

Preferred

  • Experience with CRM systems (e.g., Salesforce)
  • SaaS or restaurant technology experience
  • Familiarity with POS systems and value-added services (marketing, delivery, loyalty, etc.)
  • Bachelor's Degree or equivalent professional experience

Additional Details

This position is open to candidates who are authorized to work in the United States, without sponsorship, either now or in the future. At this time, and in the foreseeable future, HungerRush is not able to support assistance with additional visa sponsorship, regarding this specific position.

Disclaimer: This Job Description indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties in addition to those described above.

HungerRush is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local municipal law.