ZipRecruiter

Log In

1

Customer Success Associate Jobs in Austin, TX (NOW HIRING)

Way

Customer Success Associate

Austin, TX · On-site

We are seeking a Customer Success Associate to assist clients by leveraging Way for their experiential programming to drive ancillary revenue. The ideal candidate is a tech-savvy problem solver with ...

Way

Customer Success Associate

Austin, TX · On-site

We are seeking a Customer Success Associate to assist clients by leveraging Way for their experiential programming to drive ancillary revenue. The ideal candidate is a tech-savvy problem solver with ...

Beyonk

Customer Success Associate

Austin, TX · Remote

Lead onboarding and help customers get set up for success early * Run proactive check-ins, especially ahead of peak trading periods * Manage renewals and spot upsell opportunities * Handle support ...

Beyonk

Customer Success Associate

Austin, TX · Remote

Lead onboarding and help customers get set up for success early * Run proactive check-ins, especially ahead of peak trading periods * Manage renewals and spot upsell opportunities * Handle support ...

Beyonk

Customer Success Associate

Austin, TX · Remote

Lead onboarding and help customers get set up for success early * Run proactive check-ins, especially ahead of peak trading periods * Manage renewals and spot upsell opportunities * Handle support ...

Cliftonlarsonallen

Client Success Associate

Austin, TX · On-site

CLA is seeking a Client Success Associate. This role assists with the optimization of the client experience lifecycle . They help facilitate the development of digital software client relationships ...

CliftonLarsonAllen

Client Success Associate

Austin, TX · On-site

CLA is seeking a Client Success Associate. This role assists with the optimization of the client experience lifecycle . They help facilitate the development of digital software client relationships ...

Privy

Customer Success Manager

Austin, TX · Remote

Customer Success at Privy is about helping ecommerce brands unlock growth. We partner with thousands of merchants to maximize the value they get from email, SMS, and onsite experiences through ...

Prospyr, Inc

Customer Success Manager

Austin, TX · On-site +1

$75K - $125K/yr

Customer Success Manager Company: Prospyr Medical Location: Remote (US) About Prospyr Prospyr Medical is building the operating system for medical aesthetics and wellness. We replace fragmented EMRs ...

Privy

Customer Success Manager

Austin, TX · On-site +1

Customer Success at Privy is about helping ecommerce brands unlock growth. We partner with thousands of merchants to maximize the value they get from email, SMS, and onsite experiences through ...

Melio

Customer Success Manager

Austin, TX · Remote

Customer Success Manager Location: Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success ...

Jamf

Customer Success Manager

Austin, TX · On-site

As a Customer Success Manager (CSM) at Jamf, you will be the post-sale partner for customers ... HS Diploma / GED Degree (Required) * 2 Year /Associates Degree or higher (Preferred)

next page

Showing results 1-20

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Austin, TX

Customer Success Associate information

See Austin, TX salary details

$18.3K

$52.5K

$92.2K

How much do customer success associate jobs pay per year?

As of Aug 4, 2026, the average yearly pay for customer success associate in Austin, TX is $52,513.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,700.00 and $64,900.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

More about Customer Success Associate jobs
What are the most commonly searched types of Customer Success jobs in Austin, TX? The most popular types of Customer Success jobs in Austin, TX are:
What are popular job titles related to Customer Success Associate jobs in Austin, TX? For Customer Success Associate jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Customer Success Associate jobs in Austin, TX look for? The top searched job categories for Customer Success Associate jobs in Austin, TX are:
What cities near Austin, TX are hiring for Customer Success Associate jobs? Cities near Austin, TX with the most Customer Success Associate job openings:
Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Austin, TX as of July 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $52,513 per year, or $25.2 per hour.

Customer Success Associate

McQuade Organization

San Marcos, TX

Full-time

Re-posted 8 days ago

Job description

Responsibilities

Are you passionate about helping people succeed while delivering exceptional service experiences? We’re looking for motivated individuals to join our growing team as Customer Success Associates. In this role, you’ll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services.

What We’re Looking For:

• Strong communication and people skills.

• A customer-first mindset and a desire to make a positive impact.

• A proactive attitude and adaptability to work in a fast-paced environment.

• Sales or customer service experience is a plus, but not required – we’ll train you!

Apply