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Customer Relationship Manager Jobs in Spring, TX

Vantage Recruiting

CRM Manager

Houston, TX

... Manager is responsible for day-to-day administration, data quality, user support, reporting, and continuous improvement of the CRM platform. This role collaborates with business development ...

Atria Group LLC

CRM Consultant

Houston, TX

Provide support and development for the Dynamics CRM implementation at FFGA. Determine solution to problems and design and develop solutions for new capabilities requested. Skills Required:

Strata Information Group

Slate CRM Consultant

Houston, TX · On-site +1

$90K - $125K/yr

Provide Slate CRM implementation services and general consulting such as training, functional consulting, troubleshooting, and technical support to a diverse community of higher education clients

Texas First Bank

Relationship Manager

Pasadena, TX · On-site

Maintain and develop customer relationships, new business, and periodic review of existing loan ... management and other bank functions. * Maintain knowledge of accounting and financial principles ...

Texas First Bank

Relationship Manager

Tomball, TX · On-site

Maintain and develop customer relationships, new business, and periodic review of existing loan ... management and other bank functions. * Maintain knowledge of accounting and financial principles ...

Texas First Bank

Relationship Manager

Pasadena, TX · On-site

Maintain and develop customer relationships, new business, and periodic review of existing loan ... management and other bank functions. * Maintain knowledge of accounting and financial principles ...

Texas First Bank

Relationship Manager

Conroe, TX · On-site

Maintain and develop customer relationships, new business, and periodic review of existing loan ... management and other bank functions. * Maintain knowledge of accounting and financial principles ...

Texas First Bank

Relationship Manager

Tomball, TX · On-site

Maintain and develop customer relationships, new business, and periodic review of existing loan ... management and other bank functions. * Maintain knowledge of accounting and financial principles ...

Texas First Bank

Relationship Manager

Conroe, TX · On-site

Maintain and develop customer relationships, new business, and periodic review of existing loan ... management and other bank functions. * Maintain knowledge of accounting and financial principles ...

Texas First Bank

Relationship Manager

Conroe, TX

Maintain and develop customer relationships, new business, and periodic review of existing loan ... management and other bank functions. * Maintain knowledge of accounting and financial principles ...

Texas First Bank

Relationship Manager

Tomball, TX

Maintain and develop customer relationships, new business, and periodic review of existing loan ... management and other bank functions. * Maintain knowledge of accounting and financial principles ...

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All JobsCustomer Relationship JobsCustomer Relationship Manager JobsCustomer Relationship Manager Jobs in Spring, TX

Customer Relationship Manager information

See Spring, TX salary details

$10

$23

$44

How much do customer relationship manager jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for customer relationship manager in Spring, TX is $23.81, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $27.79 per hour, depending on experience, location, and employer.

Is an RM role stressful?

A Customer Relationship Manager (CRM) role can be stressful due to the need to meet client expectations, handle complaints, and manage multiple accounts simultaneously. Success in this role often requires strong communication skills, problem-solving abilities, and the ability to work under pressure, especially in fast-paced environments.

How does a Customer Relationship Manager typically collaborate with sales and support teams to enhance client satisfaction?

A Customer Relationship Manager (CRM) works closely with both sales and support teams to ensure clients receive seamless service throughout their journey. This collaboration often involves regular meetings to discuss client feedback, aligning on strategies to address concerns, and sharing insights that can improve the customer experience. By acting as a communication bridge, the CRM helps prioritize client needs, coordinates follow-ups, and ensures that any issues are resolved quickly, ultimately contributing to higher client satisfaction and retention.

What is the role of a Customer Relationship Manager?

A Customer Relationship Manager (CRM) is responsible for maintaining and improving relationships with clients to enhance customer satisfaction and loyalty. They analyze customer data, coordinate communication, and develop strategies to meet client needs, often using CRM software tools. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

What is the difference between Customer Relationship Manager vs Sales Representative?

AspectCustomer Relationship ManagerSales Representative
Primary FocusBuilding and maintaining long-term customer relationshipsGenerating sales and closing deals
Required SkillsCommunication, customer service, relationship managementPersuasion, negotiation, product knowledge
Work EnvironmentCustomer service centers, client offices, CRM softwareSales meetings, retail stores, client sites
Common CertificationsCRM certifications, customer service trainingSales certifications, product training

While both roles involve interacting with customers, a Customer Relationship Manager focuses on nurturing ongoing relationships to ensure customer satisfaction and loyalty. In contrast, a Sales Representative primarily aims to convert prospects into buyers and meet sales targets. Understanding these differences helps job seekers align their skills with the right career path.

How much is the salary of a relationship manager?

The salary of a Customer Relationship Manager typically ranges from $50,000 to $90,000 annually, depending on experience, location, and industry. Senior or specialized managers may earn higher compensation, often supplemented with bonuses and benefits.

What does a Customer Relationship Manager do?

A Customer Relationship Manager (CRM) is responsible for building and maintaining positive relationships with a company's clients. They ensure customer satisfaction by addressing inquiries, resolving complaints, and providing support throughout the customer journey. CRMs also analyze customer data to identify trends and opportunities for improving services or products. Their goal is to foster long-term loyalty and help the company retain and grow its customer base.

What do customer relations managers do?

Customer Relationship Managers oversee interactions with clients to build strong relationships, improve customer satisfaction, and retain business. They analyze customer data, address concerns, and coordinate with sales and support teams to ensure positive experiences. Strong communication skills and familiarity with CRM software are essential for this role.

