Collaborate with competitive intelligence team on the production, analysis and dissemination of ... SUCCESS IN THIS ROLE Success in this role means becoming a dependable, proactive, and detail ...
Collaborate with competitive intelligence team on the production, analysis and dissemination of ... SUCCESS IN THIS ROLE Success in this role means becoming a dependable, proactive, and detail ...
... client success and organizational excellence. ABOUT THE ROLE The Information Security Client ... Mentor junior analysts and contribute to the professional development of the broader Risk and ...
... client success and organizational excellence. ABOUT THE ROLE The Information Security Client ... Mentor junior analysts and contribute to the professional development of the broader Risk and ...
Controller - Nonprofit
Houston, TX · On-site
$85K - $125K/yr
Proven success in managing multiple client relationships in a consulting environment * Strong mentoring and team development abilities * Excellence in financial analysis and strategic planning
Controller - Nonprofit
Houston, TX · On-site
$85K - $125K/yr
Proven success in managing multiple client relationships in a consulting environment * Strong mentoring and team development abilities * Excellence in financial analysis and strategic planning
Controller - Nonprofit
Houston, TX · On-site
$85K - $125K/yr
Proven success in managing multiple client relationships in a consulting environment * Strong mentoring and team development abilities * Excellence in financial analysis and strategic planning
Controller - Nonprofit
Houston, TX · On-site
$85K - $125K/yr
Proven success in managing multiple client relationships in a consulting environment * Strong mentoring and team development abilities * Excellence in financial analysis and strategic planning
Controller - Nonprofit
Houston, TX · On-site +1
Proven success in managing multiple client relationships in a consulting environment * Strong mentoring and team development abilities * Excellence in financial analysis and strategic planning
Controller - Nonprofit
Houston, TX · On-site +1
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Client Policy Analyst - Compensation (remote)
Houston, TX · Remote
$80K - $90K/yr
Broadridge is hiring! We're seeking a Client Policy Analyst - Compensation. You will be part of a ... Disability Assistance We recognize that ensuring our long-term success means creating an ...
Client Policy Analyst - Compensation (remote)
Houston, TX · Remote
$80K - $90K/yr
Broadridge is hiring! We're seeking a Client Policy Analyst - Compensation. You will be part of a ... Disability Assistance We recognize that ensuring our long-term success means creating an ...
CUSTOMER SUCCESS SPECIALIST
Houston, TX · On-site
Deploy and analyze customer journey surveys within assigned accounts * Translate customer feedback ... a client-facing role within software or digital products * Experience managing customer ...
CUSTOMER SUCCESS SPECIALIST
Houston, TX · On-site
Deploy and analyze customer journey surveys within assigned accounts * Translate customer feedback ... a client-facing role within software or digital products * Experience managing customer ...
Board Certified Behavior Analyst (BCBA) - Pediatric ABA | Richmond, TX- $5k Sign on Bonus
Richmond, TX · On-site
$61K - $75K/yr
... client success! Why Choose Reliant ABA Therapy? When you join our team, you're joining a mission ... Collect and analyze data from each session to continuously improve treatment effectiveness.
Board Certified Behavior Analyst (BCBA) - Pediatric ABA | Richmond, TX- $5k Sign on Bonus
Richmond, TX · On-site
$61K - $75K/yr
... client success! Why Choose Reliant ABA Therapy? When you join our team, you're joining a mission ... Collect and analyze data from each session to continuously improve treatment effectiveness.
CUSTOMER SUCCESS SPECIALIST
Houston, TX · On-site
Deploy and analyze customer journey surveys within assigned accounts * Translate customer feedback ... a client-facing role within software or digital products * Experience managing customer ...
CUSTOMER SUCCESS SPECIALIST
Houston, TX · On-site
Deploy and analyze customer journey surveys within assigned accounts * Translate customer feedback ... a client-facing role within software or digital products * Experience managing customer ...
Board Certified Behavior Analyst (BCBA) - Pediatric ABA | Richmond, TX- $5k Sign on Bonus
Richmond, TX · On-site
$61K - $75K/yr
... client success! Why Choose Reliant ABA Therapy? When you join our team, youre joining a mission ... Collect and analyze data from each session to continuously improve treatment effectiveness.
Quick apply
Board Certified Behavior Analyst (BCBA) - Pediatric ABA | Richmond, TX- $5k Sign on Bonus
Richmond, TX · On-site
$61K - $75K/yr
... client success! Why Choose Reliant ABA Therapy? When you join our team, youre joining a mission ... Collect and analyze data from each session to continuously improve treatment effectiveness.
