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Customer Success Associate Remote Jobs in Houston, TX

Arva Intelligence

Customer Success Manager

Houston, TX · On-site +1

$85K - $115K/yr

Remote Travel: Up to 25% travel Level: 4 (Experience Contributor) or 5 (Senior) Base Salary Range: $85K - $115K (not including benefits) General Position Description The Customer Success Manager is ...

Enerex

Customer Success Manager

Houston, TX · Remote

As a Customer Success Manager at Enerex, you will own the end-to-end customer experience across onboarding, issue resolution, and ongoing product adoption. This role goes beyond traditional customer ...

Enerex

Customer Success Manager

Houston, TX · Remote

$70K/yr

As a Customer Success Manager at Enerex, you will own the end-to-end customer experience across onboarding, issue resolution, and ongoing product adoption. This role goes beyond traditional customer ...

3E

Director, Customer Implementations

Houston, TX · Remote

$150K - $165K/yr

If you are AI-forward, passionate about customer success, and understand the importance of ... This position supports remote work in EST, and candidates should be based near one of our U.S. East ...

New

Globe Life American Income Division

Be Seen First

Remote Insurance Sales Associate

Houston, TX · Remote

$50K - $120K/yr

Remote Insurance Sales Associate - Globe Life, The American Income Life Division Do you have a ... We value quality and are dedicated to selecting the right candidates for long-term success. Why ...

Steer

Technical Support Specialist - Remote

Houston, TX · On-site +1

About The Role As a Technical Support Associate, you'll be part of a growing team responsible for ... This role bridges customer success, onboarding, and basic technical implementation - ensuring every ...

Tyndale

National Account Executive

Houston, TX · Remote

Working cross-functionally with sales, operations, customer success, and product teams, you'll ... This position is fully remote with up to 50% travel. About Tyndale The Tyndale Company is a ...

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All JobsCustomer Success Associate JobsCustomer Success Associate Remote JobsCustomer Success Associate Remote Jobs in Houston, TX

Customer Success Associate Remote information

See Houston, TX salary details

$17.7K

$50.6K

$88.8K

How much do customer success associate remote jobs pay per year?

As of Aug 12, 2026, the average yearly pay for customer success associate remote in Houston, TX is $50,605.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $62,600.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate (Remote) is a professional who works from a remote location to help customers achieve their goals with a company's products or services. Their responsibilities often include onboarding new clients, providing support, addressing customer concerns, and ensuring satisfaction to promote retention and loyalty. They act as a bridge between the customer and the company, helping to solve problems and providing guidance. Effective communication and problem-solving skills are essential in this role. Working remotely allows greater flexibility but also requires strong self-motivation and time management.

What is the difference between Customer Success Associate Remote vs Customer Support Specialist?

AspectCustomer Success Associate RemoteCustomer Support Specialist
Primary FocusBuilding long-term customer relationships and ensuring product adoptionHandling technical issues and resolving customer inquiries
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentRemote, collaborative with sales and success teamsRemote or on-site, technical support teams
Common CertificationsCustomer success or account management certificationsTechnical support or IT certifications

While both roles involve customer interaction, a Customer Success Associate Remote focuses on fostering ongoing relationships and ensuring customer satisfaction, whereas a Customer Support Specialist primarily addresses technical issues and troubleshooting. Understanding these differences helps candidates choose the role that aligns with their skills and career goals.

How does a customer success associate working remotely typically collaborate with other teams to resolve client issues?

As a remote Customer Success Associate, collaboration with teams such as Sales, Product, and Support is often conducted through digital communication tools like Slack, Zoom, or project management platforms. You’ll regularly coordinate with these departments to gather information, escalate technical issues, and ensure customer concerns are thoroughly addressed. Effective communication and timely follow-ups are essential, as remote work relies heavily on clear documentation and proactive updates. Building strong virtual relationships with colleagues helps streamline the resolution process and enhances the overall customer experience.

What skills and qualifications are needed to thrive as a customer success associate?

