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Customer Success Associate Remote Jobs in Frisco, TX

Oscar Health

Associate, Provider Success

Dallas, TX · Remote

$87K - $114K/yr

We're hiring an Associate to join our Provider Success team. Oscar is the first health insurance ... This is a remote position, open to candidates who reside in: Dallas, Texas. You will be fully ...

New

Gartner

Client Success Associate

Irving, TX · Remote

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to ...

Gartner

Client Success Associate

Irving, TX · On-site +1

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to ...

Kofile Inc.

Customer Success Manager

Dallas, TX · On-site +1

The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey for Kleio, ensuring customers achieve measurable business outcomes through successful onboarding ...

QAD, Inc.

Customer Success Manager

Dallas, TX · On-site +1

$85K - $110K/yr

Role based in the US: 100% remote Work authorization requiered/ we do not offer sponsorship Customer Success Manager role at QAD is to drive customer retention and growth via adoption, support and ...

QAD, Inc.

Customer Success Manager

Dallas, TX · Remote

Role based in the US: 100% remote Work authorization requiered/ we do not offer sponsorship Customer Success Manager role at QAD is to drive customer retention and growth via adoption, support and ...

Kastle Systems

Customer Success Manager

Dallas, TX · Remote

Kastle's integrated security solution, including access control, video, and remote video monitoring ... and Customer Success teams to develop sales plans that enhance customer engagement and drive ...

Tapcheck

Senior Customer Success Manager

Plano, TX · Remote

About the Job The Senior Customer Success Manager is the strategic anchor of the customer ... If remote, Ideally, candidates will sit in the following states: AL, AZ, CA, CO, DC, DE, FL, GA, ID ...

Intuit

Customer Success Manager (Services)

Frisco, TX · On-site +1

The QuickBooks Services Customer Success team is focused on engaging, driving value and feature ... California Remote (Not Bay Area) $126,000- $170,500 Illinois Remote $114,000- $154,500 Mountain ...

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All JobsCustomer Success Associate JobsCustomer Success Associate Remote JobsCustomer Success Associate Remote Jobs in Frisco, TX

Customer Success Associate Remote information

See Frisco, TX salary details

$17.3K

$49.6K

$87K

How much do customer success associate remote jobs pay per year?

As of Aug 30, 2026, the average yearly pay for customer success associate remote in Frisco, TX is $49,596.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,600.00 and $61,300.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate (Remote) is a professional who works from a remote location to help customers achieve their goals with a company's products or services. Their responsibilities often include onboarding new clients, providing support, addressing customer concerns, and ensuring satisfaction to promote retention and loyalty. They act as a bridge between the customer and the company, helping to solve problems and providing guidance. Effective communication and problem-solving skills are essential in this role. Working remotely allows greater flexibility but also requires strong self-motivation and time management.

What skills and qualifications are needed to thrive as a customer success associate?

To thrive as a Customer Success Associate (Remote), you need strong problem-solving abilities, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce or HubSpot, as well as proficiency in communication and support platforms, is typically required. Outstanding interpersonal skills, adaptability, and proactive communication set top performers apart in this role. These skills ensure customers receive effective support and build loyalty, driving retention and satisfaction in a virtual environment.

How does a customer success associate working remotely typically collaborate with other teams to resolve client issues?

As a remote Customer Success Associate, collaboration with teams such as Sales, Product, and Support is often conducted through digital communication tools like Slack, Zoom, or project management platforms. You’ll regularly coordinate with these departments to gather information, escalate technical issues, and ensure customer concerns are thoroughly addressed. Effective communication and timely follow-ups are essential, as remote work relies heavily on clear documentation and proactive updates. Building strong virtual relationships with colleagues helps streamline the resolution process and enhances the overall customer experience.

What is the difference between Customer Success Associate Remote vs Customer Support Specialist?

AspectCustomer Success Associate RemoteCustomer Support Specialist
Primary FocusBuilding long-term customer relationships and ensuring product adoptionHandling technical issues and resolving customer inquiries
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentRemote, collaborative with sales and success teamsRemote or on-site, technical support teams
Common CertificationsCustomer success or account management certificationsTechnical support or IT certifications

While both roles involve customer interaction, a Customer Success Associate Remote focuses on fostering ongoing relationships and ensuring customer satisfaction, whereas a Customer Support Specialist primarily addresses technical issues and troubleshooting. Understanding these differences helps candidates choose the role that aligns with their skills and career goals.

What are the most commonly searched types of Customer Success Remote jobs in Frisco, TX?

The most popular types of Customer Success Remote jobs in Frisco, TX are:

What are popular job titles related to Customer Success Associate Remote jobs in Frisco, TX?

For Customer Success Associate Remote jobs in Frisco, TX, the most frequently searched job titles are:

What job categories do people searching Customer Success Associate Remote jobs in Frisco, TX look for?

The top searched job categories for Customer Success Associate Remote jobs in Frisco, TX are:

What cities near Frisco, TX are hiring for Customer Success Associate Remote jobs?

Cities near Frisco, TX with the most Customer Success Associate Remote job openings:

Customer Success Associate Remote jobs near you
Infographic showing various Customer Success Associate Remote job openings in Frisco, TX as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, and 4% Contract. Highlights an 4% In-person, and 96% Remote job distribution, with an average salary of $49,596 per year, or $23.8 per hour.

Associate, Provider Success

Oscar Health

Dallas, TX • Remote

$87K - $114K/yr

Full-time

PTO

Posted 2 days ago

New

Oscar Health rating

6.9

Company rating: 6.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

262nd of 315 rated insurance

Job description

Hi, we're Oscar. We're hiring an Associate to join our Provider Success team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family.

About the role:

The Associate, Provider Success drives solutions to acute and systemic issues within Oscar's operations. The Associate owns end-to-end solutioning of provider escalations, orchestrating efforts cross-functionally with multiple internal partners, while building strong relationships through effectiveness and trust.

You will report into the Manager, Provider Success.

Work Location: This is a remote position, open to candidates who reside in: Dallas, Texas. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote

Pay Transparency: The base pay for this role is: $87,188 - $114,434 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities:

  • Leads and cross collaborates on problem definition, acute error remediation, and root cause solution development
  • Utilizes data to drive business decisions to impact cross-functional strategy
  • Develops trusting relationships with relevant internal/external stakeholders through effective communication, collaboration and positive outcomes.
  • Supports Oscar team members through knowledge sharing, process documentation, and tooling development
  • Other duties as assigned
  • Compliance with all applicable laws and regulations

Requirements:

  • 3+ years of relevant technical experience in operations, data analysis, and/or consulting within healthcare
  • 3+ years experience cooperatively developing project plans with internal and external stakeholders
  • 3+ years experience designing and improving workflows, including development of accompanying operating and technical procedures and tooling
  • Experience managing complicated business challenges: developing understanding, distilling and communicating that understanding to technical and non-technical audiences.
  • Healthcare experience

Bonus points:

  • Knowledge management, training, or content development in operational settings
  • 2+ years experience using SQL to manipulate and analyze large data sets to solve business problems
  • Process Improvement or Lean Six Sigma certification
  • Structured, systematic, and critical thinking
  • Strong verbal and written communications

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