Accounts Receivable Specialist
Houston, TX · On-site
$75K - $95K/yr
... client success teams. Key Responsibilities * Own end-to-end accounts receivable operations ... Support audits and compliance reviews by providing documentation and analysis as needed * Identify ...
Quick apply
Accounts Receivable Specialist
Houston, TX · On-site
$75K - $95K/yr
... client success teams. Key Responsibilities * Own end-to-end accounts receivable operations ... Support audits and compliance reviews by providing documentation and analysis as needed * Identify ...
Analyze portfolio performance, combining data and customer feedback to generate actionable payment ... Deliver client training and enablement sessions to drive value realization * Collaborate cross ...
Quick apply
Analyze portfolio performance, combining data and customer feedback to generate actionable payment ... Deliver client training and enablement sessions to drive value realization * Collaborate cross ...
Board Certified Behavior Analyst (BCBA) - Pediatric ABA | Richmond, TX- $5k Sign on Bonus
Richmond, TX · On-site
$85K - $95K/yr
... client success! Why Choose Reliant ABA Therapy? When you join our team, you're joining a mission ... needs. • Collect and analyze data from each session to continuously improve treatment ...
Board Certified Behavior Analyst (BCBA) - Pediatric ABA | Richmond, TX- $5k Sign on Bonus
Richmond, TX · On-site
$85K - $95K/yr
... client success! Why Choose Reliant ABA Therapy? When you join our team, you're joining a mission ... needs. • Collect and analyze data from each session to continuously improve treatment ...
Client Relationship Manager
Houston, TX · Hybrid
$120K - $129K/yr
Success in this role requires developing a strong understanding of Invesco's investment ... cause analysis, and process improvement Bachelor's degree required; Series 7 and 63 licenses ...
Client Relationship Manager
Houston, TX · Hybrid
$120K - $129K/yr
Success in this role requires developing a strong understanding of Invesco's investment ... cause analysis, and process improvement Bachelor's degree required; Series 7 and 63 licenses ...
Demonstrated success selling property management or consulting services to institutional, middle ... Strong financial and market analysis skills, including comfort with underwriting multifamily assets.
Demonstrated success selling property management or consulting services to institutional, middle ... Strong financial and market analysis skills, including comfort with underwriting multifamily assets.
... success and relationships, renewal business, and conduit of information between the Client and Lockton. Core skills include: professional communication, adaptability, business acumen, analytical ...
... success and relationships, renewal business, and conduit of information between the Client and Lockton. Core skills include: professional communication, adaptability, business acumen, analytical ...
Let's talk about how you can find your place here at Stifel, where success meets success . Under ... analysts, project managers, marketing specialists, developers, bankers, operations associates ...
Let's talk about how you can find your place here at Stifel, where success meets success . Under ... analysts, project managers, marketing specialists, developers, bankers, operations associates ...
Client Relationship Manager, Canada
Houston, TX · Hybrid
$90K - $110K/yr
Success requires building cross-functional relationships across sales, investments, product ... Strong analytical, problem-solving, and detail orientation, with a results-driven, accountable, and ...
Client Relationship Manager, Canada
Houston, TX · Hybrid
$90K - $110K/yr
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Account Director
Houston, TX · On-site +1
... success metrics, and best practices to technical and non-technical audiences. * Skilled in client performance data analysis and in providing actionable and impactful insights to clients with a focus ...
Account Director
Houston, TX · On-site +1
... success metrics, and best practices to technical and non-technical audiences. * Skilled in client performance data analysis and in providing actionable and impactful insights to clients with a focus ...
Let's talk about how you can find your place here at Stifel, where success meets success . What You ... analysts, project managers, marketing specialists, developers, bankers, operations associates ...
Let's talk about how you can find your place here at Stifel, where success meets success . What You ... analysts, project managers, marketing specialists, developers, bankers, operations associates ...
Client Success Analyst information
See Spring, TX salary details
$15.19 - $17.02
8% of jobs
$17.92 is the 25th percentile. Wages below this are outliers.
$17.02 - $18.84
35% of jobs
The median wage is $20.54 / hr.
$18.84 - $20.67
8% of jobs
$20.67 - $22.50
13% of jobs
$22.50 - $24.33
11% of jobs
$24.48 is the 75th percentile. Wages above this are outliers.
