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Client Success Associate Jobs in Spring, TX (NOW HIRING)

Onshore

Client Success Associate

Houston, TX · Remote

Client Success Associate Location: This position is remote, with preference to candidates located in Houston. Who we are looking for: * 3-5 years of experience in a Client Success, Account Management ...

Carr, Riggs & Ingram

Senior Associate, Tax

Houston, TX · On-site

$77.80K - $96.50K/yr

SENIOR ASSOCIATE, TAX At Carr, Riggs & Ingram, your career path is just that-yours. We are strong ... client success. We stand out through our collaborative, client-focused approach, offering ...

Carr, Riggs & Ingram

Senior Associate, Audit

Houston, TX · On-site

$77.40K - $95K/yr

SENIOR ASSOCIATE, AUDIT At Carr, Riggs & Ingram, your career path is just that-yours. We are strong ... client success. We stand out through our collaborative, client-focused approach, offering ...

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Client Success Associate information

See Spring, TX salary details

$16.5K

$47.2K

$82.8K

How much do client success associate jobs pay per year?

As of May 30, 2026, the average yearly pay for client success associate in Spring, TX is $47,156.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,800.00 and $58,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Success Associate, and why are they important?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

What is a client success associate?

A client success associate is a professional responsible for managing client relationships, ensuring customer satisfaction, and helping clients achieve their goals with a company's products or services. They often communicate via phone, email, or chat, and may use customer relationship management (CRM) tools to track interactions and outcomes.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What are the most commonly searched types of Client Success jobs in Spring, TX? The most popular types of Client Success jobs in Spring, TX are:
What are popular job titles related to Client Success Associate jobs in Spring, TX? For Client Success Associate jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Client Success Associate jobs in Spring, TX look for? The top searched job categories for Client Success Associate jobs in Spring, TX are:
What cities near Spring, TX are hiring for Client Success Associate jobs? Cities near Spring, TX with the most Client Success Associate job openings:
Client Success Associate jobs near you

Client Success Associate

Onshore

Houston, TX • Remote

Other

Medical, Dental, Vision, Life, PTO

Posted 13 days ago

Job description

Client Success Associate 

Location: This position is remote, with preference to candidates located in Houston.   

Who we are looking for:  

  • 3-5 years of experience in a Client Success, Account Management, or other customer-facing role.
  • Exceptional communication and interpersonal skills.
  • Ability to manage multiple clients and projects with strong attention to detail.
  • Comfortable presenting to and training clients on software platforms.
  • Problem-solver with a proactive mindset, and a "client-first" attitude. 
  • Ability to apply strong intuition and analytical skills to ensure complete and accurate understanding of client business operations. 
  • Bonus points for experience with CRM tools such as Salesforce and/or Asana. 
  • Bonus points for experience within the tax credits and incentives space. 

What you'll be doing:  

  • Lead new client onboarding, ensuring a smooth and engaging transition onto our platform. Provide hands-on guidance and product walkthroughs tailored to each client's needs.
  • Build strong, trust-based relationships with clients to drive satisfaction and engagement. Serve as the client's advocate and main point of contact for all platform-related needs. 
  • Coordinate and work cross-functionally with internal departments (ie: Product, Sales, Engineering) to resolve client issues or requests. 
  • Continuously look for ways to improve client experience and increase client success. 
  • Provide subject matter expertise during client engagements, translating complex technical concepts into clear requirements that enable accurate and successful project delivery. 
  • Stay ahead of industry developments to proactively advise clients on new technologies, regulatory changes, and competitive dynamics.  
  • Lead technical discovery sessions, leveraging deep industry knowledge to identify gaps, risks, and optimization opportunities. 
  • Maintain clean, accurate project data while managing milestones and tasks to ensure transparent, organized, and on-track product delivery.   

Life at Onshore:  

  • Rewarding Compensation Packages: We aim to ensure every employee feels valued and appreciated. The annual base salary for this position ranges from $100,000 - $120,000 with an additional bonus component. 
  • Healthcare Benefits: We provide comprehensive medical, dental, and vision plans along with FSA and HSA options.  
  • Unlimited Time Off: We believe in supporting work-life balance and overall well-being, which is why we offer unlimited PTO. This allows you to take the necessary time to rest, recharge, and attend to personal matters whenever needed.  
  • Paid Parental Leave: We provide dedicated paid leave to support new parents, emphasizing our commitment to supporting families and helping employees prioritize their time with loved ones during this significant life event.  
  • Office Environment and Perks: Experience our collaborative and thriving workspace in New York City, complemented by a fully stocked kitchen, regular company gatherings, and a vibrant culture that fosters strong morale and connections among team members.  
  • Personal and Professional Growth: Leverage the diverse team environment to support your development through workshops, mentorship and team-building activities.  

Onshore was founded to tackle a common problem: businesses wasting months chasing documents, risking audits or missing incentives. At Onshore, unlock valuable tax benefits like R&D Tax Credits, 179D Deductions, and Cost Segregation using innovative consulting and advanced AI technology. Our efforts have returned millions to clients by transforming untapped opportunities into tangible results. As we scale rapidly and seize massive growth potential, we are seeking confident, curious and collaborative professionals to help drive our next phase of expansion.  

We welcome applicants from all backgrounds and are proud to be an Equal Opportunity Employer. Every qualified candidate will be considered for hire without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability or protected veteran status. Onshore is deeply committed to diversity, equity and inclusion within our organization.  

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