What are the key skills and qualifications needed to thrive as a Customer Relationship Manager, and why are they important?

To thrive as a Customer Relationship Manager, you need strong interpersonal skills, a background in business or marketing, and experience in client relationship management. Familiarity with Customer Relationship Management (CRM) software like Salesforce and relevant certifications are typically expected. Excellent communication, problem-solving, and active listening skills help build trust and effectively address client needs. These competencies are crucial for fostering long-term customer loyalty and driving business growth.
More about Customer Relationship Manager jobs
What job categories do people searching Customer Relationship Manager jobs in Spring, TX look for? The top searched job categories for Customer Relationship Manager jobs in Spring, TX are:
What cities near Spring, TX are hiring for Customer Relationship Manager jobs? Cities near Spring, TX with the most Customer Relationship Manager job openings:
Customer Relationship Manager jobs near you
Infographic showing various Customer Relationship Manager job openings in Spring, TX as of July 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $49,521 per year, or $23.8 per hour.

CRM Manager

Vantage Recruiting

Houston, TX

Full-time

Posted 15 days ago

Job description

Job Title: CRM Manager
Job Type: Full-time, Direct Hire
Location: Open to office locations in Southeast: New Orleans, LA, Baton Rouge, LA, Mobile, AL, Birmingham, AL, Houston, TX, Dallas, TX
Reports to: VP, Business Development
Job Summary:
The CRM Manager is responsible for day-to-day administration, data quality, user support, reporting, and continuous improvement of the CRM platform. This role collaborates with business development, marketing, operations, IT, and data professionals to support reliable CRM usage, accurate pipeline visibility, and actionable business insights.
Responsibilities:
CRM Administration & System Optimization:
  • Serve as the primary administrator and subject matter expert for the company's CRM platform.
  • Serve as the central point of contact for CRM questions, support requests, and enhancement initiatives.
  • Monitor system performance, troubleshoot issues, and maintain optimal functionality.
  • Evaluate, test, and implement new CRM features, enhancements, and integrations.
  • Maintain system documentation, workflows, permissions, and configuration standards.
  • Manage CRM enhancement requests by gathering input from impacted teams and aligning improvements with leadership direction.
Data Management, Data Quality & System Integration:
  • Maintain CRM data integrity through clear data standards, user access management, security controls, duplicate management, and regular data quality reviews.
  • Maintain processes that support accurate, complete, and reliable customer, contact, opportunity, and pursuit data.
  • Conduct routine data checks to identify missing fields, outdated records, duplicates, inactive opportunities, and inconsistent pipeline information.
  • Work with business development and marketing teams to resolve data quality issues and reinforce consistent CRM usage.
  • Coordinate integrations between the CRM platform and other business systems, including ERP, marketing automation, and reporting tools.
  • Partner with Power BI and data specialists to support centralized reporting and analytics.
Reporting, Analytics & Business Pipeline Reviews:
  • Maintain dashboards, reports, and metrics that show opportunities, pursuits, client activity, and pipeline health
  • Analyze customer, pursuit, and pipeline data to identify trends and improve forecasting accuracy.
  • Support business pipeline reviews by validating opportunity data, summarizing movement, highlighting gaps, and identifying follow-up items.
  • Monitor key pipeline indicators, including stage progression, projected revenue, proposal activity, win/loss trends, and aging opportunities.
User Training & Support:
  • Develop and deliver CRM onboarding and training for new and existing employees.
  • Promote CRM best practices and support organization-wide adoption by working with CRM users and Super Users.
  • Create user guides, documentation, and training materials.
  • Provide ongoing support, troubleshooting, and coaching to help system users maximize system capabilities.
  • Communicate technical concepts in a clear, practical manner for employees at all levels.
Cross-Functional Collaboration & Continuous Improvement:
  • Take ownership of assigned CRM priorities while receiving direction from leadership and coordinating with stakeholders.
  • Maintain a practical CRM improvement plan focused on enhancements, reporting, process updates, and user support.
  • Work as a team player with business development, marketing, operations, IT, and data/reporting professionals to improve the system.
  • Include appropriate team members and subject matter experts so improvements reflect business needs, user feedback, and leadership guidance.
Qualifications:
  • Minimum of 5 years of CRM administration experience.
  • Experience administering Unanet (Cosential) or comparable CRM platforms preferred.
  • Cosential/Unanet certification preferred.
  • Experience within the Architecture, Engineering, and Construction (AEC) industry is preferred but not required.
  • Experience managing CRM enhancements and user adoption initiatives.
Skills:
  • Strong understanding of CRM administration, reporting, user adoption, and business process support.
  • Experience with Microsoft Office Suite and Power BI.
  • Familiarity with CRM integrations, workflow automation, data standards, and data quality practices.
  • Strong analytical skills with the ability to turn data into actionable business insights.
  • Excellent communication skills with the ability to explain technical information clearly.
  • Ability to develop training programs that increase user engagement and adoption.
  • Strong organizational and project management skills with attention to detail.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Ability to build strong cross-functional relationships.
  • Accountable, collaborative, team-oriented, and ownership-minded.
  • Experience with advanced analytics and AI-enabled CRM tools is a plus.
Education:
  • Bachelor's degree in Business Administration, Information Systems, Computer Science, Marketing, or a related field, or equivalent experience.