Entry Level Customer Success Jobs in Austin, TX (NOW HIRING)

Introduction

IBM Technology Sales is transforming client engagement by combining digital selling, technical expertise, and AI-driven innovation. As an Entry-Level Technology Seller, you will create demand, identify opportunities, and help organizations evaluate and adopt IBM solutions. This center-based role blends consultative selling, technical demonstrations, AI-powered sales tools, ecosystem collaboration, and customer success while building a foundation for a career in technology sales and client leadership. IBM's Sales Internship Program culture will set you up for positive impact and success, whilst ongoing development will continually advance your skills. Our sales environment is collaborative and experiential. Part of a team, you'll be surrounded by bright minds - always willing to help- as you apply passion to work that will compel our clients to invest in IBM's products and services.

Your role and responsibilities

• Create demand and identify new opportunities within assigned territories, accounts, and product portfolios through outbound, inbound, and digital engagement.
• Engage and qualify prospective customers through phone, email, social media, video outreach, campaigns, virtual events, and other digital selling channels.
• Develop and maintain an active pipeline by progressing opportunities through the sales cycle, uncovering expansion potential, and supporting renewal, upgrade, and modernization opportunities.
• Participate in customer discovery conversations to understand business objectives, technical needs, buying criteria, and success measures.
• Deliver virtual technical demonstrations, solution overviews, and proof-of-value discussions that connect IBM capabilities to customer business outcomes.
• Act as a trusted sales advisor and technical advocate by maintaining contemporary product knowledge and clearly communicating IBM value propositions.
• Collaborate with Technical Specialists, Customer Success Managers, Account Executives, Business Partners, Marketing, and Ecosystem teams to advance opportunities and support deal execution.
• Use IBM digital and AI-enabled sales tools, customer insights, market intelligence, and social selling techniques to improve engagement strategies and drive revenue growth.

Required education

High School Diploma/GED

Preferred education

Bachelor's Degree

Required technical and professional expertise

• Actively Enrolled: Registered undergraduate or graduate university student.
• Seeking a Bachelor's or Master's degree completed by start date in Business, Communications, Computer Science, Information Systems, Software Engineering, Computer Engineering, Data Science, Cybersecurity, Information Technology, Management Information Systems, Mathematics, Engineering, Business Technology, or a related field.
• Strong interest in technology, digital selling, consultative sales, and solving client business challenges.
• Excellent written, verbal, interpersonal, and presentation skills.
• Ability to explain technical concepts to business and technical audiences.
• Analytical thinking, curiosity, adaptability, self-motivation, and a customer-focused mindset.
• Interest in learning IBM technologies, product offerings, industry trends, competitive landscapes, and AI-powered sales tools.

Preferred technical and professional experience

Leadership experience through student organizations, athletics, volunteer work, competitions, or community involvement.

ABOUT BUSINESS UNIT

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

Supplemental 1 employees may be eligible for up to 8 paid holidays, minimum of 56 hours paid sick time and the IBM Employee Stock Purchase Plan. IBM offers paid family medical leave and disability benefits to eligible employees where required by applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 15 days from this date or less if not needed to fill the role. We consider qualified applicants with criminal histories, consistent with applicable law.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

Job Title

Technology Seller Intern - Entry Level Sales Program 2027

Date posted

07-Aug-2026

Job ID

128339

City / Township / Village

Atlanta, Dallas, Austin

State / Province

Georgia, Texas

Country

United States

Work arrangement

Hybrid

Area of work

Sales

Employment type

Co-Op (Fixed Term)

Contract type

Internship

Projected Minimum Salary per year

56,700.00

Projected Maximum Salary per year

103,950.00

Position type

Internship

Travel required

Some travel may be required based on business demand

Company

(0147) International Business Machines Corporation

Shift

General (daytime)

Is this role a commissionable/sales incentive based position?

No