To thrive as a Customer Success Associate (Remote), you need strong problem-solving abilities, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce or HubSpot, as well as proficiency in communication and support platforms, is typically required. Outstanding interpersonal skills, adaptability, and proactive communication set top performers apart in this role. These skills ensure customers receive effective support and build loyalty, driving retention and satisfaction in a virtual environment.
What are the most commonly searched types of Customer Success Remote jobs in Houston, TX? The most popular types of Customer Success Remote jobs in Houston, TX are:
What are popular job titles related to Customer Success Associate Remote jobs in Houston, TX? For Customer Success Associate Remote jobs in Houston, TX, the most frequently searched job titles are:
What job categories do people searching Customer Success Associate Remote jobs in Houston, TX look for? The top searched job categories for Customer Success Associate Remote jobs in Houston, TX are:
What cities near Houston, TX are hiring for Customer Success Associate Remote jobs? Cities near Houston, TX with the most Customer Success Associate Remote job openings:
Customer Success Associate Remote jobs near you
Infographic showing various Customer Success Associate Remote job openings in Houston, TX as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $50,605 per year, or $24.3 per hour.

Customer Success Manager

Arva Intelligence

Houston, TX • On-site, Remote

$85K - $115K/yr

Full-time

Medical, Retirement, PTO

Posted 8 days ago

Job description

Reports to: Senior Director, Global Channel Partnerships & Customer Success

Location: Remote

Travel: Up to 25% travel

Level: 4 (Experience Contributor) or 5 (Senior)

Base Salary Range: $85K - $115K  (not including benefits)

General Position Description

The Customer Success Manager is responsible for the successful onboarding, management and growth of client relationships and their associated projects at Arva Intelligence. As a conduit between Sales, Marketing and Product, this position is critical to successfully executing on Agronomic and Environmental asset sales deliverables and other projects developed by Sales and Leadership. This position also works closely with Product Management to communicate client, project and long-term business needs to ensure quality software and technology development aligned with overall business goals and verification/validation standards.

Key Responsibilities
  • Provide analytics, resources, and technical support to drive successful client enablement and project execution.
  • Aid in establishing timelines and execution strategy for the annual deliverable cycle, including enrollment goals and data collection.
  • Act as a feedback loop between partner clients and the company, relaying feature requests and technology improvements to internal stakeholders and leadership to drive a superior partner experience.
  • Provide training and ongoing support for new and existing partners.
  • Ensure clients provide valuable, actionable feedback to drive quality product development.
  • Utilize data analysis and internal reporting to track pacing across active projects, ensuring that specific partner deliverables and deadlines are managed and supported effectively.
  • Serve as the primary point of contact for customer inquiries, tracking bug fixes and technical resolutions to maintain partner satisfaction.
  • Lead and execute strategic initiatives and special projects, such as pilot programs for emerging environmental assets, to drive innovation and iterative improvements for the company.
Core Requirements
  • Bachelor's degree or higher in Agriculture, Agronomy, Agribusiness, Crop and Soil Sciences, Environmental Science, or Agricultural Engineering.
  • Sales experience or the ability to support Sales Enablement and contribute to new marketing strategies.
  • Customer Relationship Management (CRM) Software: Familiarity with CRM software, such as Salesforce, HubSpot, or others.
  • Deep familiarity with Precision Ag data layers including yield maps, soil samples, and VRT.
  • Experience with FMIS and the integration of data layers into SaaS platforms.
  • Technical aptitude and experience in SaaS support.
  • Excellent written and verbal communication skills.
  • Proficiency in data analysis tools and techniques.
Preferred Skills
  • Proficiency in GIS, Power BI, or Tableau to translate complex agronomic data into actionable client insights.
  • Hands-on experience using CRM software (Salesforce, HubSpot) to drive account health and project organization.
  • Working knowledge of Carbon Accounting, Nature-Based Solutions, and environmental assets.
  • Prior sales and account management experience is preferred.
Why You Will Love Working Here
  • Be part of building something innovative in regenerative agriculture and sustainability.
  • 100% employer paid health insurance premiums.
  • 401(k) contribution.
  • Flexible PTO.
  • Stock options.

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