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Customer Success Associate Jobs in Houston, TX (NOW HIRING)

Bakertilly

Senior Associate, Customer Success

Houston, TX · On-site

$57K - $97K/yr

The Senior Associate, Customer Success will be responsible for aiding adoption of the ERP software, processing annual renewals and add-ons, supporting customer requests for customizations and ...

Weatherford

CUSTOMER SUCCESS SPECIALIST

Houston, TX · On-site

Customer Success Specialist for Digital Products The Customer Success Specialist for Digital Products is responsible for driving adoption, retention, and renewal outcomes across an assigned portfolio ...

Sparta Commodities

Customer Success Manager

Houston, TX · On-site

Customer Success Manager We're looking for a Customer Success Manager to join our growing CS team in Houston, reporting to our VP of Customer Success. You'll own a portfolio of clients -- including ...

Weatherford

CUSTOMER SUCCESS SPECIALIST

Houston, TX

Job Purpose The Customer Success Specialist for Digital Products is responsible for driving adoption, retention, and renewal outcomes across an assigned portfolio of Weatherford digital software ...

Schlumberger

Customer Success Manager

Houston, TX · On-site

The Customer Success Manager is responsible for ensuring the success, satisfaction, and ongoing value realization of Energy Companies using our Global Oil & Gas SaaS solutions. This role requires a ...

3E

Customer Success Manager

Houston, TX · Remote

$74K - $84K/yr

We're looking for a Customer Success Manager to build strong customer relationships, drive product adoption, and support retention and growth across a defined book of business. In this role, you will ...

SynMax

Customer Success Specialist

Houston, TX · On-site

Customer Success Specialist, Vulcan SynMax's Vulcan platform tracks energy and infrastructure construction in near real-time using satellite imagery - catching what filings and forecasts miss, months ...

SynMax

Customer Success Specialist

Houston, TX

Customer Success Specialist, Vulcan SynMax Houston, TX (Hybrid) Full-time SynMax's Vulcan platform tracks energy and infrastructure construction in near real-time using satellite imagery - catching ...

SynMax

Customer Success Specialist

Houston, TX

Customer Success Specialist, Vulcan SynMax · Houston, TX (Hybrid) · Full-time SynMax's Vulcan platform tracks energy and infrastructure construction in near real-time using satellite imagery ...

HungerRush

Customer Success Manager

Houston, TX · Remote

Learn more atwww.hungerrush.com Job Overview HungerRush is seeking a driven Customer Success Manager to manage a portfolio of restaurant customers, driving long-term relationships and business growth.

Okta, Inc.

Customer Success Manager

Houston, TX · On-site

$130K - $178K/yr

The Customer Success Manager role will play a critical part in the exciting growth and retention trajectory of the Commercial Sector at Okta. You will report to the Regional Manager, Customer Success ...

NavVis

Customer Success Manager

Texas City, TX · On-site

$57K - $98K/yr

THE OPPORTUNITY Do you have what it takes to drive and maximize customer success for our unique products? As part of our Customer Experience team , you will be working closely with our SMB (Small ...

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All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Houston, TX

Customer Success Associate information

See Houston, TX salary details

$17.7K

$50.6K

$88.8K

How much do customer success associate jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer success associate in Houston, TX is $50,581.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $62,500.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

More about Customer Success Associate jobs
What are the most commonly searched types of Customer Success jobs in Houston, TX? The most popular types of Customer Success jobs in Houston, TX are:
What are popular job titles related to Customer Success Associate jobs in Houston, TX? For Customer Success Associate jobs in Houston, TX, the most frequently searched job titles are:
What job categories do people searching Customer Success Associate jobs in Houston, TX look for? The top searched job categories for Customer Success Associate jobs in Houston, TX are:
What cities near Houston, TX are hiring for Customer Success Associate jobs? Cities near Houston, TX with the most Customer Success Associate job openings:
Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Houston, TX as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 79% In-person, and 21% Remote job distribution, with an average salary of $50,581 per year, or $24.3 per hour.

Customer Success Associate

McQuade Organization

Houston, TX • On-site

Full-time

Re-posted 20 days ago

Job description

Responsibilities

Are you passionate about helping people succeed while delivering exceptional service experiences? We’re looking for motivated individuals to join our growing team as Customer Success Associates. In this role, you’ll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services.

What We’re Looking For:

• Strong communication and people skills.

• A customer-first mindset and a desire to make a positive impact.

• A proactive attitude and adaptability to work in a fast-paced environment.

• Sales or customer service experience is a plus, but not required – we’ll train you!

Apply