$24.33 - $26.16
10% of jobs
$26.16 - $27.98
4% of jobs
$27.98 - $29.81
3% of jobs
$29.81 - $31.64
1% of jobs
$31.64 - $33.47
1% of jobs
$33.47 - $35.30
6% of jobs
$15
$22
$35
How much do client success analyst jobs pay per hour?
How does a Client Success Analyst typically collaborate with other departments to address client needs?
What is a Client Success Analyst?
Is being a CSM stressful?
How much does a CSM earn?
Do CSMS make good money?
What are the key skills and qualifications needed to thrive as a Client Success Analyst, and why are they important?
What jobs in the US pay 300,000 a year?
What is the difference between Client Success Analyst vs Customer Support Specialist?
| Aspect | Client Success Analyst | Customer Support Specialist |
|---|---|---|
| Required Credentials | Bachelor's degree often in business, marketing, or related fields; certifications in customer success or CRM tools | High school diploma or equivalent; some roles prefer certifications in customer service or product knowledge |
| Work Environment | Collaborative, strategic, client-facing roles within SaaS or service companies | Support-focused, troubleshooting, and issue resolution in call centers or online support platforms |
| Employer & Industry Usage | Used in SaaS, tech, and service industries to enhance client retention and satisfaction | Common across retail, telecom, tech, and service sectors for direct customer assistance |
The main difference is that a Client Success Analyst focuses on proactive engagement, retention, and strategic account management, while a Customer Support Specialist handles reactive issue resolution and technical support. Both roles require strong communication skills, but the Client Success Analyst typically works more strategically to ensure long-term client success.
Job description
Baker Botts is a leading international law firm recognized for its deep understanding of the industries it serves, particularly the energy and technology industries. With offices across major global markets, the firm delivers sophisticated legal services while cultivating a collaborative, inclusive culture where both attorneys and professional staff contribute to client success and organizational excellence.
ABOUT THE ROLE
We are looking for an energy sector-focused, outgoing and engaged business development and legal marketing professional who thrives in a team environment and is committed to helping others be successful to fill the role of Coordinator of our Energy practices. The primary focus of this role will be to support energy-related marketing and strategic planning initiatives that promote market share expansion and increased revenue of the firm's distinctive and leading energy practices across Global Projects, Corporate, Tax, Litigation, and Intellectual Property. These service areas include, but are not limited to, Oil & Gas (Upstream/Midstream/Downstream), Power & Utilities (including thermal/nuclear and renewable), Data Centers & Digital Infrastructure, Energy & Oilfield Services, LNG, Clean Fuels, Carbon Capture & Sequestration, Critical Minerals and Metals (Mining).
This Coordinator will join our high-functioning Client Development team known for their collegiality and business acumen. This is a full-time, non-exempt position with excellent benefits that will reside in our Houston office.
WHAT YOU'LL DO
Primary Responsibilities
- Support the Client Development Manager with managing the firm's portfolio of energy sub-sectors, including organizing routine cross-practice meetings, organizing meeting agenda/content, and supporting follow-up of action items.
- Prepare business development and marketing deliverables including pitch materials, RFPs, brochures, thought leadership pieces, invitations, website content and other bespoke marketing materials.
- Assist with the organization and logistical handling of speaking opportunities and event/conference sponsorships and act as a liaison between internal and external stakeholders, managing with minimum oversight all details through post-event wrap-up.
- Includes liaising with external vendors (ex: branded products, printers, event coordinators) to execute marketing and event projects efficiently and on budget.
- Coordinate internal communications related to marketing initiatives to ensure attorneys and staff are informed, engaged, and collaborating. (ex: event announcements, internal presentations, etc.).
- Prepare survey/award submission responses and compile client references for publications such as Chambers, Legal 500 and Law 360.
- Track transactional experience to leverage for various marketing and business development purposes.
- Support CRM data management and list building.
- Collaborate with attorneys and practice leaders to identify marketing opportunities that reflect the Firm's needs and goals.
- Maintain, update, and monitor digital marketing channels, including the firm's internal website, event email marketing campaigns, ensuring content is engaging, accurate, and timely.
- Assist with the creation and maintenance of marketing collateral libraries (e.g., presentations, bios, practice descriptions, case studies, templates), ensuring content is current, consistently formatted, and consistent with brand standards.
- Collaborate with competitive intelligence team on the production, analysis and dissemination of detailed client and industry research reports related to initiatives and client meetings.
- Assist with regular reporting of ongoing transactional practice metrics and aid in budget management.
- Support other business development initiatives and special projects as directed.
