1

Client Success Analyst Jobs in Spring, TX (NOW HIRING)

Client Success Associate Location: This position is remote, with preference to candidates located ... Ability to apply strong intuition and analytical skills to ensure complete and accurate ...

The Client Success team provides effective analytical support and proactive recommendations to support data-driven decisions. Client Success Managers must have a strong understanding of the health ...

Portfolio Success Manager

Houston, TX · On-site

$70K - $85K/yr

The Portfolio Success Manager will be responsible for analyzing portfolio performance, developing client-facing reports, monitoring key business metrics, and partnering with leadership to drive ...

Sales Operations Analyst

Houston, TX · On-site +1

$60K - $80K/yr

Description Sales Operations Analyst Reports to: VP, Client Account Management Location: Remote (U ... to influence client success and business outcomes • Competitive compensation with performance ...

Sales Operations Analyst Reports to: VP, Client Account Management Location: Remote (U.S. only) or ... to influence client success and business outcomes • Competitive compensation with performance ...

Sales Operations Analyst

Houston, TX · On-site +1

$60K - $80K/yr

Sales Operations Analyst Reports to: VP, Client Account Management Location: Remote (U.S. only) or ... to influence client success and business outcomes • Competitive compensation with performance ...

... success, driving seamless onboarding and leading a high-performing specialist team. Enjoy a ... Finally, you'll generate and analyze key performance reports, delivering strategic insights and ...

... success, driving seamless onboarding and leading a high-performing specialist team. Enjoy a ... Finally, you'll generate and analyze key performance reports, delivering strategic insights and ...

next page

Showing results 1-20

Client Success Analyst information

See Spring, TX salary details

$15

$22

$35

How much do client success analyst jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for client success analyst in Spring, TX is $22.78, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $25.67 per hour, depending on experience, location, and employer.

How does a Client Success Analyst typically collaborate with other departments to address client needs?

Client Success Analysts frequently work cross-functionally, partnering with teams such as Sales, Product, and Support to ensure client satisfaction. They often act as the main point of contact for client feedback, relaying concerns or feature requests to the appropriate internal teams. This collaboration helps drive process improvements, resolve issues efficiently, and ensures the client's voice is heard throughout the organization. Effective communication and relationship-building skills are essential for success in this role.

What is a Client Success Analyst?

A Client Success Analyst is a professional who ensures that clients achieve their desired outcomes while using a company's products or services. They act as a bridge between the client and the company, providing support, troubleshooting issues, and identifying opportunities for clients to maximize value. Their responsibilities often include onboarding new clients, analyzing client data to track satisfaction and success, and collaborating with internal teams to resolve client concerns. Ultimately, they help foster long-term client relationships and drive customer retention.

Is being a CSM stressful?

Client Success Analysts often experience stress due to managing client expectations, resolving issues quickly, and maintaining high satisfaction levels. The role requires strong communication skills, problem-solving, and the ability to handle multiple accounts simultaneously, which can contribute to a high-pressure environment.

How much does a CSM earn?

A Client Success Manager (CSM) typically earns between $60,000 and $100,000 annually, depending on experience, industry, and location. Senior CSMs or those in high-demand sectors can earn higher salaries, often supplemented with bonuses and commissions. Strong communication skills and familiarity with customer relationship management (CRM) tools are important for success in this role.

Do CSMS make good money?

Client Success Managers (CSMs) or Analysts typically earn competitive salaries that vary by industry, experience, and location. Entry-level roles may start around $50,000 annually, while experienced professionals can earn over $80,000 or more, especially with certifications or specialized skills. Compensation often includes bonuses and benefits aligned with customer success and account management responsibilities.

What are the key skills and qualifications needed to thrive as a Client Success Analyst, and why are they important?

To thrive as a Client Success Analyst, you need strong analytical abilities, customer relationship management skills, and a bachelor’s degree in business, marketing, or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and project management systems is typically required. Excellent communication, problem-solving, and adaptability are crucial soft skills for building trust and proactively addressing client needs. These qualifications enable analysts to deliver value, foster long-term client satisfaction, and drive business growth.

What jobs in the US pay 300,000 a year?

For a Client Success Analyst, earning $300,000 annually is uncommon and typically requires senior-level experience, specialized skills, or leadership roles within large organizations. High-paying roles in related fields may include executive positions, management consultants, or senior sales and business development roles, often requiring advanced certifications and extensive industry experience.

What is the difference between Client Success Analyst vs Customer Support Specialist?