WHAT YOU'LL BRING
Required
- Bachelor's degree in marketing, business administration or a related field;
- Interest in the energy industry;
- Three or more years of professional experience;
- Ability to thrive in a fast-paced environment with competing demands;
- Very strong attention to detail, organizational, and prioritization skills;
- Strong technical proficiency in MS Office, particularly PowerPoint, Excel and Word;
- Excellent written and verbal communication skills and the ability to interact with lawyers comfortably; possess diplomacy, enthusiasm, perseverance and a sense of humor;
- Flexibility to work occasional overtime or travel for events/conferences.
Preferred
- Energy sector experience and/or energy industry relationships;
- Experience in business development/marketing for a law firm or professional services firm;
- Competency leveraging artificial intelligence tools (e.g., CoPilot, OpenAI - ChatGPT, Anthropic - Claude, etc.);
- Experience with CRMs and knowledge of web-based legal and business resources;
- Experience with DataCloud, Vuture and Foundation.
SUCCESS IN THIS ROLE
Success in this role means becoming a dependable, proactive, and detail-oriented driver of execution for the Energy Client Development team. The strongest performers will bring curiosity about the energy industry, excellent follow-through, sound judgment, and a service-oriented approach that helps lawyers and colleagues move faster, stay organized, and present the firm at its best.
Within 3 months, the Coordinator will be expected to:
- Build a working understanding of the firm's Energy practices, key lawyers, priority sub-sectors, and recurring Client Development workflows.
- Become familiar with the team's core tools, templates, collateral, CRM processes, event procedures, and internal communication channels.
- Reliably execute assigned tasks with strong attention to detail, clear communication, and timely follow-through.
- Begin supporting attorney-facing initiatives, including meeting preparation, event logistics, pitch materials, list building, and internal updates.
- Demonstrate good judgment in asking questions, flagging issues early, and keeping projects organized.
Within 6 months, the Coordinator should be able to:
- Independently manage defined workstreams, such as routine Energy sub-sector meetings, event logistics, collateral updates, award/survey submissions, CRM/list projects, and internal communications.
- Produce polished first drafts of basic pitches, brochures, lawyer biographies, event materials, website updates, and other marketing content with limited rework.
- Track action items, deadlines, experience updates, and follow-ups across multiple Energy initiatives with minimal prompting.
- Develop confidence working directly with lawyers, internal teams, and vendors in a responsive and professional manner.
- Contribute ideas to improve organization, consistency, efficiency, and quality across recurring Client Development processes.
Within 12 months, the Coordinator should be:
- A trusted, proactive member of the Energy Client Development team who can anticipate needs and help drive projects forward.
- Independently facilitating recurring marketing and BD processes with limited oversight, including events, collateral maintenance, CRM/list hygiene, credential tracking, and internal communications.
- Supporting higher-value pitch, RFP, client targeting, and strategic initiative work with stronger sector fluency and commercial awareness.
- Helping maintain an organized and reliable foundation of Energy experience, credentials, templates, mailing lists, and market-facing materials.
- Known by lawyers and colleagues as responsive, detail-oriented, collaborative, and dependable under competing deadlines.
- Actively identifying ways to improve how the team supports lawyers, promotes the firm's Energy platform, and executes against business development priorities.
HOW YOU'LL WORK
Extent of Contact
- Extensive contact with lawyers and staff in all locations at all levels.
- High degree of contact with the Pricing, Financial Services and Knowledge Services teams.
- Moderate degree of contact with clients.
Physical Requirements
- Must be able to work at a computer for extensive periods of time.
- Must be able to routinely lift and carry event materials and other items up to 10 pounds.
- Must be able to function in a standard office environment.
Working Conditions and Environment
- Work is normally performed in a typical office environment, which includes the ability to visit face-to-face and virtually with firm lawyers, staff and external contacts.
- Position is full-time and requires a five-day work week and standard hours as outlined in the Firm policy manual.
- Overtime will be required on occasion, including evenings and weekends, and some limited travel may be required to perform the essential functions of the job.
- This role may be hybrid and will require a minimum of three days per week (or at least 60%) present in the office, and up to two days per week (40%) may be performed remotely.
Baker Botts L.L.P. is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, gender, sex, age, religion, creed, national origin, citizenship, marital status, sexual orientation, disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other basis protected by federal, state, or local law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
About Baker Botts
Sourced by ZipRecruiter
Industry
Law firms
Company size
1,001 - 5,000 Employees
Headquarters location
Houston, TX, US
Year founded
1840