AspectClient Success AnalystCustomer Support Specialist
Required CredentialsBachelor's degree often in business, marketing, or related fields; certifications in customer success or CRM toolsHigh school diploma or equivalent; some roles prefer certifications in customer service or product knowledge
Work EnvironmentCollaborative, strategic, client-facing roles within SaaS or service companiesSupport-focused, troubleshooting, and issue resolution in call centers or online support platforms
Employer & Industry UsageUsed in SaaS, tech, and service industries to enhance client retention and satisfactionCommon across retail, telecom, tech, and service sectors for direct customer assistance

The main difference is that a Client Success Analyst focuses on proactive engagement, retention, and strategic account management, while a Customer Support Specialist handles reactive issue resolution and technical support. Both roles require strong communication skills, but the Client Success Analyst typically works more strategically to ensure long-term client success.

What cities near Spring, TX are hiring for Client Success Analyst jobs? Cities near Spring, TX with the most Client Success Analyst job openings:

Client Success Associate

Onshore

Houston, TX • Remote

Other

Medical, Dental, Vision, Life, PTO

Re-posted 27 days ago


Job description

Client Success Associate 

Location: This position is remote, with preference to candidates located in Houston.   

Who we are looking for:  

  • 3-5 years of experience in a Client Success, Account Management, or other customer-facing role.
  • Exceptional communication and interpersonal skills.
  • Ability to manage multiple clients and projects with strong attention to detail.
  • Comfortable presenting to and training clients on software platforms.
  • Problem-solver with a proactive mindset, and a "client-first" attitude. 
  • Ability to apply strong intuition and analytical skills to ensure complete and accurate understanding of client business operations. 
  • Bonus points for experience with CRM tools such as Salesforce and/or Asana. 
  • Bonus points for experience within the tax credits and incentives space. 

What you'll be doing:  

  • Lead new client onboarding, ensuring a smooth and engaging transition onto our platform. Provide hands-on guidance and product walkthroughs tailored to each client's needs.
  • Build strong, trust-based relationships with clients to drive satisfaction and engagement. Serve as the client's advocate and main point of contact for all platform-related needs. 
  • Coordinate and work cross-functionally with internal departments (ie: Product, Sales, Engineering) to resolve client issues or requests. 
  • Continuously look for ways to improve client experience and increase client success. 
  • Provide subject matter expertise during client engagements, translating complex technical concepts into clear requirements that enable accurate and successful project delivery. 
  • Stay ahead of industry developments to proactively advise clients on new technologies, regulatory changes, and competitive dynamics.  
  • Lead technical discovery sessions, leveraging deep industry knowledge to identify gaps, risks, and optimization opportunities. 
  • Maintain clean, accurate project data while managing milestones and tasks to ensure transparent, organized, and on-track product delivery.   

Life at Onshore:  

  • Rewarding Compensation Packages: We aim to ensure every employee feels valued and appreciated. The annual base salary for this position ranges from $100,000 - $120,000 with an additional bonus component. 
  • Healthcare Benefits: We provide comprehensive medical, dental, and vision plans along with FSA and HSA options.  
  • Unlimited Time Off: We believe in supporting work-life balance and overall well-being, which is why we offer unlimited PTO. This allows you to take the necessary time to rest, recharge, and attend to personal matters whenever needed.  
  • Paid Parental Leave: We provide dedicated paid leave to support new parents, emphasizing our commitment to supporting families and helping employees prioritize their time with loved ones during this significant life event.  
  • Office Environment and Perks: Experience our collaborative and thriving workspace in New York City, complemented by a fully stocked kitchen, regular company gatherings, and a vibrant culture that fosters strong morale and connections among team members.  
  • Personal and Professional Growth: Leverage the diverse team environment to support your development through workshops, mentorship and team-building activities.  

Onshore was founded to tackle a common problem: businesses wasting months chasing documents, risking audits or missing incentives. At Onshore, unlock valuable tax benefits like R&D Tax Credits, 179D Deductions, and Cost Segregation using innovative consulting and advanced AI technology. Our efforts have returned millions to clients by transforming untapped opportunities into tangible results. As we scale rapidly and seize massive growth potential, we are seeking confident, curious and collaborative professionals to help drive our next phase of expansion.  

We welcome applicants from all backgrounds and are proud to be an Equal Opportunity Employer. Every qualified candidate will be considered for hire without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability or protected veteran status. Onshore is deeply committed to diversity, equity and inclusion within our organization.